Carpet Bright UK Avis 2 356

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Victor arrived exactly on time and immediately got to work.I am so impressed by the results. Two little dogs, after a wet muddy winter, had really messed up light beige carpets. Transformation. Wonder... Voir plus

Noté 5 sur 5 étoiles

I booked Carpet Bright to arrive at 8 am this morning, Marion arrived on time and has cleaned my living room carpet to an unbelievable standard, I have had carpet cleaners before but, never have they... Voir plus

Noté 5 sur 5 étoiles

Mike from carpet bright has just finished cleaning our lounge carpet. He has done an absolutely wonderful job.He has removed tea and coffee stains and glue stains. I would definitely recommend Mike an... Voir plus

Noté 5 sur 5 étoiles

Very impressed, Zac arrived early and was so nice, polite and respectful. He got straight on to work and our lounge carpet and 2 big rugs look brand new! Would definitely recommend Carpet Bright and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de nettoyage de moquettes
  2. Service de nettoyage de meubles et de rideaux
  3. Service de nettoyage de tapisseries

À propos de Carpet Bright UK

Écrit par l'entreprise

Carpet Bright UK offers exceptional carpet, rug, curtain, mattress and upholstery cleaning services to domestic and commercial customers across London and the Home Counties.

We're a professional carpet and upholstery cleaning company established in 1995. We offer fast, effective, and affordable cleaning solutions with long-lasting results, working closely with our customers to ensure their individual needs are met. Our industrial steam cleaning machines and team of certified technicians guarantee high-quality workmanship with every clean.

Why use Carpet Bright UK?

We only use eco-friendly natural cleaning solutions. Our super-quick carpet-drying system works within two hours. We will never pressure you to buy or offer you a service you don’t need. Our certified team takes pride: you’re guaranteed a great job on the day.

Carpet Bright UK’s technicians offer exceptionally high standards of customer service. We’ll always tell you clearly what we’re going to do before we start. We’ll make sure to arrive on time: punctuality is our watchword. We offer a no shrinkage guarantee. We are fully insured.

Areas We Serve

London, Kent, Surrey, East Sussex, West Sussex, Berkshire, Buckinghamshire, Hertfordshire & Essex.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

An excellent job on the carpets and…

An excellent job on the carpets and chairs. They look brand new. Zac was very efficient and friendly. Would highly recommend

5 décembre 2024
Avis spontané
Logo de Carpet Bright UK

Réponse de Carpet Bright UK

Thank you for your fantastic feedback! We're thrilled to hear that Zac did an excellent job on your carpets and chairs, leaving them looking brand new. His efficiency and friendly service are exactly what we strive for. Your recommendation means a lot to us—thank you! 😊

Noté 5 sur 5 étoiles

Weldone Alvin Shivmangal

Alvin was on time, polite, and knowledgeable. Positive experience overall and a great cleaning results.

5 décembre 2024
Avis spontané
Logo de Carpet Bright UK

Réponse de Carpet Bright UK

Thank you for sharing your experience! We're so glad to hear that Alvin impressed you with his punctuality, politeness, and expertise. It's wonderful to know you were happy with the cleaning results. We appreciate your feedback and look forward to assisting you again in the future! 😊

Noté 5 sur 5 étoiles

Yani was amazing

Yani was amazing. He was fast, professional and thorough

4 décembre 2024
Avis spontané
Logo de Carpet Bright UK

Réponse de Carpet Bright UK

Thank you for your feedback! We're so pleased to hear that Yani impressed you with his fast, professional, and thorough service. We'll be sure to pass along your kind words to him. If you need anything else, we're always here to help! 😊

Noté 5 sur 5 étoiles

Zac did a fantastic job!!

I am extremely happy with the job that Zac done yesterday 2.12.24. My carpet is like new. Even my Electrician commented on how clean it looks.

I would highly recommend Carpet Bright UK.

Thank you.

2 décembre 2024
Avis spontané
Logo de Carpet Bright UK

Réponse de Carpet Bright UK

Thank you so much for your lovely feedback Angela! We’re thrilled to hear how happy you are with the results Zac achieved—it’s wonderful to know your carpet looks like new! It’s even better when others notice the difference too. 😊 We truly appreciate your recommendation and look forward to helping you again in the future. Thank you for choosing Carpet Bright UK! 🌟✨

Noté 5 sur 5 étoiles

Yani did an amazing job with our…

Yani did an amazing job with our carpets. He was on time and happy to work around us. Highly recommended!

29 novembre 2024
Avis spontané
Logo de Carpet Bright UK

Réponse de Carpet Bright UK

Thank you for your kind words Will! We're delighted to hear that Yani did such an amazing job with your carpets and that his punctuality and flexibility made the experience even better. We'll be sure to pass along your praise to him—it'll make his day! Thank you for recommending us, and we look forward to serving you again in the future! 😊✨

Noté 5 sur 5 étoiles

Highly recommended!

As a loyal customer of Carpet Bright UK for the past couple of years I can’t recommend their service highly enough—it’s truly exceptional! The team is lovely, ensuring a smooth experience from booking to the actual carpet cleaning. The quality of their work is fantastic - we have a big hairy fluffy dog, but after every cleaning you’d never know he’s around because every corner is left spotless.

28 novembre 2024
Avis spontané
Logo de Carpet Bright UK

Réponse de Carpet Bright UK

Thank you so much for your amazing review and for being a loyal customer of Carpet Bright UK! We're delighted to hear that you've had such exceptional experiences with us and that we could help keep your home spotless—even with a fluffy friend around. Our team works hard to provide outstanding service from start to finish, so your kind words truly mean a lot. We look forward to continuing to serve you and keep your carpets looking their best! 😊🐾

Noté 5 sur 5 étoiles

Carpet cleaning

The gentleman was very polite and friendly, efficient and completed an excellent job. Thank you.

28 novembre 2024
Avis spontané
Logo de Carpet Bright UK

Réponse de Carpet Bright UK

Thank you for the 5-star review Chris. We hope to serve you again in the future.

Noté 4 sur 5 étoiles

Daniel was superb

Daniel was superb - arrived early - got the job done quickly and efficiently - very happy

27 novembre 2024
Avis spontané
Logo de Carpet Bright UK

Réponse de Carpet Bright UK

Hi Lorraine, thank you so much for your kind review! We really appreciate you taking the time to share your experience. We look forward to serving you again!

Noté 5 sur 5 étoiles

Alvin did a fabulous job

Alvin did a fabulous job - 10 year old sofa looks as good as new!

Highly recommended

27 novembre 2024
Avis spontané
Logo de Carpet Bright UK

Réponse de Carpet Bright UK

Hi Peter, thank you for taking the time to leave us a positive review. We’re delighted to hear that Alvin could achieve such amazing results for you! Thank you for choosing Carpet Bright UK. 🤩

Noté 5 sur 5 étoiles

Yani was prompt very professional and…

Yani was prompt very professional and did an excellent job. Carpet like new and fast and efficient service

22 novembre 2024
Avis spontané
Logo de Carpet Bright UK

Réponse de Carpet Bright UK

Hi Lee, thank you for the positive feedback. I'll be sure to pass your kind words onto the technician, who will be thrilled with your review. Thank you for choosing Carpet Bright UK.

Noté 5 sur 5 étoiles

Alvin was a delightful gentleman

Alvin was a delightful gentleman , friendly and professional
His work was exemplary

19 novembre 2024
Avis spontané
Logo de Carpet Bright UK

Réponse de Carpet Bright UK

Thank you for taking the time to leave us a positive review Gwen! We really appreciate your fantastic feedback and look forward to serving you again in the future!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Arrived on time with a top quality industrial steam cleaning machine, guy worked solidly, did a great job and left. Very happy with the whole service (the waste water that was thrown away was filthy!) Thank you for the cleaning. I can honestly highly recommend.

14 novembre 2024
Avis spontané
Logo de Carpet Bright UK

Réponse de Carpet Bright UK

Thank you for your wonderful review Kelsang! 🤗 We're delighted to hear that you're pleased with our carpet cleaning service. It's great to know our service met your expectations and that you're happy with the results. We appreciate your feedback and look forward to assisting you again in the future!

Noté 5 sur 5 étoiles

Flat Cleaned Perfectly

Flat was clearned perfectly. There was some confusion around one of the rooms, though their customer services quickly resolved that.

A good experience.

23 octobre 2024
Avis spontané
Logo de Carpet Bright UK

Réponse de Carpet Bright UK

We're so pleased we delivered such a great experience. Thank you so much for the kind words, and we look forward to cleaning for you again!

Noté 5 sur 5 étoiles

Willingly give this review - Efficient positive service - Professional result and Dan was a pleasant Operator -

Dan arrived at the time stated. Really pleasant young man, helped me move a table I couldnt manage, I appreciated the gesture. He removed a mark on sofa seat which from delivery, the Store Representative told me it was the weave of my new G Plan electric recliner, suggested I should use a light brush - I followed the advice, unsuccessfully and disatisfied with the follow up, I used a well known upholstery cleaner a few times over period of time. The mark remained.
Dan has brought my sofa to, a good as new appearance. And - really made my day by getting rid of the horrible mark - when the sofa dried, the mark had/has totally gone. (The mark, originally, gave impression of a bucket base rim being stood on the seat)
Really appreciated Dans efforts - so pleased with sofa results. I have Carpetbrights Card for sharing! Thank you to Natasha, for supporting me with information - Regards

4 novembre 2024
Avis spontané
Logo de Carpet Bright UK

Réponse de Carpet Bright UK

Thank you so much for your thoughtful review! We’re thrilled to hear how happy you are with the results and that Dan’s efforts made such a difference with your sofa. It’s wonderful to know he could remove the mark that had been such a frustration for you. We’re also glad that Natasha could provide helpful support along the way. We’ll be sure to pass on your kind words to both Dan and Natasha. Thank you for choosing us and for recommending us to others—your satisfaction means the world to us!

Noté 5 sur 5 étoiles

Positive plus experience

Friendly personality, answer questions politely. Never had carpets and upholstery cleaned before I was pleased with the result

6 novembre 2024
Avis spontané
Logo de Carpet Bright UK

Réponse de Carpet Bright UK

Thank you for sharing your experience! We’re so happy to hear that your first carpet and upholstery cleaning went well and that you’re pleased with the results. It’s great to know that our technician's friendly approach and helpfulness made a positive impression. We look forward to helping you keep everything fresh in the future!

Noté 5 sur 5 étoiles

Dan A true professional. Very happy with results

Dan came from out his way to cover a sick employee and was amazing. Rang to say on way, polite and very accommodating of our needs. Very satisfied with results he was extremely professional and done a fantastic job. Very happy

5 novembre 2024
Avis spontané
Logo de Carpet Bright UK

Réponse de Carpet Bright UK

Thank you so much for your kind words! We’re thrilled to hear that Dan went above and beyond to make sure you had a great experience, especially in a last-minute situation. We’re lucky to have him on our team, and your feedback means a lot to us. We're so glad you’re happy with the service and results—thanks again for sharing!

Noté 5 sur 5 étoiles

I left a review a few days ago and have…

I left a review a few days ago and have now had the me to see the absolute results. Outstanding. My curtains are like new. I cannot believe the results I will not be leaving any of my upholstery cleaning for so long ever again, and I’ll only be having Alvin back to do the necessaries. Thank you. Highly recommended.

23 octobre 2024
Avis spontané
Logo de Carpet Bright UK

Réponse de Carpet Bright UK

Thank you so much for your wonderful follow-up review! We’re delighted to hear that you're thrilled with the results and that Alvin exceeded your expectations. Knowing your curtains feel like new is exactly what we aim for, and it’s fantastic that you’ve decided to keep us in mind for future upholstery care. Thank you for your high recommendation—it truly means a lot to us!

Noté 5 sur 5 étoiles

Carpets as good as new

Yani has just finished cleaning my mother-in-law’s house. What a superb job! We are delighted with the results. Yani was so conscientious and made sure each room’s carpet was spotless. He was polite and tidy and respectful of all the furniture in the rooms. Huge thanks for a fabulous job well done.

30 octobre 2024
Avis spontané
Logo de Carpet Bright UK

Réponse de Carpet Bright UK

Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to serving you again soon! 🚀

Noté 5 sur 5 étoiles

Good Experience

The appointment was easy to make and Alvin was right on time.

My carpets have been cleaned well and Alvin took care to get out all the stains.

Alvin himself was very pleasant and professional and in fact went the extra mile.

I would use Carpet Bright again,

29 octobre 2024
Avis spontané
Logo de Carpet Bright UK

Réponse de Carpet Bright UK

Thank you for your wonderful review! 🤗 We're delighted to hear that you're pleased with our carpet cleaning service. It's great to know our service met your expectations and that you're happy with the results. We appreciate your feedback and look forward to assisting you again in the future!

Noté 5 sur 5 étoiles

Carpet Bright booking to…

Excellent service from booking to completion. And Alvin, the friendly & extremely efficient cleaner, worked a miracle on a stained & tired looking carpet & now, the carpet looks brand new.

30 octobre 2024
Avis spontané
Logo de Carpet Bright UK

Réponse de Carpet Bright UK

Thank you for the five star review Anne! We will be sure to pass on your kind comments to Alvin directly.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus