Absolutely amazing service and what a fantastic little car!!! First time buying a car online but what a great experience kept up to date with the process throughout and delivered promptly to me in Sou... Voir plus
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I had a great experience buying my car with the help of Abdull. He was very friendly, helpful, and professional throughout the whole process. He made everything simple and straightforward, answered al... Voir plus
L'entreprise a répondu
Amazing staff, Amazing selection of cars. Very quick and speedy replies regarding finances of the vehicles, and arranging to look at them. Would highly recommend
We’ve just purchased our son’s first car from Carvender and was looked after by Qamer Arshed. What a fantastic experience! Really nice garage and very happy with the car, which was well priced and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Vendeur de voitures d'occasion
- aussi dans
- Concessionnaire automobile
- Prestataire de transport automobile privé
- Société de crédit et de prêt automobile
Écrit par l'entreprise
CarVender Ltd is a multi-award-winning independent used car dealership in the UK, proudly serving customers nationwide since 2018. Headquartered in London (Epping, Essex), CarVender has become a trusted name in the automotive sector, with over 2300 vehicles sold and an outstanding 98% customer satisfaction rate. With a strong digital presence, over 60% of our customers choose to buy online, enjoying the ease of a fully secure, end-to-end car buying experience—from vehicle reservation and finance application to part exchange and home delivery. The remaining 40% prefer visiting us in-store to browse and collect their vehicles in person. CarVender has earned close to 1,000 five-star reviews across platforms including AutoTrader, Trustpilot and Google, reflecting our dedication to quality, service, and customer care. Our Achievements Our commitment to excellence has been consistently recognised by the industry: AM Awards 2025 – UK Independent Dealer of the Year Motor Trader Independent Dealer Awards 2025 – UK Independent Community Dealer of the Year Award Motor Trader Independent Dealer Awards 2024 – UK Independent Dealer of the Year & Sales Manager of the Year Motor Trader Industry Awards 2023 – Winner, Customer Care Award CarDealer Used Car Awards 2022 – Highly Commended AutoTrader Highly Rated Awards – 2021, 2022, 2023 We continue to grow year-on-year, thanks to our loyal customers and the relentless efforts of our dedicated team. Why Choose CarVender? Free delivery within 50 miles of our dealership Nationwide delivery at only £1 per mile 14-day money-back guarantee on all online orders Free 90-day warranty for peace of mind Delivery within 3 days of order 149-point PDI safety checks, HPI clear, fresh MOT (if under 6 months), and complimentary service (if due) Mechanical inspection reports provided for all vehicles Whether you choose to buy online or in-store, CarVender makes your next car purchase simple, secure, and satisfaction guaranteed. Browse our website today to explore our latest stock, reserve your car for just £100, apply for finance, or arrange part exchange—all from the comfort of your home.
Coordonnées de contact
Theydon Business Park, Hobbs Cross Road, Theydon Garnon, Epping, Essex, CM16 7NY, Epping, Royaume-Uni
- 0800 999 1236
- sales@carvender.co.uk
- carvender.co.uk
Information importante
4,7
Excellent
410 avis
Aucun historique récent de demande d’avis
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A répondu à 50 % de ses avis négatifs
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Outstanding all round service
Good communication, professional friendly staff. Helped me with doing tax & helped with paperwork, due to health issues.
Fantastic service 👍
3 juillet 2026
Avis spontané
Réponse de carvender
Hi Trevor,
Thank you so much for your fantastic 5-star review! We’re really pleased to hear that you received outstanding service from the Carvender team.
We’re glad our team could make the process easier for you by helping with the tax and paperwork, and it’s wonderful to know that you found everyone friendly, professional and communicative. We always want our customers to feel supported and comfortable throughout the whole process.
Thank you for choosing Carvender and for taking the time to share your experience. Your kind words mean a lot to us. 👍🚗
Wishing you many happy and safe miles in your new car!
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Just bought my new car and I love it!!!
Just bought my new car and I love it!!!
The whole process was so easy and smooth from messaging carvender to arranging a visit/test drive to buying the vehicle!
I was in contact with Abdull throughout the process, they were amazing and so helpful!
Would really recommend Carvender and I would definitely use them again
5 juillet 2026
Avis spontané
Réponse de carvender
Hi Georgia,
Thank you so much for your fantastic 5-star review! We’re absolutely delighted to hear that you love your new car! 😊🚗
It’s great to know that the whole process, from your initial messages with Carvender through to arranging the viewing, test drive and completing the purchase, was smooth and straightforward.
We’ll be sure to pass your kind words on to Abdull — he’ll be really pleased to know that you found him so helpful throughout the process.
Thank you for choosing Carvender and for recommending us. We’re thrilled you’d use us again and wish you many happy miles in your new car! ⭐🚗
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Abdull was very helpful through the…
Abdull was very helpful through the whole process kept in touch until everything was done car was in good condition and delivered my car very early would always recommend carvender to everyone.
7 juillet 2026
Avis spontané
Réponse de carvender
Hi Heman,
Thank you so much for your fantastic 5-star review! We’re delighted to hear that Abdull was so helpful throughout the whole process and kept you updated every step of the way.
We’re pleased you were happy with the condition of the car and that we were able to get it delivered to you nice and early. Providing a smooth, reliable and hassle-free experience is exactly what we aim for at Carvender.
Thank you for choosing Carvender and for recommending us to others. We really appreciate your support and wish you many happy and safe miles in your new car! 🚗⭐
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Thank you Abdul and the Carvender team
Thank you Abdul and the Carvender team. I had a very good experience with carvender. They sold me a vauxhall zafira tourer in excellent condition, full service history, and were polite and courteous throughout the transaction. Special shout out to Abdul who let me take the car for an extensive test drive and also was a gentleman. I waited two months to write the review so it would be an accurate review. No trouble with the car at all, i took it for a service after purchase and no problems. One small criticism: it would be nice to have given me half a tank of petrol for the return journey, instead the tank was v low. Apart from that, excellent service and friendly too. I would not hesitate to recommend.
14 juin 2026
Avis spontané
Réponse de carvender
Hi Pascal,
Thank you so much for taking the time to leave such a detailed and thoughtful review. We’re delighted to hear that you had a very good experience with Abdul and the wider Carvender team, and that your Vauxhall Zafira Tourer has continued to perform well.
It means a lot that you waited two months before sharing your review so you could give an honest account of your experience. We’re especially pleased to hear that the car was in excellent condition, had a full service history, and that your own service after purchase found no issues.
We’ll certainly pass your kind words on to Abdul. We’re glad he was able to give you plenty of time for an extensive test drive and make you feel comfortable throughout the process.
We also appreciate your constructive feedback regarding the fuel level. We understand how useful it would have been to have had more fuel for the journey home, and we’ll take your comments on board.
Thank you again for choosing Carvender and for recommending us. We really appreciate your trust and hope you continue to enjoy your Zafira Tourer! 🚗⭐
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Qumer was really good with settling the…
Qumer was really good with settling the car, we went through the specs and financial side of the motor. Extremely pleasant and concise when examining the car, and informative with the documentation during handover.
The team seem to care a lot for their range of motor vehicles.
13 juin 2026
Avis spontané
Réponse de carvender
Hi Lee,
Thank you so much for your fantastic 5-star review! We’re really pleased to hear that you had such a positive experience with Qumer and the wider Carvender team.
It’s great to know that Qumer took the time to go through the car’s specifications, financial side and documentation clearly, while making the whole process pleasant and straightforward. We believe customers should feel fully informed and comfortable throughout their purchase, so your feedback means a lot to us.
We also really appreciate your comments about the care we put into our vehicles. Our team takes great pride in the cars we offer, so it’s wonderful to know that this came across during your experience.
Thank you again for choosing Carvender, and we wish you many happy miles in your new car! 🚗⭐
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Great experience with Carvender.
Saw a car of interest to me and arranged a visit quickly and efficiently. Met with Abdull who was very helpful, knew all the details about the car and just very pleasant to deal with.
Covered all the necessary and agreed the purchase there and then. Highly recommend.
5 mai 2026
Avis spontané
Réponse de carvender
Hi Chris,
Thank you so much for your fantastic 5-star review! We’re delighted to hear you had such a great experience with Carvender.
It’s wonderful to know that arranging your visit was quick and straightforward, and that Abdull was able to provide you with all the information you needed about the car. We’ll be sure to pass on your kind words to him.
We’re pleased everything was covered smoothly and that you felt confident going ahead with your purchase. Thank you for choosing Carvender and for taking the time to recommend us.
We hope you enjoy your new car and wish you many happy miles! 🚗⭐
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Purchased a Renault Clio for our son
Purchased a Renault Clio for our son, communication was easy viewed and delivered same day. I was a little dubious over other people's bad reviews but we have had a positive experience. There is a 14 day cooling off period and 3 months warranty hopefully won't need either.
Offers refreshments and a box of Ferrero Roche nice touch
22 juin 2026
Avis spontané
Réponse de carvender
Hi Clair,
Thank you for taking the time to share your experience and for giving Carvender the opportunity to earn your trust. We’re really pleased to hear that everything went smoothly with your Renault Clio purchase for your son.
We understand that reading mixed reviews can sometimes make buying a car feel uncertain, so it’s especially appreciated that you shared your positive experience. We’re glad the communication was easy, and that you were able to view and have the car delivered on the same day.
We hope your son enjoys the Clio and gets plenty of happy miles out of it! And we’re pleased you enjoyed the refreshments and Ferrero Rocher — it’s our little way of making the experience that bit more welcoming. 😊
Thank you again for choosing Carvender and for your recommendation. We really appreciate it!
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
GT86
I recently bought a Toyota GT86 (A childhood dream car of mine). From the first interaction with the Carvender team, Abdull specifically, I was hooked. Abdull ensured the buying and part exchange experience was very smooth and efficient. Part ex was very fair and the whole experience was surreal. If you need to buy a car, or even service a car, Carvender is the place to go 🙌
23 juin 2026
Avis spontané
Réponse de carvender
Hi Aky,
Thank you so much for your amazing 5-star review! 🙌 It’s fantastic to hear that you’ve finally been able to get behind the wheel of your Toyota GT86 — especially knowing it was a childhood dream car of yours. What a special purchase!
Abdull will be delighted to hear your kind words. We’re really pleased that he was able to make both the purchase and part-exchange process smooth, fair and efficient for you. We always aim to make the experience as straightforward and enjoyable as possible.
Hearing that the whole experience felt surreal makes this review even more special. Thank you for choosing Carvender and for recommending us for both buying and servicing your car.
We hope you enjoy every mile in the GT86 — and we look forward to seeing you again in the future! 🏎️🙌⭐
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Fantastic Service
Fantastic experience buying my Mitsubishi Outlander PHEV from Carvender.
The guys couldn't be more helpful and made the whole process very smooth.
It's not always easy when you buy a car online and a bit daunting when you hand over your money and hope you're not going to be ripped off. But, my car arrived on time as arranged and in the exact condition as described.
The guys at Carvender were friendly and most importantly, honest.
I would happily recommend them and use them again.
22 juin 2026
Avis spontané
Réponse de carvender
Hi Alex,
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you had such a positive experience buying your Mitsubishi Outlander PHEV from Carvender.
We completely understand that buying a car online can feel daunting, especially when you’re purchasing a vehicle without seeing it in person first. That’s why we pride ourselves on being honest, transparent and making sure every car is accurately described.
It’s great to hear that your car arrived on time and exactly as described, and that our team made the whole process smooth and stress-free. Your kind words about our honesty and helpfulness mean a lot to us.
Thank you again for choosing Carvender and for recommending us. We’d be delighted to help you again in the future. Enjoy your Outlander and happy motoring! 🚗⭐
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Dreadful after sales service
As with a review further down in April, my experience with the after sales is terrible. I purchased a car for £9800 25th April. It came with service history and 2 inspection reports from December 25 and February 26. Whilst test driving the air con wasn’t working. I pointed this out and they said it needed gas, which they did.
They refused to accept a lower offer because they said their cars have been fully checked and leave in perfect condition.
By 28th May the cars aircon had stopped working completely. I emailed and they said to go to a local garage for a report and quote. Whilst waiting for this appointment the car started making a knocking noise and the brakes started grinding. Then an oil light came on. The garage have found issues with the car. The brake discs and engine mount have corroded. The reverse light wiring is mangled.
I’ve been quoted £1091 for the air con and light work. A further £500-£800 for the brakes and engine mount.
You cannot complain to the after sales on the phone. Only by email - huge red flag. To date I’m getting nowhere with them covering the cost of the repair.
Legally if things brake within 6 months they have an obligation to repair them. The law assumes the faults are pre-existing. Clearly they hadn’t checked the air con compressor and brake discs and engine mounts don’t corrode in 5 weeks. I’d had the car 5 weeks when I first contracted them about faults.
I received an email yesterday telling me to take the car back to my garage again for a report (I’ve already done this) and to ask them to clarify why they think the faults are pre-existing. I have refused to do this - as legally the onus is on them to prove the faults could not have been pre-existing. They have said they’ll inspect my car but cannot tell me how long they’ll have it and have refused to provide a temporary replacement car, courtesy car, or cover the cost of a hire car. Every suggestion they’ve made involves me paying additional costs on top of the £9,800 I paid outright for a car they claimed to be perfect.
I was hoping to resolve this amicably with them and they’d provide an apology and cover the repairs, but clearly not. I now have my car booked in for the work in 2 weeks time. I cannot drive it currently due to the issues it has. And I cannot wait days on end to receive emails from them without resolution. I will pay for the work myself, the work will be filmed, they will ensure the parts they remove are kept and photographed, then pursue this through the small claims court. I will also be reporting this to the Motor Ombudsman and AutoTrader.
Your legal rights when buying a car that has faults within the first 6 months are good. And having taken advice I’ll eventually get my money back. It’s just unbelievable to me people could sit and allow you to transfer almost £10,000 on a car they know has faults, claiming it’s in good condition.
Edit: I’ve had no reply to my emails from Carvender since the day of this review - asking me to take it down. They referred my situation to an online legal team who have not responded to emails for 2 weeks. I’ve now had to pay for repairs myself as I could not continue with an unsafe car. Luckily my garage photographed all the faults for me, but despite sending all this to Carvender, they’ve ignored all communication and the opportunity to resolve this amicably. Be aware the warranty only overs engine or gear box failure - nothing else so offers no protection at all for any other undisclosed issues.
19 juin 2026
Avis spontané
Highly recommend …
Qumer and his colleague were very professional. They were able to answer any questions I had and I felt supported whilst buying my lovely car! If you are looking to buy a new car, then I can highly recommend you buying it from Carvender!
18 juin 2026
Avis spontané
Réponse de carvender
Hi Donna,
Thank you so much for your wonderful 5-star review and for recommending Carvender Ltd! We’re delighted to hear that Qumer and his colleague were able to provide you with professional, helpful service and make you feel supported throughout your car-buying experience.
It’s fantastic to know you’re happy with your lovely new car! We truly appreciate you choosing Carvender and taking the time to share your experience.
Wishing you many happy and safe miles in your new car! 🚗⭐
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Abdull was amazing
Abdull was amazing, he helped me every step of the way with my car purchase and was very responsive on messages to arrange viewings.
I am so happy with my purchase I would recommend to anyone, thanks again!
12 juin 2026
Avis spontané
Réponse de carvender
Hi Alexis,
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you had such a positive experience purchasing your car from Carvender Ltd. Abdul will be especially pleased to hear your kind words.
We’re glad we could make the process smooth and straightforward for you, from arranging viewings to helping you every step of the way. Your recommendation means a lot to the whole team.
Thank you again for choosing Carvender Ltd, and we hope you enjoy your new car! 🚗⭐
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Fantastic customer service
Fantastic customer service. I couldn’t be happier with my experience. Buying a car from Carvender was the quickest, easiest process imaginable. From start to finish it really was the best. I highly recommend!
29 mai 2026
Avis spontané
Réponse de carvender
Dear Valued Customer,
Thank you so much for your amazing review!
We’re thrilled to hear that you had such a fantastic experience with CarVender. Making the car-buying process quick, easy, and stress-free is exactly what we aim for, so it’s wonderful to know we delivered that for you from start to finish.
Your recommendation truly means a lot to us, and we’re grateful for your kind words about our customer service. The whole team works hard to provide the best possible experience for every customer.
Thank you for choosing CarVender Ltd. We wish you many happy miles in your new car and look forward to helping you again in the future!
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Absolutely great customer experience
Quick and cheap delivery for long distance done quickly and car is amazing
1 juin 2026
Avis spontané
Réponse de carvender
Hi Sohail,
Thank you for your fantastic 5-star review!
We're delighted to hear that you had a great customer experience with us. It's wonderful to know that the long-distance delivery was quick, affordable, and hassle-free, and that you're so pleased with your new car.
Our goal is to make buying a car as simple and convenient as possible, no matter where our customers are located, so your feedback means a lot to the entire team.
Thank you for choosing CarVender Ltd. We wish you many happy and enjoyable miles in your new car and look forward to helping you again in the future.
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
I had a positive experience purchasing…
I had a positive experience purchasing my car. Qumer was quick to respond throughout the process, polite, helpful, and easy to communicate with. He answered my questions promptly and made the overall experience straightforward and stress-free.
The vehicle was presented as described, and the transaction went smoothly. I appreciate the professional and friendly service provided.
Thank you, Qumer, and all the best for the future.
18 mai 2026
Avis spontané
Réponse de carvender
Hi Taylan,
Thank you for your wonderful review!
We're delighted to hear that you had a positive experience purchasing your car with us. It's great to know that Qumer was responsive, helpful, and easy to communicate with throughout the process, making everything straightforward and stress-free.
We take great pride in presenting our vehicles accurately and providing a professional yet friendly service, so we're pleased that your experience reflected these values.
Thank you for your kind words and for choosing CarVender Ltd. We will be sure to pass your feedback on to Qumer, who will be delighted to hear it. We wish you many happy miles in your new car and all the very best for the future as well.
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Quick and easy service
Quick and easy service! Clean and big site, easy location. Happy with purchase, highly recommend!
23 mai 2026
Avis spontané
Réponse de carvender
Hi Rimvydas,
Thank you for your fantastic review!
We're delighted to hear that you found the process quick and easy and that you were pleased with both our site and your purchase. We work hard to provide a welcoming environment and a hassle-free buying experience, so it's great to know we delivered on that for you.
Thank you for your recommendation and for choosing CarVender Ltd. We wish you many happy miles in your new car and look forward to seeing you again in the future!
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Verry nice and polite quick process…
Verry nice and polite quick process Abdull wass verry profesional
23 mai 2026
Avis spontané
Réponse de carvender
Hi Razvan,
Thank you for your 5-star review!
We’re delighted to hear that you found the process quick, easy, and professional. Providing friendly, efficient service is something we take great pride in, so it’s wonderful to know that Abdull looked after you so well.
We’ll be sure to pass on your kind words to him. Thank you for choosing CarVender Ltd, and we hope you enjoy your new car for many years to come.
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Brilliant service from start to finish
Brilliant service from start to finish, Abdull was so helpful and answered all my queries day and night! It was all really straightforward and they delivered my new car to my door. I absolutely love my new car it’s exactly as described and I couldn’t be happier with the service by Abdull & his company
29 mai 2026
Avis spontané
Réponse de carvender
Hi Victoria,
Thank you so much for your wonderful review!
We’re absolutely delighted to hear that you had a brilliant experience from start to finish. Providing clear communication, honest advice, and making the buying process as straightforward as possible is exactly what we strive for.
Abdull will be especially pleased to hear your kind words. He takes great pride in looking after his customers and ensuring all questions are answered promptly, so it’s fantastic to know he helped make your car-buying journey smooth and enjoyable.
We’re also thrilled that you love your new car and that it met your expectations exactly as described. Thank you for placing your trust in CarVender Ltd and for choosing us to deliver your vehicle right to your door.
We wish you many happy and safe miles ahead and look forward to assisting you again in the future.
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Great service
Great service. Abdull arranged viewing at convenient time and guided me through the process. Car prepared and washed for viewing. They also have a huge selection on site where you’re taken through all the documentation by the helpful staff. The transaction itself was smooth and fast, with very fast delivery to our door. Very pleased
17 mai 2026
Avis spontané
Réponse de carvender
Hi George,
Thank you so much for your fantastic review!
We’re delighted to hear that you had a great experience with Abdull and the team. Making the process smooth, convenient, and stress-free for our customers is always our priority, so it’s wonderful to know everything from the viewing to the delivery went seamlessly for you.
We’re also pleased that you appreciated the preparation of the vehicle and the support provided throughout the documentation and purchase process. Abdull and the whole team work hard to make every customer feel confident and well looked after.
Thank you once again for choosing CarVender Ltd. We hope you enjoy your new car, and we look forward to helping you again in the future!
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Great experience with Abdul when buying…
Great experience with Abdul when buying my new car. Really helpful, informative & accommodating.
All the team were really friendly & happy to help!
Thank you for the chocolates to Abdul 😊
21 mai 2026
Avis spontané
Réponse de carvender
Hi Amy,
Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience purchasing your new car with Abdul and the team. Providing helpful, informative, and accommodating service is exactly what we strive for, so it’s wonderful to know you felt well looked after throughout the process.
Abdul will be especially pleased to hear your kind words — and we’re glad you enjoyed the chocolates too! 😊
Thank you once again for choosing CarVender Ltd. We hope you enjoy every moment with your new car, and we look forward to welcoming you again in the future.
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
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