Absolute nightmare. Arrived to find the car wasn’t charged. Then told that they couldn’t charge the car due to a fault. Pestered for a week to come back in and collect despite being told the fix was o... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Came to the Wolverhampton branch to check over a car for test drive, was welcomed and dealt with by SHAW, he was polite & very well spoken, helpful & managed to secure me a deal and went above and bey... Voir plus
L'entreprise a répondu
Shaw helped us today in the Wolverhampton branch with securing a new car for my partner. Very happy with the service we received, he stayed overtime to get it all sorted for us
L'entreprise a répondu
Had an amazing experience this evening at Carsa, we reserved a car online to test drive, from the moment we walked in to the moment we signed on the dotted line, Kaelan and Kay were really helpful and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Écrit par l'entreprise
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Coordonnées de contact
Armstrong Way, WV13 2QU, Willenhall, England, Royaume-Uni
- 02046402216
Summer price drops
4,7
Excellent
121 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very relaxed showroom no hard sell
Very relaxed showroom no hard sell, sales team only came to us when we needed them, PX was as quoted near enough anyway pleasant experience and happy with car
11 août 2026
Réponse de Carsa - Wolverhampton
Dear Steven,
Thank you for taking the time to share your experience. We're delighted to hear you appreciated the relaxed atmosphere and that our team was there when you needed them. It's great to know you had a pleasant experience and are happy with your car.
Best Regards,
The Carsa Team
Norris was a great salesperson
Norris was a great salesperson, very enjoyable and easy experience. Highly recommend.
10 août 2026
Réponse de Carsa - Wolverhampton
Dear Nuha,
Thank you for taking the time to share your experience. We're delighted to hear that our salesperson provided a very enjoyable and easy experience for you. Your recommendation is greatly appreciated.
Best Regards,
The Carsa Team
Gregg and Kay in Wolverhampton were…
Gregg and Kay in Wolverhampton were quality, quick and easy experience, best place to buy in West Mids
10 août 2026
Avis spontané
Réponse de Carsa - Wolverhampton
Dear Jude,
Thank you for taking the time to share your experience. We're delighted to hear that you had a quality, quick, and easy experience with our team in Wolverhampton. Your feedback is greatly appreciated.
Best Regards,
The Carsa Team
Just bought a new car from Carsa my…
Just bought a new car from Carsa my first from here. The sales assistant Greg was really good didn't force anything but listened to what I needed and helped me sort out what I needed. Thank you for all your help
9 août 2026
Réponse de Carsa - Wolverhampton
Dear Adetutu,
Thank you for taking the time to share your experience. We're delighted to hear that you found the sales assistant helpful and that they listened to your needs, making your first purchase from us a positive one.
Best Regards,
The Carsa Team
Réponse de Carsa - Wolverhampton
Dear Dean,
We're so glad to hear that our team member provided you with such professional service. We appreciate your kind words!
Best Regards,
The Carsa Team
Excellent experience
Excellent experience, we were looked after by K and Byron. We found our perfect car and method of payment through some good advice.
8 août 2026
Avis spontané
Réponse de Carsa - Wolverhampton
Dear Ken,
Thank you for taking the time to share your experience. We're delighted to hear you had an excellent experience and found your perfect car with the help of some good advice.
Best Regards,
The Carsa Team
I came to Carsa to buy a new car and…
I came to Carsa to buy a new car and was dealing with Norris, he provided exceptional service throughout and made the whole process simple and easy for us
8 août 2026
Réponse de Carsa - Wolverhampton
Dear Sonia,
Thank you for taking the time to share your experience. We're delighted to hear that our team member provided exceptional service and made the process simple and easy for you.
Best Regards,
The Carsa Team
Réponse de Carsa - Wolverhampton
Dear Courtney,
We are so pleased to hear that you found our communication friendly and the experience easy. Thank you for your kind words!
Best Regards,
The Carsa Team
Made the buying of the car very easy
Made the buying of the car very easy, information and assistance excellent.
7 août 2026
Réponse de Carsa - Wolverhampton
Dear Shaun,
We're so pleased to hear that your car buying experience was easy and that you found our information and assistance excellent. Thank you for your positive feedback!
Best Regards,
The Carsa Team
Excellent service from Maruis
Excellent service from Maruis. They were friendly, knowledgeable, honest, and made the entire car-buying process smooth and stress-free. They answered all my questions, never pressured me, and went above and beyond to ensure I was happy with my purchase. I highly recommend them to anyone looking for a great car-buying experience!
6 août 2026
Avis spontané
Réponse de Carsa - Wolverhampton
Dear A L,
We're delighted to hear that your car-buying experience was smooth and stress-free. It's wonderful to know that our team was friendly, knowledgeable, and honest, and that you felt no pressure. Thank you for your high recommendation!
Best Regards,
The Carsa Team
No response for over a week to multiple…
No response for over a week to multiple emails asking for help.
I have also contacted the senior team of Kevin Harding - Russell Churcher and Andrew Taylor who have all totally ignored my query.
Looking forward to another AI driven response that tells me they will review processes rather than actually make contact and take ownership for resolving the ongoing issue.
I now have a car with no keys that work and I therefore need to leave permanently unlocked
5 août 2026
Avis spontané
Réponse de Carsa - Wolverhampton
Dear Mark,
Thank you for choosing Carsa and for taking the time to share your feedback. We’re sorry to hear that you have been unable to get a response to your emails and that you have been left waiting for assistance with the vehicle’s keys.
We appreciate how frustrating and concerning it must be to have keys that are not working, particularly when you have been trying to obtain support for over a week.
Our Customer Care Team will look into the concerns you have raised so we can understand what has happened and provide you with a resolution.
Thank you again for being a Carsa customer and for bringing this to our attention. We’re sorry that you have been left feeling that your concerns have not been given the attention they deserve.
Best Regards,
The Carsa Team
Byron was really helpful throughout the…
Byron was really helpful throughout the whole process. Quick and easy
5 août 2026
Réponse de Carsa - Wolverhampton
Dear Liam,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was very helpful and made the process quick and easy for you. Your positive feedback is much appreciated.
Best Regards,
The Carsa Team
Shaw in Carsa Wolverhamtpon was really…
Shaw in Carsa Wolverhamtpon was really helpful. Service was excellent. Answered all the questions we had and bought the car on the same day
4 août 2026
Avis spontané
Réponse de Carsa - Wolverhampton
Dear Baljinder,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was so helpful, answered all your questions, and made your car purchase a smooth process. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Shaw at the Wolverhampton branch was…
Shaw at the Wolverhampton branch was great! The service was awesome. No pushy sales! Purchased the car and drove away on the same day!
4 août 2026
Avis spontané
Réponse de Carsa - Wolverhampton
Dear Inder,
Thank you for sharing your positive experience. We're so pleased to hear that our team provided awesome service without any pushy sales tactics, and that you were able to drive away in your new car on the same day!
Best Regards,
The Carsa Team
Réponse de Carsa - Wolverhampton
Dear William,
We are so glad to hear that we were able to assist you thoroughly throughout your experience.
Best Regards,
The Carsa Team
We bought car from here
We bought car from here. We received great service, fantastic experience. Fully recommend this car company. Our sales person Tariq was very helpful and cooperative. Thanks.
3 août 2026
Avis spontané
Réponse de Carsa - Wolverhampton
Dear Yasir,
We're delighted to hear you received great service and had a fantastic experience with us. It's wonderful to know our salesperson was very helpful and cooperative. Thank you for your recommendation!
Best Regards,
The Carsa Team
Réponse de Carsa - Wolverhampton
Dear Galactic Gamer,
Thank you for taking the time to share your experience. We're delighted to hear you found our service friendly and helpful, and we appreciate your positive feedback.
Best Regards,
The Carsa Team
Carsa Wolves- Brilliant service all round
Brilliant service all round. Buying a private car for the first time in nearly 30 years was a joy. Karan Sahota was helpful, respectful, obliging, and knowledgeable throughout the process. I'm very happy with my new to me DS7. Cheers.
2 août 2026
Avis spontané
Réponse de Carsa - Wolverhampton
Dear Matt,
Thank you for taking the time to share your experience. We're delighted to hear that buying a car was a joy and that our team member was helpful, respectful, obliging, and knowledgeable throughout the process. We hope you enjoy your new car.
Best Regards,
The Carsa Team
Marius was very helpful
Marius was very helpful. The process was quick and efficiently dealt with. I travelled from a distance and was in a hurry to go back. The staff supported with this by speeding up the process. Thanks!
2 août 2026
Réponse de Carsa - Wolverhampton
Dear Sania,
Thank you for taking the time to share your experience. We're delighted to hear that our team was able to assist you efficiently and speed up the process, especially given your travel distance and time constraints. We appreciate your positive feedback.
Best Regards,
The Carsa Team
Excellent fuss free service with no…
Excellent fuss free service with no hard sale. Highly recommend. Thank you to Marius for all your help
2 août 2026
Réponse de Carsa - Wolverhampton
Dear Arwel,
Thank you for taking the time to share your experience. We're delighted to hear you found the service straightforward and pressure-free, and we appreciate your recommendation. It's great to know Marius was able to help.
Best Regards,
The Carsa Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.