Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

3,0

Moyen

TrustScore 3 sur 5

8 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Dodgy website. Do not trust.

I liked the products but the last time I ordered online all of my personal data was leaked and sold to scammers within a couple of days. They denied it was them and refused to investigate, but I'm sure it was. I've had scammers trying to use my card across the world and my email address has been flooded with spam and dodgy subscriptions.

9 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

I ordered some CBD gums from CBDFX

I ordered some CBD gums from CBDFX, but they were not delivered to the designated hub. The shipper informed me that they decided not to deliver the goods to the hub, and CBDFX actually returning the goods to them. Despite writing numerous emails to CBDFX and requesting a refund, I received no resolution. Now, I have to involve my credit card company to get my money back. The customer service is terrible, and the phone number listed on their website is out of order with a voice message stating the number is no longer in use. This company is highly unprofessional. Don’t waste your time. Additionally, CBDFX products are cheaper on Amazon – the same gums cost £34 instead of the £44 CBDFX charges directly. dont buy with them directly

19 juillet 2024
Avis spontané
Noté 2 sur 5 étoiles

Didn't receive product

Didn't receive product. I ordered "very berry" cbd oil drops..the order plus postage was the best part on £40. Quite a lot to pay out for a disabled pensioner.
10 days later I emailed to ask where my order was.
Only then was I told it was out of stock. I was offered a refund into my original payment method.
I requested that but got no response about it. I wouldn't buy from them again. Waiting for refund.NB.
Still waiting. I have received several generic impersonal emails which mean nothing to me. In my opinion this company has appalling customer service. Impersonal and feels very rude and uncaring. Very eager to take my money but lazy and careless with a refund, for out of stock product. I do not recommend them.MY LAST UPDATE. at last I have received an email stating they have refunded into my bank as requested. Hopefully it will appear in a few days.
However they have NOT refunded the full amount.
Even though NO ITEM has been posted to me, they have kept the postage cost of £6. Just refunding the cost of the cbd oil. Which I never got.
This puts me off them even more. What a cheek. I definitely would not use them ever again.

15 juillet 2024
Avis spontané
Noté 4 sur 5 étoiles

Product out of stock

Product out of stock, quickly refunded :) Vape kit battery failed, inside 1 Month, company replaced with new Vape. Good communication! Will continue to use based on response to problems

17 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Very bad

Very bad. My vapes were melted or burned when they came. It tasted burnt.

Also you don’t answer my e-mails. I want a refund or new vapes.

22 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Fast service (UK)

Fast service (UK), ordered late Friday, delivered by DPD Wednesday - only 1 working day really as Monday was a BH.

Ordered vape juice CBD. Not cheap, but when you are putting something in your body, cheap generally isn't the best way. CBDfx have a wealtth of info onthier site to let you know how they make this stuff. You don't want a site that doesnt do this as, especially with a vape, you NEED to know what you are ingesting!

I tried the 1000mg CBD strawberry milk. Nice taste, a little strong but it seems to work for me so far. I would use this company again anytime. Very happy with the product so far.

10 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Customer service is excellent!

Ordered from this company before & products were good. Placed another order by mistake & let customer service know asap. Maryna replied to me promptly & although I was too late to stop dispatch she told me I could refuse package & receive a refund. Very friendly, helpful & efficient. She was a pleasure to deal with & resolved the issue quickly & with the feeling that nothing was too much trouble!

30 novembre 2022
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus