Casa Argentina Limited Avis 

883
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service, including next delivery which was an absolute winner. Products fantastic! it has been my first time ordering with Casa Argentina, but the entire process was super easy. Also the fac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had been looking to purchase a Somerset Argentinian bbq grill and found a local company who specialises in Argentinian food, wine, meat and the bbq I wanted.I was extremely impressed with the serv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to order and book the date for delivery. Helpful on the phone with enquiries. Empanadas were very tasty but I was surprised at small size. Would be useful to know size before ordering as definite... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Order was dispatched on time and it was a seamless process for delivery. Empanadas arrived frozen which is an achievement in this heatwave. Empanadas are very tasty. My only comment would be that... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Traiteur

À propos de Casa Argentina Limited

Écrit par l'entreprise

The UK’s Most Trusted Argentinian Food & Wine Specialist Since 2014

Casa Argentina is the UK’s leading importer, distributor and promoter of authentic food and wine from Argentina.

Since 2014, we’ve been committed to delivering premium quality, full traceability, and outstanding customer care. From Dulce de Leche, Empanadas Discs, and Chorizos Criollos to Yerba Mate and Malbec Wines, every product we supply represents the true taste of Argentina, trusted by households, chefs, and retailers across the UK.

Multiple award-winning company, including the National Best Customer Service Award 2025 and several Great Taste Awards, Casa Argentina stands for integrity, reliability and excellence in everything we do. Each order is prepared with care in our London warehouse, offering next-day delivery nationwide and a 100% money-back guarantee.

Our mission is simple: to become the first choice for people seeking high-quality Argentine products, recognised for the ethics of our business practices and the excellence of our service.

Visit www.casaargentina.com →

100% Money back Guarantee

We remove the risk from our customers by offering a 100% money back guarantee.

How does the 100% Money Back Guarantee work at Casa Argentina? At Casa Argentina, we are committed to providing our customers with the best quality products. To ensure your satisfaction, we offer a 100% Money-Back Guarantee on our products and services, subject to the following terms and conditions: 1. Eligibility Period for the 100% Money-Back Guarantee Customers can request a full refund within 7 days of the product's delivery. After this period, the 100% Money-Back Guarantee will no longer be available. This policy applies to all products, including our perishable goods such as chilled and frozen food items. 2. Condition of Returned Products To be eligible for a refund, products must be returned in their original condition and packaging. Items that have been opened, used, or partially consumed will not qualify for a refund. For chilled or frozen products, these items must be returned in a thermal box within 24 hoursof initiating the return request. The product must be stored at the correct temperature before dispatch to ensure its quality. Failure to meet this condition will void eligibility for a refund. 3. Proof of Purchase Requirement To process a refund, customers must provide a valid proof of purchase, such as the original receipt or order confirmation email. This helps us validate the purchase and initiate the refund process smoothly. 4. Return Shipping Costs Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe and timely return of the product. Casa Argentina is not liable for items lost in return transit. 5. Inspection and Refund Approval Process Once we receive the returned item, our team will inspect it to ensure it meets our return criteria. If approved, we will process the refund within 7 working days. The refund will be credited to the original payment method used at the time of purchase. 6. Exclusions from the 100% Money-Back Guarantee The 100% Money-Back Guarantee does not apply to: Products damaged due to improper handling, storage, or use by the customer. Products returned after the 7-dayeligibility period. Items purchased during sales or promotions. 7. How to Request a Refund To request a refund, customers must contact our Casa Argentina customer service team within the 7-day period. We will assist you through the return process and provide the necessary instructions. 8. Policy Changes Casa Argentina reserves the right to modify or terminate the 100% Money-Back Guarantee at any time without prior notice. Any changes will not affect refund claims made before the date of modification or termination. Contact Us For any queries or to request a refund, contact our Casa Argentina customer support at info@casaargentina.com. We are always here to help ensure you have a great shopping experience with us.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

883 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(883)

420 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great Place 👍

20 mars 2026
Avis spontané
Logo de Casa Argentina Limited

Réponse de Casa Argentina Limited

Hi Marcelo, Thank you so much for your ⭐️⭐️⭐️⭐️⭐️

Short and simple, but it means a lot to us 🙌

We really appreciate your support and we are so glad you think Casa Argentina is a great place 🇦🇷😊

Hope to see you again soon!

Warm regards, Max and Team

Noté 5 sur 5 étoiles

Great service

Great service. Decent amount of brands and choices to decide from. Super efficient delivery and even better packaging. Truly recommend!

12 mars 2026
Avis spontané
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Réponse de Casa Argentina Limited

Hola Cintia,

Thank you so much for taking the time to leave this lovely review.

It really means a lot to us to know that you were happy not only with the service, but also with the range of brands, the delivery, and the packaging.

We put a lot of care into every order, so reading a message like this genuinely makes our day.

Thank you again for your trust and recommendation, we truly appreciate it.

Warm regards,

Max and the Team at Casa Argentina

Noté 5 sur 5 étoiles

Excellent service and fast delivery…

Excellent service and fast delivery will recommend.

17 mars 2026
Avis spontané
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Réponse de Casa Argentina Limited

Hola Les,

Wow… thank you so much for taking your valuable time to leave this lovely review, it truly means a lot to all of us here 🙏

As always, you guys are the most important part of our business, without you, I wouldn’t be here replying to you 🙂 so please never underestimate the power you have as customers.

We really appreciate your support, and we’re very grateful to have you with us ❤️

Thank you again, Max and the Casa Argentina Team

Noté 5 sur 5 étoiles

Just the true.

We all know it's not easy being away from home, and often having our familiar flavors close by makes us a little happier. Excellent service, excellent products, excellent customer service, always focused on customer satisfaction. Highly recommended.

18 mars 2026
Avis spontané
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Réponse de Casa Argentina Limited

Hola Pablo, Thank you so much for your words, I truly appreciate you taking the time to share this 🙏

And thank you as well for your understanding with the Yerba Mate Canarias. Situations like that are never ideal, but for us, what really matters is how we respond and make it right.

I’m very glad to hear you enjoyed the Playadito Despalada 🧉we are very proud to be direct Importers of this premium brand.

As you said, being away from home is not always easy, and if we can bring even a small piece of lo nuestro a bit closer, then we know we are doing something right.

Thank you again for your trust and recommendation, it means a lot to all of us here. Un abrazo grande,

Max and team from Casa Argentina

Noté 5 sur 5 étoiles

Dulce de Leche

Compre Dulce de Leche pastelero, sin duda el mejor precio en UK y delivery super rapido

3 mars 2026
Avis spontané
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Réponse de Casa Argentina Limited

Hola Mauro, Thank you so much for your review, We really appreciate you taking the time to share it 🙏

Great to hear the Dulce de Leche Pastelero hit the mark 🥄 We work very hard to offer the best possible value here in the UK, without compromising on quality, so your words mean a lot.

And I’m glad the delivery was spot on too, although we rely on third parties to deliver your goods, that’s a big part of the experience for us.

Thanks again for your trust, and we hope to see you again very soon 🇦🇷

All the best, The team at Casa Argentina

Noté 5 sur 5 étoiles

Lovely family weekend enjoying the…

Lovely family weekend enjoying the empanadas, dulce de leche and yerba from Casa Argentina, all are great as usual. Impeccable service, reliable, easy to order and delivery at your convenience.

12 mars 2026
Avis spontané
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Réponse de Casa Argentina Limited

Hi Dina, What a lovely review to read ❤️ Thank you so much for taking the time to share this.

It really means a lot to know that Casa Argentina was part of your family weekend, and that you enjoyed the empanadas, dulce de leche and yerba mate, all as usual. 🥟 🧉 🍮

We also truly appreciate your kind words about our service. Hearing that you find us reliable, easy to order from, and convenient for delivery is exactly what we strive for.

Thank you again for your continued support, and we hope to see you again soon.

Warm regards, Max & Casa Argentina Team

Noté 5 sur 5 étoiles

Amazing place great customer service…

Amazing place great customer service will definitely use again.

14 mars 2026
Avis spontané
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Réponse de Casa Argentina Limited

Hi Sofia, ❤️ Thank you so much for your lovely 5-star review. We really appreciate your kind words about our customer service, it truly means a lot to us.

We’re delighted to hear you had a great experience with us, and we’ll be very happy to welcome you back again soon.

Thanks again for your support, Max & Casa Argentina Team ❤️

Noté 5 sur 5 étoiles

Excellent products and service

Casa Argentina has excellent products (as an Argentinian, it is so special to have them in the UK), and they have an excellent next day service. I've had 100% excellent experience both with products I buy and their service. ¡Gracias por traernos un poco de lo nuestro a los que estamos lejos! María

11 mars 2026
Avis spontané
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Réponse de Casa Argentina Limited

Hi María,

✨ Thank you so much for your kind words, they truly mean a lot to all of us here.

Reading your message made me smile. One of the reasons we started Casa Argentina was exactly for moments like this, when someone from home can open a box and feel a small connection to the flavours and memories we grew up with.

Being far from Argentina is not always easy, and if through our products we can bring back even a little piece of lo nuestro, then we know we are doing something meaningful.

On behalf of the whole team here at Casa Argentina, thank you for your trust and for taking the time to share your experience. We really appreciate it.

Un abrazo grande, 😊
Max

Noté 5 sur 5 étoiles

Very nice service and fast response to…

Very nice service and fast response to us.

10 mars 2026
Avis spontané
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Réponse de Casa Argentina Limited

Hi Miguel,

Thank you very much for taking the time to leave us a review, we really appreciate it.

Providing a fast response and looking after our customers properly is something we take very seriously here at Casa Argentina, so it’s great to know that was your experience with us.

Thanks again for your support and for choosing Casa Argentina.

All the very best,
Federico.

Noté 5 sur 5 étoiles

So easy to place an order and to select…

So easy to place an order and to select products - great descriptions and reviews and photos too! Ordered as a gift and it was very well received and was delivered absolutely spot on time too!

6 mars 2026
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Réponse de Casa Argentina Limited

Hola Georgie,

Thank you so much for your review.

We're glad that you found the website easy to use, well-informed, and with great supporting imagery! Amazing to hear that it was delivered on time and you received it well. It makes our day :)

Warm regards,
Casa Argentina Team

Noté 5 sur 5 étoiles

Great service

Great service. Great steaks, delicious.

6 mars 2026
Avis spontané
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Réponse de Casa Argentina Limited

Hola Stephen,

Thank you for your lovely feedback! We’re delighted to hear you enjoyed the steaks and the service. Knowing they were delicious makes us very happy.

Warm regards,
Casa Argentina Team

Noté 5 sur 5 étoiles

Great service very quick delivery and…

Great service very quick delivery and quality product

6 mars 2026
Avis spontané
Logo de Casa Argentina Limited

Réponse de Casa Argentina Limited

Hola David,

Thank you for your kind words! We’re delighted to hear you were happy with the service, the quick delivery, and the quality of the product.

Un abrazo,
Casa Argentina Team

Noté 5 sur 5 étoiles

Great products

Great products, great delivery. I am not homesick anymore knowing I have empanadas and alfajores locally! Thank you

2 mars 2026
Avis spontané
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Réponse de Casa Argentina Limited

Hola Laura,

Thank you so much for your lovely message! It makes us very happy to know that having empanadas and alfajores nearby helps keep the homesickness away. Bringing a little taste of home to our customers is exactly why we do what we do.

We’re delighted you enjoyed the products and the delivery experience.

Un abrazo,
Casa Argentina Team

Noté 5 sur 5 étoiles

Good website and excellent food

Good website, clear info esp fresh/frozen
Food arrived promptly on a Saturday at no extra cost me thinks

Most importantly, quality of food was great
- Argentinian style sausages and morcillas, great taste and texture; and I’ve tried myriad options over the years
- fresh mollejas (sweetbreads) from Argentine veal, tasty and great
- beef empanadas great taste,
Juicy, albeit on the smaller side

Will definitely re-order for our next asado!

28 février 2026
Avis spontané
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Réponse de Casa Argentina Limited

Hola Cristian,

Thank you so much for such a detailed and thoughtful review. We’re delighted to hear you found the website clear, especially around fresh and frozen information, and that your order arrived promptly on Saturday.

It’s fantastic to know the Argentine-style sausages and morcillas impressed you, especially after trying so many over the years — that’s a real compliment. We’re also so pleased you enjoyed the fresh mollejas and the beef empanadas. We appreciate the note on the size too, and we’re glad the flavour and juiciness hit the mark.

We look forward to supplying your next asado!!

Un abrazo,
Casa Argentina Team

Noté 5 sur 5 étoiles

The quality of the product was great…

The quality of the product was great and it was delivered when i requested - lots of communication along the way to confirm time of arrival. Would highly recommend and order again!

28 février 2026
Avis spontané
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Réponse de Casa Argentina Limited

Hola Rebecca,

Thank you so much for your kind words! We’re delighted to hear that the product quality met your expectations, the delivery arrived when requested, and that our communication helped along the way.

Your recommendation truly means a lot to us, and we look forward to serving you again!

Un abrazo,
Casa Argentina Team

Noté 5 sur 5 étoiles

Easy to use

Easy to use, excellent service

26 février 2026
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Réponse de Casa Argentina Limited

Hola Vivian,

Thank you for your lovely feedback! We’re so pleased to hear you found everything easy to use and that the service was excellent — that’s exactly what we aim for.

Gracias,
Casa Argentina Team

Noté 5 sur 5 étoiles

Fantastic all round

Perfect speedy service at a great price

26 février 2026
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Réponse de Casa Argentina Limited

Hola Ben,

Thank you so much for your wonderful feedback! We’re delighted to hear everything was fantastic all round and that you were happy with the speedy service and great value.

We truly appreciate your support.

All the best,
Casa Argentina Team

Noté 5 sur 5 étoiles

Increíbles

Increíbles! Como buena argentina, encontré esta página para hacer un presente a mis suegros, lo cual me hacía mucha ilusión que les llegara a su casa a forma de sorpresa. La entrega fue veloz y gran variedad de productos. A ellos le encantaron los productos y a mi el servicio; repetiré - Gracias!

26 janvier 2026
Avis spontané
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Réponse de Casa Argentina Limited

Hola Fatima,

¡Qué mensaje tan bonito, muchísimas gracias! Nos hace muchísima ilusión saber que encontraste nuestra página para hacer un regalo sorpresa a tus suegros — y más aún que todo haya salido perfecto.

Nos alegra saber que la entrega fue veloz, que disfrutaron la variedad de productos y que tanto a ellos como a ti os encantó la experiencia. Para nosotros es un orgullo poder ayudar a llevar un pedacito de Argentina a cada hogar.

¡Gracias por confiar en nosotros! Te esperamos de nuevo muy pronto.

Un abrazo,
Casa Argentina Team

Noté 5 sur 5 étoiles

My first ordered arrived yesterday

My first ordered arrived yesterday. I am very happy with the products and the speed in which they sent the order. All very well packed. 😊

26 février 2026
Avis spontané
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Réponse de Casa Argentina Limited

Hola Andrea,

We’re so happy to hear that your first order arrived quickly and that you’re pleased with the products and packaging 😊. Thank you for choosing Casa Argentina — we hope this is the first of many orders with us!

Warm regards,
Casa Argentina Team

Noté 5 sur 5 étoiles

Chocolinas for a cake

Ordered some Chocolinas to make a cake. Arrived on time, and safely. Recommend.

19 février 2026
Avis spontané
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Réponse de Casa Argentina Limited

Hola Lena....

Ahhh Chocolinas for a cake… now you’re speaking my language

Thank you so much for taking the time to write this.

There’s something special about ordering Chocolinas with a plan in mind. That moment when you open the pack and you already know what you’re about to create. It’s never just a biscuit, it’s a memory waiting to happen.

I’m really glad everything arrived on time and safely. Federico and Francisco will be happy to hear that one, they treat every box like it’s going to their own home.

And honestly, thank you for the recommendation. It might look like a small sentence, but for a small business like ours, it means a lot.

Now the important question… did the cake survive the first slice? 😄

Un abrazo,
Max

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