Carpet Bright UK Avis 2 359

TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Victor arrived exactly on time and immediately got to work.I am so impressed by the results. Two little dogs, after a wet muddy winter, had really messed up light beige carpets. Transformation. Wonder... Voir plus

Noté 5 sur 5 étoiles

I booked Carpet Bright to arrive at 8 am this morning, Marion arrived on time and has cleaned my living room carpet to an unbelievable standard, I have had carpet cleaners before but, never have they... Voir plus

Noté 5 sur 5 étoiles

Mike from carpet bright has just finished cleaning our lounge carpet. He has done an absolutely wonderful job.He has removed tea and coffee stains and glue stains. I would definitely recommend Mike an... Voir plus

Noté 5 sur 5 étoiles

Very impressed, Zac arrived early and was so nice, polite and respectful. He got straight on to work and our lounge carpet and 2 big rugs look brand new! Would definitely recommend Carpet Bright and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de nettoyage de moquettes
  2. Service de nettoyage de meubles et de rideaux
  3. Service de nettoyage de tapisseries

À propos de Carpet Bright UK

Écrit par l'entreprise

Carpet Bright UK offers exceptional carpet, rug, curtain, mattress and upholstery cleaning services to domestic and commercial customers across London and the Home Counties.

We're a professional carpet and upholstery cleaning company established in 1995. We offer fast, effective, and affordable cleaning solutions with long-lasting results, working closely with our customers to ensure their individual needs are met. Our industrial steam cleaning machines and team of certified technicians guarantee high-quality workmanship with every clean.

Why use Carpet Bright UK?

We only use eco-friendly natural cleaning solutions. Our super-quick carpet-drying system works within two hours. We will never pressure you to buy or offer you a service you don’t need. Our certified team takes pride: you’re guaranteed a great job on the day.

Carpet Bright UK’s technicians offer exceptionally high standards of customer service. We’ll always tell you clearly what we’re going to do before we start. We’ll make sure to arrive on time: punctuality is our watchword. We offer a no shrinkage guarantee. We are fully insured.

Areas We Serve

London, Kent, Surrey, East Sussex, West Sussex, Berkshire, Buckinghamshire, Hertfordshire & Essex.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My technician was very knowledgeable

My technician was very knowledgeable, he explained what he was doing and why he was doing it, I had very confidence that the results would be good and they were.

14 février 2025
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Réponse de Carpet Bright UK

Thank you so much for your kind words Beverley! We're thrilled to hear that our technician provided such great service and made you feel confident in the process. We’re so glad to know you’re happy with our results! Thank you for choosing Carpet Bright UK.

Noté 5 sur 5 étoiles

Brilliant job on our upstairs' carpets

Just had our upstairs' carpets cleaned. The chap arrived a little early but we spotted him waiting in his van, so went out and invited him in.
He was extremely pleasant, his work was first-class and our carpets now look as if brand new. We couldn't be more pleased especially as there were one or two tricky stains.

7 février 2025
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Réponse de Carpet Bright UK

Thank you so much for your lovely review Phil! 😊 We're delighted to hear that you were happy with our technician's work and that your carpets now look as good as new! Those tricky stains don’t stand a chance with us. 💪 We truly appreciate your kind words and look forward to helping again in the future!

Noté 5 sur 5 étoiles

I just wanted to say what a fantastic…

I just wanted to say what a fantastic Ian did cleaning my carpets this morning. He arrived promptly, was polite and professional. The work was done in good time and to a first class standard Jackie (London E15)

6 février 2025
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Réponse de Carpet Bright UK

Thank you so much for your kind words, Jackie! We're delighted to hear that Ian provided fantastic service and that you're happy with the results. We'll be sure to pass along your compliments to him.

Noté 5 sur 5 étoiles

Had my old ish rug cleaned by Adriano…

Had my old ish rug cleaned by Adriano who was the most professional and delightful young guy - new to Carpet Bright and what a HUGE asset he is to them. Would highly, highly recommend. Oh and my favourite rug cleaned up beautifully 🥳

3 février 2025
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Réponse de Carpet Bright UK

Thank you for your lovely feedback Suzie! We're so pleased to hear that Adriano provided such a professional and delightful service. He truly is a fantastic addition to the team! 😊 We're also thrilled that your favourite rug looks beautiful again. Thanks for the high recommendation! 🎉✨

Noté 5 sur 5 étoiles

Ian is the best!

We had the lovely Ian come to clean our carpets today. Not only was he punctual, but he was extremely professional and friendly. Which made allowing him access to our home so much easier. He talked us through everything and was very cautious around our very inquisitive indoor cat.
Our carpets are pristine thanks to Ian’s hard work and we honestly could not recommend this company and specifically Ian enough!

1 février 2025
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Réponse de Carpet Bright UK

Thank you so much for your wonderful review Leigh! We're delighted to hear that Ian provided such a professional and friendly service while taking great care of your home. We’ll be sure to pass along your kind words to him. It’s fantastic to know you're happy with your freshly cleaned carpets, and we truly appreciate your recommendation. We look forward to serving you again in the future!

Noté 5 sur 5 étoiles

Ian was absolutely brilliant- thank you…

Ian was absolutely brilliant- thank you so much for a wonderful job. He cleared all the cat hair and stains and was so careful - I would highly recommend this company
Ros

31 janvier 2025
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Réponse de Carpet Bright UK

Thank you so much, Ros! We're thrilled to hear that Ian did such a brilliant job and took great care in cleaning your carpets. It’s wonderful to know he was able to remove all the cat hair and stains while being so careful. We truly appreciate your kind words and recommendation. If you ever need our services again, we’d be more than happy to help!

Noté 5 sur 5 étoiles

Victor came to our home a very polite…

Victor came to our home a very polite friendly man, one of our carpets was disgusting with a large stain and embedded dog hairs.
He cleaned it magnificently and it looks like new, you can find cheaper companys out there but i doubt you can find better.
You get what you pay for

21 janvier 2025
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Réponse de Carpet Bright UK

Thank you for your wonderful review Roland! We're thrilled to hear that Viktor provided such excellent service and brought your carpet back to life. Quality results speak for themselves, and we truly appreciate your trust in us. If you ever need us again, we’re here to help! 😊

Noté 5 sur 5 étoiles

Excellent professional service

Excellent professional service.
Highly recommend Carpetbright. Their representative Adriano, explained everything. He was clean, friendly and thorough

27 janvier 2025
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Réponse de Carpet Bright UK

Thank you for your fantastic feedback Lorna! We're delighted to hear about your positive experience with Adriano. His professionalism and attention to detail are what we strive for at Carpet Bright UK. We truly appreciate your recommendation!

Noté 5 sur 5 étoiles

JCR - This is the Gold Standard for Carpet…

This is the Gold Standard for Carpet cleaning in London. Highly professional and helpful staff who are happy and willing to help, with nothing too much trouble. Many thanks to “Speedy John” for an exceptional service, definitely Staff member of the month.

23 janvier 2025
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Réponse de Carpet Bright UK

Thank you for your amazing feedback John! We’re thrilled to hear you consider us the Gold Standard for carpet cleaning in London. It’s fantastic to know our team, especially ‘Speedy John,’ provided such exceptional service and went above and beyond to help. We’ll be sure to pass on your kind words to him—he’ll be delighted! We truly appreciate your support and look forward to serving you again in the future!

Noté 5 sur 5 étoiles

Great customer service

Our experience with carpetbright was great - they were really responsive to our initial questions and Ian did a fabulous job of cleaning our carpets and sofas.

20 janvier 2025
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Réponse de Carpet Bright UK

Thank you so much for your kind words Shona! We’re delighted to hear you had such a great experience with us. It’s wonderful to know our team was responsive to your questions and that Ian did a fabulous job cleaning your carpets and sofas. We’ll be sure to pass on your lovely feedback to him. If you need us again, we’re always here to help!

Noté 5 sur 5 étoiles

Professional service

Professional service. Brilliant job done by Ian, knows what he is doing. 2 of my ruined rugs looks great now. Thanks.

21 janvier 2025
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Réponse de Carpet Bright UK

Thank you for your wonderful feedback Pervin! We’re so glad to hear Ian impressed you with his expertise and that he was able to restore your rugs to their former glory. We’ll make sure to pass on your kind words to him. If you ever need our help again, don’t hesitate to reach out!

Noté 5 sur 5 étoiles

Ian did a wonderful job

Ian did a wonderful job! I highly recommend both the company and Iain. The service was flawless, on time, and exceeded my expectations. Iain was professional, attentive to detail, and made sure everything went smoothly from start to finish :)

18 janvier 2025
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Réponse de Carpet Bright UK

Thank you for your glowing review Anna! We’re delighted to hear that Ian exceeded your expectations with his professionalism and attention to detail. It’s wonderful to know the service was flawless and left such a positive impression. We truly appreciate your recommendation and look forward to helping you again in the future!

Noté 5 sur 5 étoiles

Excellent service

The technician was the friendliest happiest person who provided and excellent service!!
Highly recommend this company

17 janvier 2025
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Réponse de Carpet Bright UK

Thank you for your wonderful review Neil! We're so glad to hear that our technician's friendliness and excellent service made your experience a great one. Your recommendation means the world to us!

Noté 5 sur 5 étoiles

Pleased with the work

Polite, efficient and thorough

30 décembre 2024
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Réponse de Carpet Bright UK

Thank you for the positive review Nana. We really appreciate your business.

Noté 5 sur 5 étoiles

Excellent job

Excellent job
Yani

20 décembre 2024
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Réponse de Carpet Bright UK

Thank you for the 5-star review Adele. We really appreciate your kind review.

Noté 5 sur 5 étoiles

Brilliant company

Brilliant company. Quick to respond and book me in. Daniel the person who cleaned my carpets was amazing.
Thank you Daniel and Carpet Bright UK.

Jo

19 décembre 2024
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Réponse de Carpet Bright UK

Thank you so much for your wonderful feedback Jo! We're thrilled to hear you had a great experience with us and that Daniel provided exceptional service. We'll be sure to pass along your kind words to him. If you ever need our services again, don’t hesitate to reach out. Thanks for choosing Carpet Bright UK!

Noté 5 sur 5 étoiles

Alvin the superstar

Alvin turned up on time and ready to go. He explained the process, including the do’s and dont’s and did a fantastic job! The carpets look as good as new. Thank you Carpet Bright and thank you Alvin.You made my 92 year old father in laws day. Matt

17 décembre 2024
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Réponse de Carpet Bright UK

Thank you so much for taking the time to share your experience Matt! We're delighted to hear that Alvin arrived promptly, explained everything clearly, and delivered such fantastic results. It’s wonderful to know the carpets look as good as new and that Alvin could make your father-in-law’s day – that truly means a lot to us. We’ll be sure to pass your kind words on to Alvin. If you need us again, we’re always here to help.

Noté 5 sur 5 étoiles

Cleaning completed by Viktor


Cleaning completed by Viktor
Excellent carpet cleaning result.
Extremely happy

17 décembre 2024
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Réponse de Carpet Bright UK

Thank you for your kind words Erin! We’re thrilled to hear that you’re extremely happy with the carpet cleaning results. Viktor will be delighted to know his work met your expectations. We appreciate your feedback and look forward to serving you again in the future!

Noté 5 sur 5 étoiles

Yani was very helpful and made a great…

Yani was very helpful and made a great job of my cream carpets.

16 décembre 2024
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Réponse de Carpet Bright UK

Thank you so much for your kind words! We're thrilled to hear that Yani was helpful and did a great job on your cream carpets. We’ll be sure to pass along your feedback to her. If you ever need our services again, we’d be happy to help!

Noté 5 sur 5 étoiles

Alvin was a star

Alvin was a star. Arrived bang on time was very polite and friendly and did a fantastic job on our bedrooms and staircase and now 2 hours later the carpet is almost dry. I will ask for him again.

11 décembre 2024
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Réponse de Carpet Bright UK

Thank you so much for your kind words Pat! We're thrilled to hear that Alvin provided such excellent service and made a great impression. We'll be sure to share your feedback with him—it’ll mean a lot! We look forward to helping you again in the future. 😊

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