Carlingo Avis 

1 446
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We had a great experience from start to finish. All the staff we encountered were friendly, welcoming and helpful. We were left to browse the cars at our own pace without feeling followed or pressur... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience from start to finish. Sam was great on the test drive with his knowledge of the vehicle,also very apologetic with the damage caused too the alloy wheels fitting new tyres. Adam... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

good service and the cars available were all of a high standard. Sales rep was helpful and chatty without being pushy or overbearing. Gave us plenty of time to discuss options and consider. Only is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is exactly how a car buying experience should be. The manager (Paul?) was quick to greet us, but left us to look at the car in peace. Then, Danny was super helpful with questions and on... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile
  2. Vendeur de voitures d'occasion

Écrit par l'entreprise

At Carlingo, we want to help you buy a car, not sell you one. Which is why we don’t do sales pitches or deals. Just high-quality cars at fair and affordable prices. Because when we say our cars speak for themselves, we mean it. Here at Carlingo, we’d rather chat through what you’re looking for face-to-face and then recommend some choices from our great range. Then let our cars do the rest. Nothing is too much trouble. Just ask! We don’t sell you a car then turn our back. We’re always available if you’ve got any questions or would like some expert car advice. Just call us or pop into our Harrogate car showroom for a chat.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(1 446)

448 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Went in while visiting family and was…

Went in while visiting family and was really impressed with the service I received from start to finish on buying my car
Highly recommend

18 avril 2026
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Réponse de Carlingo

Hi Julie,

Many thanks for leaving us a 5 star review, we appreciate the feedback.

It's great to hear that you had a good experience buying your car from us and thanks for the recommendation.

Best wishes,

Carlingo.

Noté 5 sur 5 étoiles

Great service- efficient and honest

Great service- efficient and honest.

18 avril 2026
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Réponse de Carlingo

Hi Julie,

Many thanks for leaving us a great 5 star review, we appreciate the feedback.

It's good to hear that you were happy with the service and that it was efficient and honest.

Best wishes,

Carlingo.

Noté 5 sur 5 étoiles

Great experience

We spotted a car that we liked online and went to the showroom to have a look at it in person. Adam M. was great - he was able to take us on a test drive immediately (where he made sure we both got to drive) and patiently explained all of the finer details when it came time to buy. We'd definitely recommend Carlingo as a great place to buy a car.

13 avril 2026
Avis spontané
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Réponse de Carlingo

Hi Dan,

Many thanks for leaving us a great 5 star review, we appreciate it.

It's great to hear that you had a good experience buying your car from us and that Adam was fantastic.

We hope you enjoy your new car and thanks for the recommendation.

Best wishes,

Carlingo.

Noté 5 sur 5 étoiles

Very professional company who sell…

Very professional company who sell decent clean cars

18 avril 2026
Avis spontané
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Réponse de Carlingo

Hi Mr Hall,

Many thanks for leaving us a great review.

It's good to hear that everyone was professional and that you were happy with the quality of the cars.

Best wishes,

Carlingo.

Noté 5 sur 5 étoiles

This is the 3rd car my family has…

This is the 3rd car my family has bought from Carlingo. We would not buy a car from anywhere else. No pressure when looking round the showroom. Helpful and knowledgeable staff if we did ask for help. 5 star service every time.

18 avril 2026
Avis spontané
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Réponse de Carlingo

Hi Mandy,

Many thanks for leaving us a 5 star review.

It's great to hear that this is your third car you've bought from us and that you won't buy from anywhere else - it means a lot to us.

We hope you enjoy it and if you need anything you know where we are.

Best wishes,

Carlingo.

Noté 5 sur 5 étoiles

It was a very easy experience

It was a very easy experience, nice staff, no pushy sales people. Loads of cars and prices to choose from. Will definitely use again and will highly recommend friends and family. Many thanks

16 avril 2026
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Réponse de Carlingo

Hi Jane,

Many thanks for leaving us a 5 star review, we appreciate the feedback.

It's good to hear that you were happy with everything and that all the team were friendly and helpful.

Best wishes,

Carlingo.

Noté 5 sur 5 étoiles

Excellent friendly and helpful customer…

Excellent friendly and helpful customer service from Stuart. Understood what I was looking for and delivered the car which I was looking for at the right price and traded in my existing car and was given a fair price

16 avril 2026
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Réponse de Carlingo

Hi Sally,

Many thanks for leaving us a 5 star review, we really appreciate it.

It's good to hear that you had a great experience buying your car from us and that Stuart was friendly and helpful.

We hope you enjoy you new car and if you need anything you know where we are.

Best wishes,

Carlingo.

Noté 5 sur 5 étoiles

Car Buying…

Jimmy the sales guy was really helpful and had a good knowlege of the car I purchased . There was a good selection of cars on line and at the showroom.

17 avril 2026
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Réponse de Carlingo

Hi Maralyn,

Many thanks for leaving us a 5 star review, we appreciate the feedback.

It's great to hear that you had a good experience buying your car from us and that all the team were friendly and helpful and that you found that there was a good selection of cars.

Best wishes,

Carlingo.

Noté 5 sur 5 étoiles

No hard sell of added extras just a…

No hard sell of added extras just a smooth respectful service would recommend

11 avril 2026
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Réponse de Carlingo

Hi Glenn,

Many thanks for leaving us a 5 star review, we appreciate the feedback.

It's good to hear that there was no hard sell and that everyone was respectful.

Best wishes,

Carlingo.

Noté 5 sur 5 étoiles

Great vehicle selection

Great vehicle selection, went for Mazda Ev, great services from Jimmy and the team

5 Star service and vehicle

14 avril 2026
Avis spontané
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Réponse de Carlingo

Hi John,

Many thanks for leaving us a lovely review.

It's good to hear that you thought we had a great selection of vehicles and that Jimmy was helpful.

Best wishes,

Carlingo.

Noté 5 sur 5 étoiles

Easy process

5 avril 2026
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Réponse de Carlingo

Hi Ian,

Many thanks for leaving us a great review and you found the whole process easy.

Best wishes,

Carlingo.

Noté 5 sur 5 étoiles

Good Experience buying my car

Phil Schofield
The experience i had buying my Peugeot 308 car from start to finish was friendly and professional. I'm very happy with my purchase and i would definitely recommend Carlingo for buying a car. Thanks very much to Danny.

8 avril 2026
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Réponse de Carlingo

Hi There,

May thanks for leaving us a great review, we appreciate the feedback.

It's great to hear that you were happy with the whole buying process and that all the team were friendly and professional.

Best wishes,

Carlingo.

Noté 5 sur 5 étoiles

Fantastic experience with Carlingo…

Fantastic experience with Carlingo Harrogate. Amy Farmer looked after me from start to finish and did a fantastic job. I had a higher value car to trade in, so I was taking a car and receiving cash back as well, but all the steps were explained very clearly and I was fully informed throughout. Nothing was too much trouble - the level of service was better than my last car purchase at a Mercedes main dealer, honestly! I would 100% recommend Carlingo Harrogate (and recommend you ask for Amy).

11 avril 2026
Avis spontané
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Réponse de Carlingo

Hi Eduardo,

Many thanks for leaving us a great 5 star review, we appreciate it.

It's good to hear that you were delighted by the whole experience of buying your car from us and that we surpassed that of your last purchase at Mercedes.

We hope you enjoy your new car and if you need anything you know where we are.

Best wishes,

Carlingo.

Noté 5 sur 5 étoiles

Great experience with Stuart at Carlingo

Stuart was great, really relaxed car buying experience. Didn't feel pushy or salesy like other garages we went to and were allowed to test drive a couple of cars to get a better understanding of what we wanted. Very happy and ended up with a very nice car!!

11 avril 2026
Avis spontané
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Réponse de Carlingo

Hi HP,

Many thanks for leaving us a great review, we appreciate the feedback.

It's good to hear that you were happy with the relaxed buying environment and that all the team were friendly and helpful.

Best wishes,

Carlingo.

Noté 3 sur 5 étoiles

Overall pleased with things initially…

Overall pleased with things initially but after having a good inspection of the car at home I was disappointed with the cleanliness of the vehicle. Inside I found a prescription for the previous owner and outside the windows have a green fungus or moss along the bottom seal. Have also discovered the air conditioning doesn’t work properly, something I would have expected to be checked before the car was released to me. Everything else seems okay but little things are important and I think finer details could certainly be done better.

8 avril 2026
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Réponse de Carlingo

Hi Neil,

Thank you for leaving us a review.

It's good to hear that your overall experience of buying a car from us was a positive one.

We're sorry to hear that you were not happy with the cleanliness of the car and for that we apologise. The preparation of our cars is something we take pride in so this is something we will look into. We will pass this on the relevant department to make sure they are aware going forward and that this doesn't happen again.

If you need anything else please do not hesitate to contact us.

Best wishes,

Carlingo.

Noté 5 sur 5 étoiles

New car experience

Staff not pushey very friendly easy to chat with and answer all questions.

12 avril 2026
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Réponse de Carlingo

Hi There,

Many thanks for leaving us a great 5 star review.

It's good to hear that the staff were friendly and answered all of your questions.

Best wishes,

Carlingo.

Noté 5 sur 5 étoiles

Provenance, Professionalism, Care of Service and Servicability

I travelled from Birmingham to complete the purchase of a 2019 Skoda Octavia estate, which had 42,628 miles on the clock, and whose provenance included two previous owners, the last one being in Essex. Stuart was my first contact with the dealership, and he demonstrated competence, transparency and no guile in our first communications over the phone. When I arrived at the dealership I met Sam, who showed me the car and came with me on the test drive. Sam also demonstrated competence, defined as great professionalism and etiquette in dealing with me, alongside an in-depth knowledge and comprehension of the process in hand. Then I met with Joey, who finalised all the admin with me for handover of the car. Joey was also delightful in his conduct. As for the car, it is perfect and both my wife and I are unreserved in recommending Carlingo for their care of service and focus upon the provision of used cars with good provenance and ongoing good serviceability.

10 avril 2026
Avis spontané
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Réponse de Carlingo

Hi Brian,

Many thanks for leaving us a great review, we appreciate the feedback.

It's good to hear that you were happy with the whole process of buying your car from us and that your travel from Birmingham was worth it.

It's also good to hear that you were happy with the level of service and professionalism the whole team provided.

Thanks for the recommendation and if you need anything you know where we are.

Best wishes,

Carlingo.

Noté 3 sur 5 étoiles

On handover I couldn’t properly check…

On handover I couldn’t properly check the car over and open the car doors fully to check properly as it was parked in between 2 cars so impossible.
When I arrived home, my husband commented on the general state of the car as it had stains spots on the passenger seat.
A couple of deep scratches where a seatbelt had been caught and not touched up.
The sales man had pointed out a paint defect next to the petrol cover which had been passed on. But wasn’t done on my pick up day
We noticed as well the bonnet liner was missing, that lines the under bonnet to protect the paintwork of the bonnet etc.
the car was dirty and not catered properly.
Not what I expected from the company

10 avril 2026
Avis spontané
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Réponse de Carlingo

Hi Pauline,

Thank you for leaving us a review.

We're sorry to hear that you were not happy with the cleanliness of the car and for that we apologise. The preparation of our cars is something we take pride in so this is something we will look into. We will pass this on the relevant department to make sure they are aware going forward and that this doesn't happen again.

We are also sorry that the message about the slight defect wasn't passed on. If you want to pop back in we can have a look at some of this for you to see if we can improve any of it.

If you need anything else please do not hesitate to contact us.

Best wishes,

Carlingo.

Noté 5 sur 5 étoiles

Excellent experience

The car we went to view was exactly as expected. No hidden problems. It was spotlessly clean and ready to go. There was no hanging around waiting to be seen. The staff were efficient and professional and made purchasing the car an easy transaction. The fact that it's an independent company shows, with the staff taking pride in their work.
We would recommend Carlingo to anyone.

9 avril 2026
Avis spontané
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Réponse de Carlingo

Hi Mike,

Many thanks for leaving us a great 5 star review, we appreciate the feedback.

It's really good to hear that you had a great experience buying your car from us, from the cleanliness of the car to the people you dealt with. That's excatly what we strive to achieve.

Thanks for the recommendation and we hope you enjoy your new car.

Best wishes,

Carlingo.

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