Excellent service, including next delivery which was an absolute winner. Products fantastic! it has been my first time ordering with Casa Argentina, but the entire process was super easy. Also the fac... Voir plus
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I had been looking to purchase a Somerset Argentinian bbq grill and found a local company who specialises in Argentinian food, wine, meat and the bbq I wanted.I was extremely impressed with the serv... Voir plus
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Easy to order and book the date for delivery. Helpful on the phone with enquiries. Empanadas were very tasty but I was surprised at small size. Would be useful to know size before ordering as definite... Voir plus
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Order was dispatched on time and it was a seamless process for delivery. Empanadas arrived frozen which is an achievement in this heatwave. Empanadas are very tasty. My only comment would be that... Voir plus
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À propos de l'entreprise
À propos de Casa Argentina Limited
Écrit par l'entreprise
The UK’s Most Trusted Argentinian Food & Wine Specialist Since 2014
Casa Argentina is the UK’s leading importer, distributor and promoter of authentic food and wine from Argentina.
Since 2014, we’ve been committed to delivering premium quality, full traceability, and outstanding customer care. From Dulce de Leche, Empanadas Discs, and Chorizos Criollos to Yerba Mate and Malbec Wines, every product we supply represents the true taste of Argentina, trusted by households, chefs, and retailers across the UK.
Multiple award-winning company, including the National Best Customer Service Award 2025 and several Great Taste Awards, Casa Argentina stands for integrity, reliability and excellence in everything we do. Each order is prepared with care in our London warehouse, offering next-day delivery nationwide and a 100% money-back guarantee.
Our mission is simple: to become the first choice for people seeking high-quality Argentine products, recognised for the ethics of our business practices and the excellence of our service.
100% Money back Guarantee
We remove the risk from our customers by offering a 100% money back guarantee.
How does the 100% Money Back Guarantee work at Casa Argentina?
At Casa Argentina, we are committed to providing our customers with the best quality products. To ensure your satisfaction, we offer a 100% Money-Back Guarantee on our products and services, subject to the following terms and conditions:
1. Eligibility Period for the 100% Money-Back Guarantee
Customers can request a full refund within 7 days of the product's delivery. After this period, the 100% Money-Back Guarantee will no longer be available. This policy applies to all products, including our perishable goods such as chilled and frozen food items.
2. Condition of Returned Products
To be eligible for a refund, products must be returned in their original condition and packaging. Items that have been opened, used, or partially consumed will not qualify for a refund.
For chilled or frozen products, these items must be returned in a thermal box within 24 hoursof initiating the return request. The product must be stored at the correct temperature before dispatch to ensure its quality. Failure to meet this condition will void eligibility for a refund.
3. Proof of Purchase Requirement
To process a refund, customers must provide a valid proof of purchase, such as the original receipt or order confirmation email. This helps us validate the purchase and initiate the refund process smoothly.
4. Return Shipping Costs
Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe and timely return of the product. Casa Argentina is not liable for items lost in return transit.
5. Inspection and Refund Approval Process
Once we receive the returned item, our team will inspect it to ensure it meets our return criteria. If approved, we will process the refund within 7 working days. The refund will be credited to the original payment method used at the time of purchase.
6. Exclusions from the 100% Money-Back Guarantee
The 100% Money-Back Guarantee does not apply to:
Products damaged due to improper handling, storage, or use by the customer.
Products returned after the 7-dayeligibility period.
Items purchased during sales or promotions.
7. How to Request a Refund
To request a refund, customers must contact our Casa Argentina customer service team within the 7-day period. We will assist you through the return process and provide the necessary instructions.
8. Policy Changes
Casa Argentina reserves the right to modify or terminate the 100% Money-Back Guarantee at any time without prior notice. Any changes will not affect refund claims made before the date of modification or termination.
Contact Us
For any queries or to request a refund, contact our Casa Argentina customer support at info@casaargentina.com. We are always here to help ensure you have a great shopping experience with us.
Coordonnées de contact
Unit 3, 77 Sumner Road, CR0 3LN, London, Royaume-Uni
- 02085401222
- info@casaargentina.com
- casaargentina.com
4,9
Excellent
883 avis
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As good as promised
9 février 2026
Réponse de Casa Argentina Limited
Hola Lawford and Heidi 🙂
Thank you so much for taking the time to leave such a lovely review. It truly means a lot.
We really hope you enjoyed the Chicken and Beef Empanadas, they are such a beloved staple back home in Argentina, and always bring a little taste of home to the table.
As a small fun fact, the Beef Empanadas you tried went on to win a Great Taste Award in 2025, the first empanadas in the UK ever to receive this recognition, which made us incredibly proud.
We hope to see you again very soon.
Warm regards, Max and the Casa Argentina Team
Excellent meat
Excellent meat, sent well packed and fresh with priority delivery.
Tastes like restaurant grade meat, nothing like even the best supermarkets. Worth every penny.
6 février 2026
Avis spontané
Réponse de Casa Argentina Limited
Hola.
Ahhh this one puts a big smile on my face 🙂
Thank you so much for taking the time to share this. It really means a lot to us, because behind the scenes there is a lot of care, obsession, and early mornings to make sure the meat arrives exactly as you described, fresh, perfectly packed, and ready to enjoy.
Hearing you say it tastes like restaurant-grade meat is honestly the best compliment we could receive. That’s exactly the standard we work towards every single day. And you’re absolutely right… once you taste properly sourced Argentine beef, it’s very hard to go back 🙂
Thank you again for your trust and support. It truly does not go unnoticed.
Max & the Team at Casa Argentina...
My dulce de leche arrived on the…
My dulce de leche arrived on the requested date & well wrapped up (very important as they were glass jars). Thank you!!!.
13 février 2026
Avis spontané
Réponse de Casa Argentina Limited
Hola Leonor! Thank you for taking the time to leave us a wonderful 5 star review! We are glad that the Dulce de Leche arrived on time and as it should :)
Lets Celebrate Pancake's Day the South American Way...
https://casaargentina.com/blogs/news/pancake-day
Un abrazo and we hope to see you soon
Casa Argentina Team
Great prod selection and customer service
The team at Casa Argentina is great, always ready to answer questions and making sure your order is delivered promptly.
The selection of products is fantastic and it truly takes you back to being in Argentina.
6 février 2026
Avis spontané
Réponse de Casa Argentina Limited
Hola Paula,
Thank you so much for your kind words. We’re delighted to hear that our team has been helpful and that your orders arrive promptly. It’s also wonderful to know that our product selection brings back memories of Argentina — that’s exactly what we aim to do.
We truly appreciate your support and recommendation.
Un abrazo,
Casa Argentina Team
Customer service out of this world.
I ordered Dulce de Lethe for a friend’s birthday and was given a delivery slot. Max phoned me to say that the courier had missed the pick up and the parcel would be delivered the following day. He was most apologetic. I couldn’t believe that a company would take the time and trouble to personally inform a customer of late delivery. Wonderful customer service!
21 janvier 2026
Avis spontané
Réponse de Casa Argentina Limited
Hi Barbara,
Thank you so much for your lovely review, it truly means a lot to all of us here.
We especially appreciate you taking the time to share your experience despite the courier delay. Your understanding and kindness really don’t go unnoticed.
We’re very grateful for your support, and we look forward to serving you again soon.
Warm regards, Max & the Casa Argentina Team 🙂
Réponse de Casa Argentina Limited
Hola Natalia,
Thank you for your kind words! We’re delighted to hear that delivery is always quick and that you’re enjoying our amazing products. Your support truly means a lot to us.
Un abrazo,
Casa Argentina Team
Always a pleasure ordering from Casa…
Always a pleasure ordering from Casa Argentina as the order is processed very promptly and because they are using DPD courier service the delivery is spot on giving a hour delivery on day of choice.
9 février 2026
Réponse de Casa Argentina Limited
Hola Warren!
Thank you so much for your kind words, it really means a lot to us.
We work very hard behind the scenes to make sure orders are processed quickly, so knowing you notice that makes us very happy. And yes, DPD have been great for us and for our customers, that one hour delivery window makes such a difference.
Thank you again for your trust and for choosing Casa Argentina. It is always a pleasure serving you. 💚
As experiences go, excellent!!!
I ordered Quince paste, empanadas and the one steak that was left in the sale.
Everything arrived promptly and the packaging has been modified to a more ecological one than previously used.
We had the steak - it was divine!!!
I gave a half dozen empanadas to a friend who adores them. He has already eaten them and loved them.
Great experience.
29 janvier 2026
Avis spontané
Réponse de Casa Argentina Limited
Wow… Ana!!!
Thank you so much for taking the time to write this.
Reading reviews like yours honestly makes our day.
I love that you noticed the new packaging. We have been working quietly in the background to make it more ecological, so it means a lot that you spotted the change.
And that steak… I am so happy it was divine. There is nothing better than hearing that it was enjoyed properly. And sharing the empanadas with a friend who loves them too, that is exactly what food should do, bring people together.
Thank you again for your trust and your kindness.
We are truly grateful to have customers like you. All the best from all at Casa Argentina💚
Great offering, excellent service
Ordering the delivery was a smooth and efficient process. Good selection of authentic products. Food arrived on time and in perfect conditions. Very happy with this service
9 février 2026
Réponse de Casa Argentina Limited
Hola Delfi!
Thank you so much for this lovely review.
We are really pleased to hear that ordering was smooth and easy, that is exactly how it should feel.
It also means a lot that you appreciate the selection of authentic products. We put a lot of care into choosing what we stock, so knowing you value that makes us very proud.
And of course, food arriving on time and in perfect condition is non negotiable for us.
We hope to see you soon. Federico and the Casa Argentina Team :)
Amazing meat
Amazing meat! Amazing products! Quick delivery! Can’t recommend enough! I’m very particular with meat! Their meat tick all the boxes!
7 février 2026
Réponse de Casa Argentina Limited
Hola Gabriella! 😊
Thank you so much for taking the time to leave such a lovely review. As we’re neighbours 🙂, I had the pleasure of personally delivering your parcel last Saturday.
We truly appreciate your feedback and, above all, your trust in us with your meat. It really means a lot. Hope to see you again very soon.
PS: There was a little gift in your order… did you manage to spot it? 😉
Max & the Casa Argentina Team
Helpful....keep it up
5 février 2026
Réponse de Casa Argentina Limited
Hola Neil,
Thank you very much for the 5-star review and for your continued support. It’s always a pleasure speaking to you every week and helping with your orders. Your loyalty and encouragement truly mean a lot to us, and feedback like this really motivates the whole team to keep doing what we do.
We genuinely appreciate you being such a valued part of the Casa Argentina family.
Un abrazo,
Federico & Casa Argentina Team
Excellent as always
Excellent as always! Efficient, fast, perfectly packed!fresh products, excellent customer service! Highly recommended!
7 février 2026
Avis spontané
Réponse de Casa Argentina Limited
Hola Mariela,
Thank you so much for your kind words! We’re delighted to hear that everything was efficient, fast, and perfectly packed, and that you enjoyed the freshness of the products and our customer service. Your recommendation truly means a lot to us.
Un abrazo,
Casa Argentina Team
Amazing flavour
Super quick delivery and able to specify exact delivery date. Excellent comms on advice how to cook but most importantly the Iberico pork ribs had the most amazing flavour.
5 février 2026
Réponse de Casa Argentina Limited
Hola Matthew,
We’re delighted to hear you enjoyed the amazing flavour of the Ibérico pork ribs! It’s great to know the delivery was quick, the date selection worked well for you, and that our cooking advice was helpful too. Most importantly, we’re thrilled the flavour really stood out.
Thank you for sharing your experience!
Warm regards,
Casa Argentina Team
Great ethics, amazing steak
Love the ethics of this company...their steak is pretty darn good too 😁
7 février 2026
Avis spontané
Réponse de Casa Argentina Limited
Hola Jan,
Thank you so much for your kind words! We’re thrilled to hear you appreciate the ethics behind what we do, and that our steak hits the mark too 😁. It really means a lot to know our values and products are making a difference for our customers.
All the best,
Casa Argentina Team
We are not bulk buyers at CA
We are not bulk buyers at Casa Argentina, just pop in to their office now and again to obtain a few Argentinian items which can’t be obtained easily elsewhere for the house (being Argentinians we miss a few things, like a good Dulce de Leche).
Anyway, that said, our experience has always been n excellent, always welcomed warmly, treated well, no matter how much or how little we end up buying.
It’s always nice to have a chat in our mother language when there.
Muchas gracias Max y equipo.
6 février 2026
Avis spontané
Réponse de Casa Argentina Limited
Hola John,
Muchas gracias for your wonderful message!
It truly warms my heart to hear that every visit to Casa Argentina feels welcoming and enjoyable, whether you’re picking up a few favourite Argentine items or just having a chat in Spanish. Being able to share a little taste of home and see the joy our products bring means so much to all of us here.
We are so grateful for your continued support and for taking the time to share such kind words. It’s always a pleasure to see you, catch up, and help make your visits special — no matter how big or small your order may be. Your feedback reminds us why we love what we do, and it really inspires the whole team to keep striving for the best.
We can’t wait to welcome you back next time!
Con mucho cariño,
Max & Casa Argentina Team
Delicious and high quality produce from…
Delicious and high quality produce from Argentina delivered very quickly. I will definitely be ordering again.
26 janvier 2026
Avis spontané
Réponse de Casa Argentina Limited
Hola Dorian,
Thank you so much for taking the time to leave such a lovely review.
Coming from a long-standing customer like yourself, it truly means a lot. This is exactly where relationships are built, where a simple day-to-day transaction evolves into something much more personal. In this case, a friendship that started almost 20 years ago at Chelsea Farmers Market.
Thank you, Dorian, for your trust, your continued support, and most importantly, your friendship.
Warm regards, Max
Everything ordered is perfect
Everything ordered is perfect, so impressed with the quality of the meat. Delivery was excellent.
2 février 2026
Réponse de Casa Argentina Limited
Hola Rosamund,
We’re delighted to hear that everything was perfect and that you were so impressed with the quality of the meat. It’s also great to know the delivery met your expectations. Thank you for sharing your feedback — it truly means a lot to us.
Un abrazo,
Casa Argentina Team
Good quality goods and good customer care
The company has an excellent range of good quality Argrntine products. Their customer care is very good and the staff handle customer queries very quickly and clearly
The website is easy to follow and the gooda are well protected in transit
Highly recommended
3 février 2026
Avis spontané
Réponse de Casa Argentina Limited
Hola Alan,
Thank you so much for such thoughtful feedback. We’re delighted to hear you’re happy with the quality of our Argentine products and that our customer care team was able to assist you quickly and clearly.
It’s also great to know you found the website easy to use and that your order arrived well protected. Your recommendation truly means a lot to us — thank you for taking the time to share your experience.
Warm regards,
Casa Argentina Team
Excellent Customer Service
I can't fault the delivery and customer service, there was a query on my original order which was amended in a speedy manor. The meat and chorizos are the best and that is coming from an Argentine wife!!
1 février 2026
Avis spontané
Réponse de Casa Argentina Limited
Hi Stuart, Thank you for taking the time to share your honest feedback!
I’m really sorry the sirloin didn’t meet your expectations this time. When a cut feels overly fatty and lacking meat, that’s understandably disappointing, especially on a first order.
We’ve sent you an email directly as we’d genuinely like to resolve this properly.
Just for context, we leave the sirloin with its natural fat so customers can decide how much to trim and because many prefer cooking the steak in its own fat rather than using oil or butter. This is reflected in how we price the cut per kilo, to make it fair.
That said, we fully appreciate this wasn’t right for you.
Thank you for acknowledging the delivery and service, and I hope we can put this right for you :)
Max - Co-Founder & CEO, Casa Argentina
Great Business Easy to use website
Easy to use website. Great product. Love that you can book a delivery to suit you.
22 janvier 2026
Avis spontané
Réponse de Casa Argentina Limited
Hola Richard,
We’re delighted to hear you found the website easy to use and enjoyed the product! It’s great to know that the delivery booking option worked well for you too. Thank you for sharing your feedback.
Warm regards,
Casa Argentina Team
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