Carlingo Avis 

Friendly and efficient sales staff and vehicle handover staff

I recently purchased a car from Carlingo and had a genuinely excellent experience from start to finish. All of the staff were warm, friendly, and incredibly helpful throughout the whole process.

Stuart showed me around the car initially and was fantastic to deal with — friendly, knowledgeable, informative, and very accommodating. He gave me plenty of time and space to explore the car on my own, answered all of my questions thoroughly, and guided me through a test drive without any pressure at all. What really stood out was that he stayed an hour late on a Sunday after closing time to make sure everything was in place for me to go ahead with the purchase, which I really appreciated.

A week later, I returned to collect the car and was looked after by Joey, who was equally friendly and helpful. He supported me through the final paperwork and made the handover process smooth and straightforward.

I’m extremely happy with the car itself — it was presented in excellent condition and is a lovely car to drive. Carlingo also kindly accommodated my request to touch up some stone chips on the bonnet before collection, and the colour matching was done perfectly.

Overall, a really positive experience with excellent customer service throughout. I would definitely recommend Carlingo!

Very helpful not pushy with sales, hand over was very smooth and quickly,very friendly.

Helpful, polite and professional service throughout made buying our used car an easy process.

My wife wanted to change her car and we arranged to view and test an electric Fiat 500e. Adam Milner dealt with us in a friendly and professional manner and unlike many car sales people dealt with my wife rather than myself. Historically my wife has almost been ignored when buying a car, not so with Adam. On the day we collected the car it was immaculately presented and once again we were treated very well with the whole process being very smooth. If you are looking for a used car go to Carlingo, they have a wide range of vehicles at most price points.

Danny made the progress really easy and simple collected the car next day and have been faultless

Simple and straightforward. Website was ideal for finding a couple of cars I liked, picked one and the rest was very easy

Top quality vehicle bought, in fab condition and a great price.

Excellent experience from beginning to end. Jimmy was great at explaining my options, offering a good price for my part ex and ensuring everything ran smoothly. Joey who did the handover was equally as good, taking time to run through the finance agreement and ensuring I was completely happy. Car was well priced, and exactly as described. Will definitely be back for my next car!

Great customer service, easy buying process, keen to help

I never have a problem with customer services I give them 100% very very friendly and the service department as well I have had a few problems with my cars but again 100% specially the manager very helpful and they solve the problem

Just collected my partners car from Carlingo after test driving last weekend. A very warm welcome awaited us on both occasions, particularly so today when we brought our little dog. Adam who arranged the test drive and purchase and Joey who handled the hand over today were as friendly as they were professional. They both made us feel as though nothing was too much trouble and made the process both relaxed and hassle free. Very impressive customer service. Well done 👏

A very strange experience. Unsure if they are totally dishonest or just incompetent. My 88yr old mother purchased a car from them. We took her car to the showroom (1hr drive) so it could be valued as a p-ex. A salesman took 45 minutes to inspect the car, inside and out. He and I discussed a couple of faults, a price was agreed, they gave us an invoice and my mother paid the deposit. We returned home. I had several phone conversations with them and agreed a collection date. We drove back to collect the car (1hr) and were greeted by a different sales person, who told us my mum's car would need inspecting (the salesman we previously spoke to was busy chatting to other staff). I explained this had already been done. She checked her computer and confirmed the deal that had been agreed (£7700 p-ex for my mum's car). She then disappeared to speak to "management". When she returned she informed my mum they would only give her £6600. She was shocked, as the deal had been agreed and documented (and her car was valued at between £10-£13,000 on Carwow). She was basically told to "take it or leave it". I called over the salesman that we had previously dealt with and he said he'd never seen my mum's car. When I reminded him about the long conversation we had had a few days earlier, he looked embarrassed but still insisted he hadn't seen the car (he absolutely, definitely, 100% had). My mum refused to take the reduced offer and we had to drive home again (1hr). She was pretty upset, which is not helpful at 88 yrs old. It was all pretty strange. We were left wondering if the salesman had Alzheimers (unlikely since he's around 35) or if they just assume old people like my mum can be bullied into accepting a lower price for their car than was agreed. I took time off work to deal with this and we spent over 4 hours driving there/back. My mum is waiting for her deposit to be returned.

Excellent customer service from friendly and professional staff. We purchased a used car in February 2026, Danny in sales dealt with everything perfectly.
Travis in the after sales department has handled two warranty claims for us with amazing speed and efficiency.
Carlingo appear to set high standards for customer care and we highly recommend them.

When we came to see the car, we were served very nicely and everything met our expectations. A week later, when we came to pick up the car, all the paperwork was prepared and the process went smoothly. However, the car was not prepared as we expected — it was dirty and looked like someone had smeared the bodywork.

Great service. Staff super efficient and flexible.
They were able to speed up the process for me as the car was needed asap

Got in contact yesterday on the phone spoke to Adam went up this morning spoke with Adam again within the hour the car was mine Steve handed the car over shown me about the car proper car sales great Job and very dog friendly will be buying from these guys again ...

I recently bought a car from Carlingo with the whole experience quite refreshing - the advisor, Jimmy Nash, who looked after my wife and I was brilliant. He let us browse at our own pace with no pressure whatsoever and then when we were ready to test drive, took us out in our vehicle of choice. Great guy and an all round stress free experience - will certainly have no hesitation in recommending the company and Jimmy to my friends and family.

The Team were great at communicating and quite transparent, i found it very easy to work with them. The car is great and the whole process was painless and smooth, thank you.