Great Customer Service from the agent, they help resolved problem, Absolutely love this casino! beside a great customer service they also have all my favorite slots as well as the classic table games!... Voir plus
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Lisez les avis des autres
Much Better Options I have played on this site and quite a few others. The games are noticeably and obviously tighter than other sites from my experience. You are going to lose in the end any... Voir plus
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Slots they offers are fun, n pretty loose, wveryone likes that!!! Customer service are always quick to response! Even though redemption are slow, i cannot complain, every casino has it rule n i reciev... Voir plus
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I’ve had a terrible experience with this casino. Support told me that credit/debit card deposits were unavailable for everyone due to “maintenance.” That turned out to be false—multiple friends we... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
🇺🇸 Join now to a new Sweepstakes Casino & Play for Free! 🎰 Exclusive Games 🎁 Daily Free SC Spins 🔥 Daily special packages with extra SC 🕒 24/7 Support
Coordonnées de contact
Etats-Unis
- support@casino.click
- casino.click
2,8
Moyen
582 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Do not play here
I have went through the verification process 4 times now, and I'm still not able to redeem. This place is a joke and my advice is to stay away. What's the point of spending lots of money on a site that you can't get any winnings from?
16 avril 2026
Réponse de Casino Click
Thanks for sharing your feedback, we’re sorry for the frustration this has caused.
After reviewing your account, we can see there were multiple interruptions during the verification process, including periods of cool-off and changes in payment methods. Because new cards were used after the initial review, additional verification checks were required each time to keep your account secure.
The good news is that your KYC is now approved. We just need clarification on the updated bank account details before processing your redemption.
We appreciate your patience here, please reach out to support so we can finalise this for you as quickly as possible.
Great customer service easy redemption…
Great customer service easy redemption great game selection
15 avril 2026
Réponse de Casino Click
Thank you for the amazing review! We’re really glad to hear you’re enjoying the game selection, smooth redemptions, and support experience.
We appreciate you playing with us, plenty more to come 🎉
Never payout timely
Never payout timely, takes even longer than they say it will. This is my third payout request. Submitted morning of April 4. They said scheduled for approval by end of April 8. It's April 10, and status of payout request is still "pending." They say sorry they know it's already exceeded the maximum length of time in which they approve payouts, but claim they're so busy with so many payouts they will get to it when they can. BS. Same thing previous two times I had payouts. Avoid unless you're okay with winning and not seeing that money for about 2 weeks.
10 avril 2026
Avis spontané
Réponse de Casino Click
We’re really sorry to hear about your experience, we completely understand how frustrating delays like this can be, especially when you’ve already been through it before.
Payout times can sometimes be extended due to high request volumes and the necessary verification and processing checks, but we agree that your request exceeding the communicated timeframe isn’t the experience we aim to provide.
Please rest assured your payout is still in progress and has not been overlooked. We’d really like to help move this along for you, could you reach out to our support team via live chat or email with your account details so we can escalate your request directly?
Actually a Scam
Update: After taking almost 2 full weeks to get verified. I am now at the redmeption process. I chose the fasted method to redeem for obvious reasons. None of the redemption methods specify business days in their time frame. Plenty of social casinos process payments on weekends. After speaking with support, the redeem timeline does not include weekends OR the day you redeem your balance. Why? They couldnt give me an answer. There's no reason for all of these delays as there are quite literally 15 people using this entire website. There's no reason anything from them should take more than 24 hours. Support just parrots the same copy paste response over and over again. "Nothing we can do. None of our timelines make sense. Deal with it."
This site is actually a scam. Every other social casino has a verification process that takes minutes. So why is this one the exception? They have no problem letting you spend money without being verified, but when it comes to redeeming there's a million hoops to jump through. Stay FAR away from this site.
8 avril 2026
Avis spontané
Réponse de Casino Click
We’re sorry to hear you feel this way and understand how frustrating the verification process can seem.
Verification is a required step to ensure account security and comply with regulations, especially before any redemption is approved. That said, it shouldn’t feel like “a million hoops,” and we’re always working to make this process smoother and faster. If something isn’t clear or is taking longer than expected, our support team is here to guide you step by step and help get everything resolved as quickly as possible.
Please reach out via live chat or email with your account details so we can review your case and assist further.
Staff are attentative
Staff are attentive will update the other review when I receive my redemption which is still pending day 2 up to 3 days is what is claimed fully verified and ready been playing here for a long time hacksaw relax games are phenomenal 👏 selection is huge and staff is quick to respond unlike other platforms i will give full update when satisfied with earned sc redemption
5 avril 2026
Avis spontané
Réponse de Casino Click
Thank you for your kind words! We’re glad to hear you’re enjoying the games and that our staff has been helpful. 😊
Regarding your pending SC redemption, it should be processed shortly. If you experience any further delays, please don’t hesitate to reach out to our support team so we can assist you directly.
We appreciate your patience and look forward to your full update!
— The Casino.Click Team
I give casino click five stars after…they let me redeem money
I give casino click five stars after you do the identification process and you upload all your information. They have no problem processing your request in paying out money to you. It might take a little bit of time to verify but they pay you the money. It’s a great casino. Great games would recommend for all.
29 mars 2026
Avis spontané
Réponse de Casino Click
Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐
We’re thrilled to hear that your redemption went smoothly and that the verification process worked as expected. At Casino.Click, we always aim to make payouts straightforward while keeping things secure.
It’s great to hear you’re enjoying the games and having a positive experience, we really appreciate your recommendation! 🎰✨
Thanks again for playing with us, and good luck on your next spins!
Best regards,
The Casino.Click Team
I have been put thru the run around…
I have been put thru the run around when it comes to my redemption. My bank denied the deposit cause the payment department put the wrong name on it. So now I’m waiting and waiting I have sent numerous emails to the payment department and I feel as tho I’m being ignored. This just isn’t fair at all. When we want to play they want our money RIGHT NOW but time for them to pay its all on their time. I better get my redemption soon and I mean it!
12 mars 2026
Avis spontané
Réponse de Casino Click
Thank you for sharing your concerns, and we completely understand how frustrating this has been. We’d like to clarify what happened so you have full transparency.
The first bank account you provided was unfortunately invalid, which caused the initial payment to bounce back. When you provided the second bank account, we were informed of a technical issue on your bank’s side that was outside of our control.
Please rest assured that we are taking action to resolve this. We will resend your payment and reach out to you directly to ensure everything goes through smoothly this time. Our goal is to make this right as quickly as possible.
We sincerely appreciate your patience and understanding.
Best regards,
The Casino.Click Team
Requested a positive review on…
Requested a positive review on TrustPilot in exchange for verifying me. Refused to verify me unless I left a positive review. No thanks. I'll take the bullet for everyone else. Probably every "positive" response on here is someone who they extorted into responding so that they could get their money.
Avoid at all costs. They are absolutely shady. They sent this via an email, and I'm happy to forward it to anyone who asks.
27 mars 2026
Avis spontané
Réponse de Casino Click
Thank you for your review!
If you ever have any questions or suggestions, our support team is always here to help.
Best regards,
The Casino.Click Team
Submitted KYC documents a long time…
Submitted KYC documents a long time ago. They sent an email asking for follow ups that aren't even possible. What bank statement has routing and account number listed on there? I just submitted the best documents I could. Will change my review if I get my payout in the next few days.
I am a VIP at 16 different social casinos. This is by far the worst process and slowest.
24 mars 2026
Avis spontané
Réponse de Casino Click
Thank you for sharing your experience — we completely understand your frustration.
After reviewing your account, we wanted to clarify that it was closed for responsible gambling reasons, in line with our commitment to protecting players and promoting safe play. Because of this, certain payout processes were affected, which is why your KYC documents could not be fully processed in the usual way.
We know this can be disappointing, and we appreciate your understanding as we prioritize player safety. If you have any questions about responsible gambling or support options, our team is happy to provide guidance.
Best regards,
The Casino.Click Team
Best around
Smooth transactions. Smooth easy and fast withdrawals! My favorite games. They’re my “go to” slot place!
23 mars 2026
Réponse de Casino Click
Thank you so much for your fantastic review!
We’re thrilled to hear that you’re enjoying the smooth transactions and fast withdrawals. It’s also great to know we’ve become your go-to spot for slots!
If there’s ever anything we can do to make your experience even better, feel free to reach out. We truly appreciate your support.
Best regards,
The Casino.Click Team
I was honestly a little skeptical at…
I was honestly a little skeptical at first trying out Click Casino, but I’m glad I gave it a shot. The sign-up process was super quick, and I liked that I didn’t feel overwhelmed navigating the site like I have with other online casinos.
What stood out to me the most was how smooth everything runs. The games load fast, and there’s a good variety — I spent most of my time on the slots, but they also have table games if that’s more your thing. I actually ended up winning a small amount my first night, which definitely made it more fun.
Deposits were easy, and I didn’t run into any issues. I also appreciated that withdrawals didn’t feel like a hassle — I’ve dealt with sites before that make it way too complicated, but this one was pretty straightforward.
Customer support was decent too. I had a quick question, and they got back to me faster than I expected.
Overall, Click Casino feels legit, easy to use, and actually enjoyable. It’s not perfect, but compared to a lot of other sites I’ve tried, it’s definitely one I’ll keep using.
18 mars 2025
Avis spontané
Réponse de Casino Click
Thank you so much for the detailed and thoughtful review! 🙌
We’re really glad to hear that Click Casino made a great first impression, especially with the smooth sign-up process and easy navigation. That’s exactly the experience we aim to deliver.
It’s awesome that you enjoyed the game variety (and congrats on your first win! 🎉). We’re also happy to hear that deposits, withdrawals, and support all met your expectations, making things simple and hassle-free is a big priority for us.
We truly appreciate your trust and feedback, and we’ll keep working to make your experience even better.
Thanks for playing with us! 🎰
Best regards,
The Click Casino Team
So absolutely disappointed
So absolutely disappointed! This could have been a 5 star review but in this day and age having redemption times as extensive as yours is absolutely ridiculous and unheard of. 80-90% of casinos now are same day or next day redemption. You should probably make that more clear to people who purchase SC’s from you.
17 mars 2026
Avis spontané
REDEMPTION RECIEVED !!!
Early morning today, I didn't even look at my email. I just saw a pending Bitcoin transaction for me into my PayPal account. I was paid the entire amount that I redeemed, so I have to say that they are definitely 5 star, because I was afraid they were a scam and they weren't it just takes them a minute to send you the money, but I remember when I first started playing these sweepstakes or a casinos, rather like big dollar casino and some other ones, it would take them a good minute to send me the money, even if it was Bitcoin. Thank you for being solid and for taking all my negative criticism. I did receive redemption, and I definitely have to break you guys 5 stars now. Thank you.
16 mars 2026
Avis spontané
Réponse de Casino Click
Thank you so much for coming back to update your experience — we really appreciate it! 🙌
We’re glad to hear your redemption came through successfully and that everything was received in full. At Click Casino, we understand how important fast and reliable payouts are, and we’re always working to improve that experience for our players.
It also means a lot that you gave us a chance and shared both your concerns and your positive outcome, that kind of feedback helps us grow and do better.
Thanks again for your trust, and we’re happy to have you playing with us! 🎉
Best regards,
The Click Casino Team
This casino is one the best ones I have…
This casino is one the best ones I have every gotten to play from the gold coins to sweepstakes gold coins are the best u always can play whenever your free for just plain fun from sweepstake to exchange for surprises have great customer service also always there when ya need em 5 stares for sure!
14 mars 2026
Avis spontané
Réponse de Casino Click
Thank you so much for the amazing review! ⭐⭐⭐⭐⭐
We’re thrilled to hear how much you’re enjoying your experience with Click Casino, especially the balance between Gold Coins and Sweepstakes Coins for both fun play and exciting rewards. 🎰
It’s also great to know our customer support team has been there when you needed them, that’s something we take a lot of pride in.
We truly appreciate your support and are glad to have you as part of our community. Enjoy the games and good luck on your next big win! 🍀
Best regards,
The Click Casino Team
Customer service was superfast
Customer service was quick & Responsive…….I dealt with Celeste Who was much quicker in response time than all my major casinos…… So thats a Big thumbs up! 🇺🇸
* - I have not yet Cashed out at Casino Clicke yet
12 mars 2026
Avis spontané
Réponse de Casino Click
Thank you for taking the time to share your experience!
We’re delighted to hear that our customer support team made such a strong impression, especially Celeste. Providing fast, responsive, and helpful service is something we continuously strive for, so it’s great to know we’re hitting the mark.
We’ll be sure to pass along your kind words to Celeste and the team. If there’s ever anything else we can assist you with, please don’t hesitate to reach out, we’re always here to help.
Best regards,
The Casino.Click Team
This is my first time redeeming
This is my first time redeeming with Casinoclick. So far, the "3 day verification" has been over a week and a half and still no update. I received an email saying if I made a review, it would expedite my review process.... I'm trying to be optimistic, as I could really use this money for upcoming doctor appointments and procedures, but so far the reviews are discouraging.
Chat was supportive when I asked about the review process, but they also said 3 days when it has already almost been two weeks. I know some sites take a longer time to process and verify so I'm not writing anything negative at moment, and will update once when if my verification process even gets accepted first.
3 mars 2026
Avis spontané
Réponse de Casino Click
Thank you for taking the time to share your experience—we completely understand how important this situation is for you, especially given your upcoming medical expenses.
We sincerely apologize for the delay you’ve encountered with the verification process. While our standard review timeframe is around 3 days, in some cases additional checks may be required, which can extend the processing time. That said, we understand that waiting over a week and a half is frustrating and not the experience we aim to provide.
To help move things forward as quickly as possible, we kindly ask that you reach out to our support team again or provide your account details via our official support channels so we can escalate your case for priority review.
We truly appreciate your patience and understanding, and we’re committed to resolving this for you as soon as possible.
Best regards,
The Casino.Click Team
I've redeemed $100 in crypto without…
I've redeemed $100 in crypto without ever spending $1 of my own money so I don't know what else you could ask for, yes it took a week to get my redemption but that's understandable. They give free spins/freeSC everyday and the game selection is great.
11 mars 2026
Avis spontané
Réponse de Casino Click
Thanks for sharing your experience, David! We're glad you enjoyed the games and daily rewards. We appreciate your patience with the redemption time and hope you continue having fun!
Love the games u offer very fun and…
Love the games u offer very fun and time consuming 😁
11 mars 2026
Avis spontané
Réponse de Casino Click
Thanks, Shelby! We're happy to hear you're enjoying the games and having fun. Plenty more excitement ahead!
I LOVE this place Customer service is…
I LOVE this place Customer service is great ... Gaming is great ... The take full accountability for their gaming after review ... They are #1 .... Play here . I promise you won't be sorry and No this ain't AI I'ma real person with real results
9 mars 2026
Avis spontané
Réponse de Casino Click
Hi Latrese, thank you for such an amazing review! We're thrilled to hear that you're enjoying both the games and the customer service. It means a lot to us that you recognize the effort our team puts into reviewing and supporting our players.
We truly appreciate your recommendation and your support. Wishing you many more great wins and fun sessions ahead!
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