Carr & Westley Avis 

2 090
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

As always clothes that fit and flatter and also take no effort to put on after extensive surgery and fractures. They always make me feel great too.

Noté 5 sur 5 étoiles

Very easy to place order on website, prompt delivery. Ordered skirt (Meadow, Navy) for Mum. Slightly more expensive than other similar brands/type of skirt. However clothing is made in the UK, ver... Voir plus

Noté 5 sur 5 étoiles

I am delighted with my purchase. Very good quality fabric. Delivery was fast - thank you!

Noté 2 sur 5 étoiles

I bought 3 tops, 2 different styles, all of which were tops I had bought in the same size previously but in different colours and had been very pleased with them which is why I bought these tops... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements pour femmes

Écrit par l'entreprise

Established in 1919, Carr and Westley Ltd has a rich heritage in design and manufacturing. We have been clothing the women of Britain for over 100 hundred years. Thoughtfully designed for fit, style and comfort. Since our inception, we have been on quite a journey. We started in a small workshop in Central London in 1919, where we found a niche manufacturing smart daywear garments like occasion dresses and faux leather jackets for the city's movers and shakers. Our reputation as a quality fashion designer steadily grew before hitting hard times upon the outbreak of WW2. When our workshop fell victim to the Blitz, we temporarily relocated to St Ives, Cornwall, to see out the conflict and help the war effort. With suitable properties in London now harder to come by, we elected to settle in the Kentish countryside instead - renovating an old 11th Century watermill as our new workshop. Upon moving in, the original milling machinery had to be relocated to make room for sewing machines, cutting tables and stock storage. Local girls were recruited and trained as seamstresses - a tradition we retain to this day with workshop staff and customer service representatives employed from the local community. Whilst trends and fashions have changed over the years, our core philosophy hasn't. We adopt an approach of 'considered design'. This means supplying garments that fit, feel and look great in equal measure. Our experience means we know exactly where clothes need to offer room (or take it away), the sensitive areas to account for and how to style items to flatter the natural female figure. And while we now supply other popular classic brand labels such as Poppy, Sloggi, Slenderella, Lebek and Marble, our values have always centred around great fit. If a garment doesn't fit comfortably whilst simultaneously looking great, we won't stock it. So you know you'll always find something you can wear with confidence. Family-owned and run since 1955, all Carr & Westley label skirts, trousers and dresses are still designed and made on site from Bourne Mill in Hadlow, Kent. We are supported by an amazing team of locally-employed staff, many of whose own family histories intertwine deeply with our own.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(2 090)

43 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

The 3 jumpers I bought are very nice

The 3 jumpers I bought are very nice. The photos in the catalogue didn't quite show the quality. If I'd been able to magnify them it might have shown this. On the whole satisfied.

31 mars 2024
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Réponse de Carr & Westley

Thankyou for your review, we're pleased you are happy with your Poppy tops. We will certainly pass your feedback on to our design team. Regards, C&W

Noté 5 sur 5 étoiles

Efficient delivery and good quality…

Efficient delivery and good quality slippers.

29 mars 2024
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Réponse de Carr & Westley

Thankyou for taking the time to leave us a review, we're delighted you are happy with our service and your Audrey Slippers. Regards, C&W

Noté 5 sur 5 étoiles

Good quality and service

I am very pleased with the quality of the tops I bought

I did have to take a second choice for one so perhaps stock availability might be a bit of an issue but really very pleased

29 mars 2024
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Réponse de Carr & Westley

Thankyou for your great review, we're pleased to hear you are happy with your Poppy tops and we hope you enjoy wearing them. Regards, C&W

Noté 5 sur 5 étoiles

Delivered when they said the would.

Delivered when they said the would.
Very polite lady. Parcel well wrapped
and everything was there.

20 mars 2024
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Réponse de Carr & Westley

Thank you for your lovely review, we are pleased you are happy with our service and packaging. Kind Regards, C&W.

Noté 5 sur 5 étoiles

lost items have been replaced and delivered

When my parcel was lost, Carr and Westly were very helpful and replaced my lost items. I would thoroughly recomend this company to my friends.

22 mars 2024
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Réponse de Carr & Westley

Thank you for your glowing review, we are delighted we were able to replace your lost parcel and we hope you are happy with your tops. Warm Regards, C&W.

Noté 3 sur 5 étoiles

I did receive good service but…

I did receive good service but unfortunately I had to return the item and I have not heard anything since.
March 2024.

17 mars 2024
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Réponse de Carr & Westley

Thank you for taking the time to share your feedback. We are delighted to hear that you experienced excellent service. I've looked into this and can confirm that your order was refunded on 05/04 upon receipt of your return. You should have also received an email notification confirming this transaction. Should you have any additional concerns or queries, please feel free to reach out to us at 01732 850280. Regards, C&W.

Noté 5 sur 5 étoiles

Great service very helpful returns were…

Great service very helpful returns were easy too

17 mars 2024
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Réponse de Carr & Westley

Thank you for your positive review, it is great to hear that you are pleased with our service and returns process. Regards, C&W.

Noté 5 sur 5 étoiles

Easy to order

Easy to order, quick delivery and well wrapped.

14 février 2024
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Réponse de Carr & Westley

Thank you for your kind review, it is great to hear that you are pleased with our quick service. Regards, C&W.

Noté 4 sur 5 étoiles

Title four

Yes yes yes yes

16 mars 2024
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Réponse de Carr & Westley

Thankyou for your review, we're delighted you are happy with our service. Regards, C&W

Noté 5 sur 5 étoiles

Excellent

Excellent, but sorry: no time for more.

15 mars 2024
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Réponse de Carr & Westley

Thankyou for your positive review, we're delighted you are happy with your shopping experience with us. Regards, C&W

Noté 5 sur 5 étoiles

Very pleased with my purchase

Very pleased with my purchase.
Although I had to wait a little while for my order, I was kept informed relating to the delivery

15 mars 2024
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Réponse de Carr & Westley

Thankyou for your positive review, we're delighted you are happy with your items and our customer service. Regards, C&W

Noté 5 sur 5 étoiles

Always an excellent service and a very…

Always an excellent service and a very good selection of classic cloths made in the UK.I have been a customer for many years and would certainly recommend them.

8 mars 2024
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Réponse de Carr & Westley

Thankyou for your positive review, we're delighted you are happy with our service over the years and your new garments. Regards, C&W

Noté 5 sur 5 étoiles

Quality of garments purchased is…

Quality of garments purchased is beautiful and lovely to wear. Arrived quickly and was well wrapped.

8 mars 2024
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Réponse de Carr & Westley

Thank you for your kind review, it is great to hear that you are pleased with your garments and our packaging service. Regards, C&W.

Noté 5 sur 5 étoiles

Satisfied customer

Very easy website to navigate,and my purchases are always first class.

6 mars 2024
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Réponse de Carr & Westley

Thank you for your positive review, we're delighted you are pleased with our website and your new garments. Regards, C&W

Noté 5 sur 5 étoiles

Great UK company

Carr and Westley are an excellent UK company. I did send the trousers I purchased from them back because I did not like the material but I cannot fault the customer service and would use them again.

5 mars 2024
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Réponse de Carr & Westley

Thank you for your kind review, we are delighted that you are happy with our customer service and we will certainly pass this onto the team. We are sorry the trouser material wasn't to your liking, we hope your next order will meet your expectations better. Regards, C&W.

Noté 5 sur 5 étoiles
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Réponse de Carr & Westley

Thank you for taking the time to write a review. We are glad you are happy with your new items. Regards, C&W.

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