Cash Money - Nanaimo & Hastings Avis 

13
TrustScore 4 sur 5

4,0

2390 East Hastings Street, V5L 1V5 Vancouver, BC, CA


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I went in for a pay-day loan and ended up with a line of credit. The rep did a great job explaining the pros and cons of each option. She took her time and didn't try to up-sell or push me in one dire... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was my first real business interaction with Cash Money besides cashing a few checks,and I was very satisfied with the level of fairness and professionalism I encountered while in the business. I go... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The location on east hastings and Nanaimo st . Wouldn't cash my pay check because I hadn't been here for 2 years .. the woman said she had to call to verify my check she didn't even make it to the bac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Vancouver location located on Hastings and Nanaimo were the only ones that I called and they actually answered the phone

L'entreprise a répondu


À propos de l'entreprise

  1. Établissement de crédit

Informations provenant de diverses sources externes

Cash Money offers short-term loans to Canadian residents.


Coordonnées de contact

  • 2390 East Hastings Street, V5L 1V5, Vancouver, BC, Canada

  • (604) 620-2274

4,0

Bien

TrustScore 4 sur 5

13 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(13)

771 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good Service

I went in for a pay-day loan and ended up with a line of credit. The rep did a great job explaining the pros and cons of each option. She took her time and didn't try to up-sell or push me in one direction or another.

30 juin 2025
Avis spontané
Logo de Cash Money - Nanaimo & Hastings

Réponse de Cash Money - Nanaimo & Hastings

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Noté 3 sur 5 étoiles

I don't like that whenever I've gone to…

I don't like that whenever I've gone to pay in the store, it takes forever to finalize completing loans or payments as they stare into the computer and always having online issues with my account. I can't trust that a payment will be on time due to their technical issues.

5 juin 2025
Avis spontané
Logo de Cash Money - Nanaimo & Hastings

Réponse de Cash Money - Nanaimo & Hastings

We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

Noté 5 sur 5 étoiles

they were helpful

they were helpful, and effiecient

4 avril 2025
Avis spontané
Logo de Cash Money - Nanaimo & Hastings

Réponse de Cash Money - Nanaimo & Hastings

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.

Noté 5 sur 5 étoiles

Haap

Good people and fast what they good

3 mars 2025
Avis spontané
Logo de Cash Money - Nanaimo & Hastings

Réponse de Cash Money - Nanaimo & Hastings

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Noté 3 sur 5 étoiles

The steps are very confusing

The steps are very confusing

23 janvier 2025
Avis spontané
Logo de Cash Money - Nanaimo & Hastings

Réponse de Cash Money - Nanaimo & Hastings

We are sorry to hear that you did not have a good experience. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

Noté 3 sur 5 étoiles

No way to reborrow via etransfer.

I am quite annoyed with the customer service here. I was told that I could pay for my loan and reborrow all online instead of having to come in every time.

I was able to pay my loan via etransfer but I couldn't reborrow via etransfer only by direct deposit which would take up to 5 business days.

So now I have to go back in to cashmoney again.

26 juillet 2024
Avis spontané
Logo de Cash Money - Nanaimo & Hastings

Réponse de Cash Money - Nanaimo & Hastings

Thank you for taking the time to leave a review. We appreciate the feedback and will use it to improve our Customer's experience. To help us, would you mind sending a detailed email to CustomerService@CashMoney.ca or giving us a call at 1-877-526-6639.


Noté 5 sur 5 étoiles

The Vancouver location located on…

The Vancouver location located on Hastings and Nanaimo were the only ones that I called and they actually answered the phone

11 juin 2024
Avis spontané
Logo de Cash Money - Nanaimo & Hastings

Réponse de Cash Money - Nanaimo & Hastings

Thank you for choosing Cash Money and the 5-star review!

Noté 5 sur 5 étoiles

Pleasantly surprised

It was my first real business interaction with Cash Money besides cashing a few checks,and I was very satisfied with the level of fairness and professionalism I encountered while in the business. I got way more than I was looking for a line of credit when I really needed it for work exspences and moving costs because my family and I are just about to move into a new place. So the employees there went above and beyond my expectations and I was very grateful and left feeling happy and satisfied.

1 juin 2024
Avis spontané
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Réponse de Cash Money - Nanaimo & Hastings

We understand that you have many options to help you with your loan solutions. We are very grateful that you chose Cash Money. Thank you!

Noté 1 sur 5 étoiles

East hastings and…

The location on east hastings and Nanaimo st . Wouldn't cash my pay check because I hadn't been here for 2 years .. the woman said she had to call to verify my check she didn't even make it to the back to verify and came back and said she couldnt verify it , to come back later so I'm sitting here waiting for later let's see what happens

29 janvier 2024
Avis spontané
Logo de Cash Money - Nanaimo & Hastings

Réponse de Cash Money - Nanaimo & Hastings

We understand your frustration and truly appreciate your feedback. We tend to not have any issues cashing cheques, occasionally during the verification we may come across situations/cheques where are unfortunately unable to proceed with cashing the cheque. If you would like to discuss any of these details, our Customer Service Team would be happy to help. Please feel free to contact us at CustomerService@CashMoney.ca or give us a call at 1-877-526-6639.

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