We had a great experience from start to finish. All the staff we encountered were friendly, welcoming and helpful. We were left to browse the cars at our own pace without feeling followed or pressur... Voir plus
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Great experience from start to finish. Sam was great on the test drive with his knowledge of the vehicle,also very apologetic with the damage caused too the alloy wheels fitting new tyres. Adam... Voir plus
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This is exactly how a car buying experience should be. The manager (Paul?) was quick to greet us, but left us to look at the car in peace. Then, Danny was super helpful with questions and on... Voir plus
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Great experience, no hassling you. Allowed to look around the cars on our own.. Once I decided I wanted to test drive 3 different cars,it wasn't a problem.. Process was good and I hope my decision... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Carlingo, we want to help you buy a car, not sell you one. Which is why we don’t do sales pitches or deals. Just high-quality cars at fair and affordable prices. Because when we say our cars speak for themselves, we mean it. Here at Carlingo, we’d rather chat through what you’re looking for face-to-face and then recommend some choices from our great range. Then let our cars do the rest. Nothing is too much trouble. Just ask! We don’t sell you a car then turn our back. We’re always available if you’ve got any questions or would like some expert car advice. Just call us or pop into our Harrogate car showroom for a chat.
Coordonnées de contact
Freemans Way, HG3 1DH, Harrogate, Royaume-Uni
- 01423 803960
- hello@carlingo.co.uk
- carlingo.co.uk
4,8
Excellent
1 k avis
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A répondu à 90 % de ses avis négatifs
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On handover I couldn’t properly check…
On handover I couldn’t properly check the car over and open the car doors fully to check properly as it was parked in between 2 cars so impossible.
When I arrived home, my husband commented on the general state of the car as it had stains spots on the passenger seat.
A couple of deep scratches where a seatbelt had been caught and not touched up.
The sales man had pointed out a paint defect next to the petrol cover which had been passed on. But wasn’t done on my pick up day
We noticed as well the bonnet liner was missing, that lines the under bonnet to protect the paintwork of the bonnet etc.
the car was dirty and not catered properly.
Not what I expected from the company
10 avril 2026
Avis spontané
Réponse de Carlingo
Hi Pauline,
Thank you for leaving us a review.
We're sorry to hear that you were not happy with the cleanliness of the car and for that we apologise. The preparation of our cars is something we take pride in so this is something we will look into. We will pass this on the relevant department to make sure they are aware going forward and that this doesn't happen again.
We are also sorry that the message about the slight defect wasn't passed on. If you want to pop back in we can have a look at some of this for you to see if we can improve any of it.
If you need anything else please do not hesitate to contact us.
Best wishes,
Carlingo.
Excellent experience
The car we went to view was exactly as expected. No hidden problems. It was spotlessly clean and ready to go. There was no hanging around waiting to be seen. The staff were efficient and professional and made purchasing the car an easy transaction. The fact that it's an independent company shows, with the staff taking pride in their work.
We would recommend Carlingo to anyone.
9 avril 2026
Avis spontané
Réponse de Carlingo
Hi Mike,
Many thanks for leaving us a great 5 star review, we appreciate the feedback.
It's really good to hear that you had a great experience buying your car from us, from the cleanliness of the car to the people you dealt with. That's excatly what we strive to achieve.
Thanks for the recommendation and we hope you enjoy your new car.
Best wishes,
Carlingo.
Réponse de Carlingo
Hi Stuart,
Many thanks for leaving us a great 5 star review.
It's good to hear that you received great service and that all your questions were answered.
Best wishes,
Carlingo.
Great Fabia
I was given time to look at cars and choose which I wanted to test drive.
Offered space to decide what I wanted to do and to ask questions.
Great handover and help setting up things like radio/phone.
4 avril 2026
Réponse de Carlingo
Hi Helen,
Many thanks for leaving us a lovely 5 star review.
It's good to hear that you were happy with the whole experience and that we left you to your own devices to choose the right car.
We hope you enjoy it.
Best wishes,
Carlingo.
FIRST CLASS SERVICE FROM START TO…
FIRST CLASS SERVICE FROM START TO FINISH, BOTH NICOLA AND RICHARD DEALT WITH ME IN A VERY PROFESSIONAL AND FRIENDLY MANNER. PAYMENT WAS MADE WITHIN MINUTES OF VIEWING THE SKODA CAR, AND THE PRICE WAS VERY GOOD OFFER MORE THAN I HOPED FOR, WILL BE MY FIRST CALL NEXT TIME I HAVE A VEHICLE TO SELL.
7 avril 2026
Avis spontané
Réponse de Carlingo
Hi Derek,
Many thanks for leaving us a great review, the feedback is appreciated.
It's good to hear that everything ran smoothly and that you were happy with the offer.
Best wishes,
Carlingo.
Was advised to look at Carlingo from a…
Was advised to look at Carlingo from a friend that had used them previously and can wholeheartedly say…we are SO pleased we did!
Spotted a cracking little Aygo for our daughter having just passed her test and after making contact with Danny he couldn’t have been more helpful.
Initially missed the 1st test drive due to my work commitments, but Danny immediately sorted out another time and was very welcoming and informative when we met him.
Needless to say, a bit of cash lighter, another car on the driveway and one VERY happy daughter.
All in all, a fantastic experience from the guys at Carlingo Harrogate…from Danny, Amy and Joey on vehicle delivery date…THANK YOU 👌👌👌👌
7 avril 2026
Avis spontané
Réponse de Carlingo
Hi Mr Boland,
Many thanks for leaving us a great 5 star review, we appreciate the feedback.
It's really good to hear that you had a happy experience buying the car for your daughter and that all the team were friendly and helpful.
We really hope she enjoys it and if you need anything you know where we are.
Best wishes,
Carlingo.
Everyone was really helpful
Everyone was really helpful, this made the purchase really smooth.
2 juin 2025
Avis spontané
Réponse de Carlingo
Hi Veronika,
Many thanks for leaving us a great 5 star review.
It's a pleasure to hear that you were happy with the service and that the purchase was smooth.
Best wishes,
Carlingo.
Réponse de Carlingo
Hi Sue,
Many thanks for leaving us a great review, we appreciate the feedback.
It's good to hear that you had a good experience buying your car from us and there was no hard sale.
Best wishes,
Carlingo.
Fantastic customer service
Fantastic customer service! Chose my car and drove it home on the same day! Thank you to you all!
31 mars 2026
Avis spontané
Réponse de Carlingo
Hi Kaylen,
Many thanks for leaving us a great review.
It's good to hear that you had a lovely experience buying your car from us and that we managed to get you into it on the same day.
Best wishes,
Carlingo.
Réponse de Carlingo
Hi Steven,
Many thanks for leaving us a good review, it's good to hear that you were happy with everything.
Best wishes,
Carlingo.
Easy and seem-less transaction start to finish
Easy and seem-less transaction from start to finish. The car was well presented and drove the test route which offered varying roads for an ideal test drive.
My salesperson acted very professionally giving advice and guidance during my trade in and purchase.
The initial salesperson (Adam) who couldn’t attend my test drive gave full and thorough attention to helping me choose Carlingo as the place to buy from and trade my previous car in.
21 mars 2026
Réponse de Carlingo
Hi Ian,
Many thanks for leaving us a great review, we appreciate the feedback.
It's good to hear that you were happy with the service we provided and that all the team were friendly and helpful.
Best wishes,
Carlingo.
Réponse de Carlingo
Hi Philip,
Many thanks for leaving us a great review.
It's good to hear that you were happy with the quality of the car and the price.
Best wishes,
Carlingo.
Réponse de Carlingo
Hi Frances,
Many thanks for leaving us a great 5 star review, the feedback is appreciated.
We're relly pleased to hear that you had a good experience buying your car from us and that the you felt the team were efficient.
Best wishes,
Carlingo.
Really pleasant and helpful service!
Really pleasant and helpful service. No pressure, hovering or pushy sales tactics just really professional and friendly.
After deciding on my dream car, everything was just effortless. The staff took care of everything. Will definitely go back when I wish to upgrade my car and highly recommend to anyone looking to buy their motor!
28 mars 2026
Avis spontané
Réponse de Carlingo
Hi Nichola,
Many thanks for leaving us a great review, we appreciate the feedback.
It's good to hear that you were happy with the whole process of buying a car from us.
Thanks for the recommendation and we hope you enjoy your new car.
Best wishes,
Carlingo.
Honest, professional process
Honest, professional salesman with no pressure to add 'extras'.
Collection of the car was very straighforward, the necessary registration and tax being taken care of by a pleasant colleague.
21 mars 2026
Avis spontané
Réponse de Carlingo
Hi Andre,
Many thanks for leaving us a great review.
It's good to hear that you were happy with everything and that the whole process was smooth.
Best wishes,
Carlingo.
Overall our experience was a good one 4…
Overall our experience was a good one 4 stars because they didn’t reply to my emails, which necessitated me having to go into the branch
27 mars 2026
Réponse de Carlingo
Hi Tony,
Many thanks for leaving us a review.
It's good to hear that you were happy with the whole experience. Sorry to hear that we didn'r reply to your emails - we will pass this information on to the relevant department and make sure it doesn't happen again.
Best wishes,
Carlingo.
Amy and Richard were amazing thank you
28 mars 2026
Réponse de Carlingo
Hi Carla,
Many thanks for leaving us a great review.
It's good to hear that you were happy with everything.
Best wishes,
Carlingo.
Great service, friendly and straightforward forward
Just purchased my car with Carlingo and every member of staff i dealt with was profssional, knowledgeable and friendly without any pressure. Its my first electric car and I am delighted. The car was immaculate and reasonably priced. I would certainly use them again.
28 mars 2026
Avis spontané
Réponse de Carlingo
Hi LT,
Many thanks for leaving us a great review, we appreciate the feedback.
It's good to hear that you were happy with the whole experience and that the car was immaculate and reasonably priced.
Best wishes,
Carlingo.
Fantastic communication throughout
Fantastic communication throughout. Helpful friendly sales team. Made to feel really comfortable. All questions answered and nothing was too much trouble.
Thank you!!!
28 mars 2026
Avis spontané
Réponse de Carlingo
Hi there,
Many thanks for leaving us a great 5 star review, the feedback is appreciated.
We're delighted to hear that you had a good experience buying your car from us and that all the team were friendly and helpful.
Best wishes,
Carlingo.
Welcoming staff without being pushy
Welcoming staff without being pushy.
Great selection of used cars. Competitive prices. Adam and Joey were fabulous to deal with. Very knowledgeable and pleasant.
Made the buying process easy and hassle free.
26 mars 2026
Réponse de Carlingo
Hi Gillian,
Many thanks for leaving us a great review, the feedback is appreciated.
We're delighted to hear that you had a good experience buying your car from us and that all the team were knowledgeable and pleasant.
Best wishes,
Carlingo.
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