Had placed a large order when my wife pointed out that the delivery was likely to take place when we were away from home. I immediately emailed customer service and requested a short delay on deli... Voir plus
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Lisez les avis des autres
Staff always really friendly and Jackie always goes that extra mile to make sure we have what we need. from alterative products. if possible to changing delivery dates when our computer does not allow... Voir plus
For the second time in three years of ordering from Catering 24, there was an item missing. We were closed for maintenance so have only just realised that our last order was missing lids but the conta... Voir plus
L'entreprise a répondu
I called up catering24 as another supplier had sent me the wrong goods and had to wait 3-4 days for return and refund ! When I spoke to Hayley she quickly helped me find the items required and offer... Voir plus
À propos de l'entreprise
- Magasin d'articles d'emballage
- Entreprise de packaging
- Magasin de fournitures pour restaurant
- Grossiste
Écrit par l'entreprise
Catering24 is a recognised national online distributor of catering disposables and have been serving the UK foodservice industry since 1992. A first and second-generation family award-winning business that has one of the largest ranges of stocked takeaway packaging, disposable cups and cleaning hygiene to name a few areas of our expertise. Our website displays live stock and we offer free next working day delivery for all orders over £100 in value, order before 9pm for same day dispatch. Catering24 have a dedicated customer service team on hand to support you in your product enquiries and customer support Monday to Friday. We have been known within the industry as the distributor that is There When You Need Us.
Coordonnées de contact
Etiquette Park, Manners Avenue, Ilkeston, DE7 8FU, Ilkeston, Royaume-Uni
- 01159444434
- hello@catering24.co.uk
- catering24.co.uk
4,5
Excellent
283 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Brilliant I buy from these every week.
19 juin 2023
Avis spontané
Fantastic products, great service
Fantastic products, quick delivery and superb customer service. I have had brilliant customer service and support from them. I am a new small business and I am so impressed by their service. Well done. First class.
20 juin 2023
Avis spontané
Quick response and great help
Quick response and great help, will order stuff today for next day delivery
15 juin 2023
Avis spontané
Thank you Hayley
Order was wrong however quickly rectified thanks to the help of Hayley. Cannot thank you enough, highly recommend xx
8 juin 2023
Avis spontané
Liberty was so nice and helpful
Liberty was so nice and helpful, fixed our wrong delivery in no time at all with no fuss.. Excellent
7 juin 2023
Avis spontané
Catering24 delivery days
I would like to make a massive shout out to Jackie who today realised that I had put an order through for the wrong date and got it touch with me to confirm the date. Thankfully I will get my order tomorrow :-)
6 juin 2023
Avis spontané
I would like to take this opportunity…
I would like to take this opportunity to thank Laura, I sent in a WhatsApp message about part of my order missing. She called me back promptly to discuss this and sorted it out. Amazing Service 👏
1 juin 2023
Avis spontané
Poor Service dealing with damaged item
Ordered some dishwasher detergent - on arrival Dpd told me it was damaged . When it arrived container was leaking and had been rebagged due to leak / despite telling catering24 this - they refuse to give refund without photographic evidence which we didn’t have due to staff decanting what was left of contents - the liquid 5ltrs were packed in just a box with no protection in the box ! we WERE regular users of this company since 2021 spending over £1000 a year with them but not anymore - Any company that does not take responsibility to resolve its mistakes or listen to its paying customer doesn’t deserve the business !
30 mai 2023
Avis spontané
Réponse de Catering24
We're sorry that our previous solution didn't resolve your concerns. As a representative of our team, I want to assure you that we're dedicated to improving your experience. We hope to welcome you back soon.
Speedy Delivery and Great Service
Needed cups, ordered at about 18:45 and they arrived next day by lunchtime! Perfect service - would recommend and will use again. Thanks!
19 mai 2023
Avis spontané
Good prices, great customer service
I been ordering from Catering24 for a couple of years now and they’re always so kind and helpful. Lynnette especially! She’s always ready to help if I have a question regarding my order.
I would highly recommend Catering24!
22 mai 2023
Avis spontané
Great customer service
I had a faulty batch of bags and they gave me a full refund.
I will definitely use them again.
Liberty was very efficient and came back to me within a few days.
Thank you 🐾
19 mai 2023
Avis spontané
Very helpful over the phone
Very helpful over the phone, orders delivered next day.
My favourite company to use.
17 mai 2023
Avis spontané
I was helped by Jackie Whitehead who…
I was helped by Jackie Whitehead who was very efficient, professional & helpful with my query
16 mai 2023
Avis spontané
I have been ordering from C24 for a few…
I have been ordering from C24 for a few years now, always helpful in times of need, easy fast delivery and ordering. Team very friendly and products always as described and of course very reasonably priced
9 mai 2023
Avis spontané
Jackie is excellent and super…
Jackie is excellent and super professional. Goes the extra mile and is great at her job. Thank you, Jackie.
3 mai 2023
Avis spontané
Helpful telesales staff I recommend…
Helpful telesales staff I recommend Jackie always helpful and can always find what I need. Been using the company for years
3 mai 2023
Avis spontané
always 5 star with catering 24
always 5 star with catering 24, jackie is always really helpful, good service and quick delivery.
thanks
2 mai 2023
Avis spontané
Quick delivery, good customer service quick response
Quick delivery, also notified me when an item came back in stock after I used the notify me option.
Reasonable prices and also easy to communicate to customer service via whatsapp
28 avril 2023
Avis spontané
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