Carr & Westley Avis 

2 089
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

As always clothes that fit and flatter and also take no effort to put on after extensive surgery and fractures. They always make me feel great too.

Noté 5 sur 5 étoiles

Very easy to place order on website, prompt delivery. Ordered skirt (Meadow, Navy) for Mum. Slightly more expensive than other similar brands/type of skirt. However clothing is made in the UK, ver... Voir plus

Noté 5 sur 5 étoiles

Products are as described on the web site, always good quality materials and fit well.Delivery is speedy and goods always packaged well. This company seems to value its customers and can be contacted... Voir plus

Noté 2 sur 5 étoiles

I bought 3 tops, 2 different styles, all of which were tops I had bought in the same size previously but in different colours and had been very pleased with them which is why I bought these tops... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements pour femmes

Écrit par l'entreprise

Established in 1919, Carr and Westley Ltd has a rich heritage in design and manufacturing. We have been clothing the women of Britain for over 100 hundred years. Thoughtfully designed for fit, style and comfort. Since our inception, we have been on quite a journey. We started in a small workshop in Central London in 1919, where we found a niche manufacturing smart daywear garments like occasion dresses and faux leather jackets for the city's movers and shakers. Our reputation as a quality fashion designer steadily grew before hitting hard times upon the outbreak of WW2. When our workshop fell victim to the Blitz, we temporarily relocated to St Ives, Cornwall, to see out the conflict and help the war effort. With suitable properties in London now harder to come by, we elected to settle in the Kentish countryside instead - renovating an old 11th Century watermill as our new workshop. Upon moving in, the original milling machinery had to be relocated to make room for sewing machines, cutting tables and stock storage. Local girls were recruited and trained as seamstresses - a tradition we retain to this day with workshop staff and customer service representatives employed from the local community. Whilst trends and fashions have changed over the years, our core philosophy hasn't. We adopt an approach of 'considered design'. This means supplying garments that fit, feel and look great in equal measure. Our experience means we know exactly where clothes need to offer room (or take it away), the sensitive areas to account for and how to style items to flatter the natural female figure. And while we now supply other popular classic brand labels such as Poppy, Sloggi, Slenderella, Lebek and Marble, our values have always centred around great fit. If a garment doesn't fit comfortably whilst simultaneously looking great, we won't stock it. So you know you'll always find something you can wear with confidence. Family-owned and run since 1955, all Carr & Westley label skirts, trousers and dresses are still designed and made on site from Bourne Mill in Hadlow, Kent. We are supported by an amazing team of locally-employed staff, many of whose own family histories intertwine deeply with our own.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

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A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(2 089)

42 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Disappointment

Despite all your boasting "made in Kent", my two tops were Made in China!
It explains why it took 6 weeks for them to arrive.
Never again.

10 septembre 2024
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Réponse de Carr & Westley

We’re very sorry for the delay with your Lebek tops. Unfortunately, we experienced a delay with our supplier that took a little longer to resolve than we anticipated, and we understand how disappointing it must have been to wait so long. While all of our Carr & Westley pieces are proudly crafted here in Kent, we also carry a selection of branded items, in styles that we can't replicate in our factory, such as your Lebek tops. We do our best to make this distinction clear, but we regret any confusion this may have caused. Please rest assured that we’re here to help with any further questions, and we’re grateful for your patience. Kind regards C&W

Noté 4 sur 5 étoiles

During Covid I made the decision to…

During Covid I made the decision to shop British if possible. I have been very pleased with our service until the last order which took a few weeks instead of your usual efficient few days. I'm sure this was no fault of yours, but will continue purchasing from you as it is excellent value for money and the last order when it arrived didn't disappoint/

9 septembre 2024
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Réponse de Carr & Westley

Thank you for your kind review.

C&W

Noté 5 sur 5 étoiles

Lovely blouse

Lovely blouse, great fit, nice autumn colours and soft material. Sent the trousers back and was refunded quickly and efficiently.

5 octobre 2024
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Réponse de Carr & Westley

Thank you for your kind review.

C&W

Noté 5 sur 5 étoiles

Excellent information

Excellent information, easy ordering, good delivery updates, careful and well packaged parce. Thank you.

5 octobre 2024
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Réponse de Carr & Westley

Thank you for your kind review.

C&W

Noté 5 sur 5 étoiles

Speedy delivery

Speedy delivery. Easy to order

27 septembre 2024
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Réponse de Carr & Westley

Thank you so much for your wonderful five-star review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.

Noté 1 sur 5 étoiles

Not received

Can’t comment not received exchanged goods yet . Very slow delivery

25 septembre 2024
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Réponse de Carr & Westley

Thank you for your feedback. The exchange has already been sent and should arrive soon, if it has not already! These trousers are made in our Kentish studio, so can take a little longer depending on availability. We appreciate your patience. If you have any further questions please don't hesitate to contact us on 01732 850280 Kind regards C&W

Noté 4 sur 5 étoiles

Good Quality, Decent Price.

Good Quality, Decent Price, Arrived on Time.
What more could you want?

25 septembre 2024
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Réponse de Carr & Westley

Thank you so much for your review! We’re absolutely delighted to hear that you had such a positive experience with Carr & Westley.

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