We have purchased many items from Cassa Vida Home over the years. As a couple in our 60s, the ordering process has always been easy and if we have ever had any questions, our queries are always... Voir plus
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Unfortunately the item I ordered was too big and although it was returned unopened they charged me over $700 in fees. The customer service I received was abusive and not at all customer focused or hel... Voir plus
L'entreprise a répondu
I love my new TV Unit!! Great quality and great customer service. I had to call to ask about delivery and the guy was very helpful. I would recommend buying off this company.
I made 2 purchases from CV - chairs and TV stand. Both times the goods were delivered promptly and the quality was excellent. Photos give a very good idea of what the furniture looks like in real life... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de meubles pour enfants
- Fournisseur d'accessoires de meubles
- Magasin de meubles de salon
- Magasin de meubles de bureau
Écrit par l'entreprise
Cassa Vida is one of Australia’s leading online-only retailers of home furniture, office furniture & hospitality furniture.
Coordonnées de contact
5/80 Jedda Road, NSW 2170, Prestons, Australie
- 02 9608 8976
- support@cassavida.com.au
- cassavida.com.au
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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A very reputable company
We have purchased many items from Cassa Vida Home over the years.
As a couple in our 60s, the ordering process has always been easy and if we have ever had any questions, our queries are always answered immediately.
As with many companies, the delivery process can let them down.
But not with Cassa Vida Home, all our deliveries were handled with personal care, text messages along the way and they even bought the bulky items into our home.
A far more personalised experience.
Thankyou Cassa Vida Home, well done.
Great Quality & service
I love my new TV Unit!! Great quality and great customer service. I had to call to ask about delivery and the guy was very helpful. I would recommend buying off this company.
All round great experience
Easy to order online, they quickly answered a question I had before purchasing, and called me to check when I was collecting my items (I somehow misplaced my collection email) and I love my purchase

Réponse de Cassa Vida
Absolutely love my new buffet
Absolutely love my new buffet! It arrived so quick and delivered to the exact spot it would live. Scott and the team were a breeze to deal with. I love that the buffet was already built (hate flat packs). Its so beautiful! Very impressed with the quality and finish on it. Highly recommend!

Réponse de Cassa Vida
Disappointing customer service
Unfortunately the item I ordered was too big and although it was returned unopened they charged me over $700 in fees. The customer service I received was abusive and not at all customer focused or helpful. I was going to reorder the smaller version but because of their attitude I would never purchase from them again. Beware.

Réponse de Cassa Vida
I made 2 purchases from Cassa Vida
I made 2 purchases from CV - chairs and TV stand. Both times the goods were delivered promptly and the quality was excellent. Photos give a very good idea of what the furniture looks like in real life. Highly recommend and I'll definitely shop there again.

Réponse de Cassa Vida
Beautiful products
Beautiful products & beautiful service. Highly recommend

Réponse de Cassa Vida
I recently purchased the El Nino TV…
I recently purchased the El Nino TV cabinet and the Marty dining tables and I’m honestly so happy with both pieces.
The El Nino TV cabinet is exactly what I was after really well made and the design is simple but elevated. It fits perfectly in my space and makes the whole living area feel more put together. The storage is also really practical without looking bulky.
The Marty dining table is just as impressive. It has such a beautiful finish and feels solid and high quality. It’s the kind of piece that instantly becomes the centre of the home! it looks amazing.
Overall, the quality, design and feel of both pieces exceeded my expectations. You can tell a lot of care goes into their furniture. Would definitely purchase from Casavida again.

Réponse de Cassa Vida
We love our El Niño bed in white and…
We love our El Niño bed in white and highly recommend cassa vida

Réponse de Cassa Vida
We recently upgraded our dining setting…
We recently upgraded our dining setting with the Marty Dining Table and a set of Wishbone chairs from Cassa Vida. It's brought such warmth and life to our family space!
The Marty Dining Table is modern yet timeless, fitting seamlessly in with the rest of our décor. The table itself feels sturdy and well-crafted, with a smooth finish that’s both elegant and easy to clean.
The Wishbone chairs are equally beautiful - comfortable, supportive, and clearly made with quality elements. Assembly was straightforward, with clear instructions, everything come together perfectly without any issues.
Overall our new dining set from Cassa Vida is functional, comfortable and incredibly stylish.

Réponse de Cassa Vida
Great quality and follow up by cassavida
I’m very happy with my purchase. Our table looks beautiful and sturdy. The build quality is as I expected.
Delivery was as promised and the package arrived in good shape, delivered to the living room- all good.

Réponse de Cassa Vida
Great service & solid Furniture
Great service & solid, quality furniture at a reasonable price - highly recommended

Réponse de Cassa Vida
Our outdoor furniture arrived a and was…
Our outdoor furniture arrived a and was delivered by the nicest guy. Very friendly. My husband put together and I am so in love. It is exactly what I have been looking for. Thank you Casa Vida team.

Réponse de Cassa Vida
I bought a beautiful black cabinet and…
I bought a beautiful black cabinet and it exceeded my expectations. Great quality, sturdy piece of furniture.
I would recommend Cassa Vida ⭐️⭐️⭐️⭐️⭐️

Réponse de Cassa Vida
Incredibly disappointed with our…
Incredibly disappointed with our purchase. The delivery was delayed without any communication and the boxes arrived damaged. After opening the order post-renovation, we found the desk drawers were broken and a large dent was present. I contacted customer service immediately and sent images explaining the damage and our situation. After a 3 day wait we’ve been told there is a 5-day return policy which leaves us with no option for refund or replacement. Very poor communication and no accountability — not what you’d expect when purchasing a $1500 item. I do not recommend purchasing from this online store.

Réponse de Cassa Vida
White TV Unit
White TV Unit - Shipping delays but kept me updated and prompt responses and delays were out of their control. Seriously good quality for the price! So impressed and love my new tv unit. Plus it comes out together!!!!

Réponse de Cassa Vida
Love my new TV Unit
Love my new tv unit from CassaVida! The customer service was amazing I had all my questions answered almost immediately and had a great delivery experience!

Réponse de Cassa Vida
Once you decide on the product
Once you decide on the product, I bought a white side table. It was delivered in a very timely manner and informed by a personal email by staff of delivery date which helped with logistics. when I had emailed after purchase asking for a special drop off location at my home they obliged without hesitation and left it under cover and sage from prying eyes. The package was exactly as ordered. A beautiful piece to add to the bedroom. I will buy many more items on my bucket list without hesitation from Cassa Vida

Réponse de Cassa Vida
Awesome recliner
I’ve had my chair for a couple of years now. I am happy to recommend it to anyone looking for something special. After an accident where I broke my back and neck, I was unable to lay flat. I’m up walking again, but still unable to use a bed. This chair has been a lifesaver. It’s strong, large, supportive and very comfortable

Réponse de Cassa Vida
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