Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I recently purchased from CCTV Outlet via cctvoutlet.co.uk and found the buying and delivery process to be efficient and quick. The staff were knowledgeable and helpful. However, I experienced some is... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Sent an email on Sunday, it's now Wednesday and still no reply so will be going elsewhere.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was called proactively after I placed my order to check my system and we ascertained that I needed slightly different cameras. He (Peter) also gave me advice about how to fit. I would have wasted ti... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A very efficient and nice company. I bought a cctv package which was the best value around, and it arrived super fast, meanwhile there was a follow up call from a very polite employee called George... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'équipement de sécurité

Informations provenant de diverses sources externes

Easy to set-up CCTV Systems for either home or commercial use. Choice of HD and IP systems available with a range of cameras to suit most installations.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

68 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

I recently purchased from CCTV Outlet…

I recently purchased from CCTV Outlet via cctvoutlet.co.uk and found the buying and delivery process to be efficient and quick. The staff were knowledgeable and helpful. However, I experienced some issues with communication; a voicemail I left wasn't returned, and I didn't receive a reply to my email. Additionally, the setup instructions could be more user-friendly. Overall, a positive experience with room for improvement in customer communication and support materials. Four stars.

27 novembre 2024
Avis spontané
Logo de CCTV Outlet

Réponse de CCTV Outlet

Hello, thank you for posting your review. Would it be possible to try and get in touch with us again as we are unable to find any voicemails or emails that were not replied to.
We understand that CCTV can be quite technical and that is why we always try our best to offer the best support and advice we can.

Noté 1 sur 5 étoiles

No response

Sent an email on Sunday, it's now Wednesday and still no reply so will be going elsewhere.

23 août 2024
Logo de CCTV Outlet

Réponse de CCTV Outlet

Hello Karen,

We appreciate you have left us a review.
We can assure you that we respond to customer emails as soon as possible and after some digging around, we have not recieved any emails from you except your purchase order.

If you would like any help regarding your purchase, you are welcome to email us on support@cctvoutlet.co.uk or speak to us directly on 02039 071578.

Regards
CCTV Outlet

Noté 5 sur 5 étoiles
Logo de CCTV Outlet

Réponse de CCTV Outlet

Dear Nigel,

We're very glad you are happy with your purchase. Thank you for your wonderful review.

Kind regards,
CCTV Outlet

Noté 1 sur 5 étoiles

Set up instructions !

Buying & delivery great.
Set up instructions etc not for Joe Public, awful !

9 août 2024
Logo de CCTV Outlet

Réponse de CCTV Outlet

Dear Glynn,

Thank you for reaching out to us. We appreciate your feedback and apologise for the inconvenience the set up has caused.

I wanted to clarify that the product manuals are created and provided directly by the brand manufacturer. As the seller, we do not have control over the content or format of these manuals. However, if you have any questions or need further assistance with the product, please don’t hesitate to let us know, and we’ll do our best to help as we have a techincal team on hand.

Thank you for understanding, and we’re here if you need anything else!

Kind regards,
CCTV Outlet

Noté 5 sur 5 étoiles

Quick response helpfully

Quick response helpfully

8 juillet 2024
Logo de CCTV Outlet

Réponse de CCTV Outlet

Dear Khaled,

Thank you for leaving a review, we are delighted to have helped you out and hope you visit our website again.

Kind regards,
CCTV Outlet

Noté 5 sur 5 étoiles

Great product

Great product, knowledgeable staff and after sales support second to none.

11 juin 2024
Logo de CCTV Outlet

Réponse de CCTV Outlet

Dear Wayne,

Thank you for leaving a great review! We hope to see you again.

Kind regards,
CCTV Outlet

Noté 5 sur 5 étoiles

Fabulous service

Fabulous service

5 avril 2024
Logo de CCTV Outlet

Réponse de CCTV Outlet

We’re really grateful and appreciate you taking the time to share your rating with us.

Noté 5 sur 5 étoiles

Excellent service and excellent quality…

Excellent service and excellent quality product and fast delivered. Quick response and very helpful customer service. Love to do business again and I would recommend to anyone.

22 mars 2024
Logo de CCTV Outlet

Réponse de CCTV Outlet

Thanks so much for sharing your experience with us. We hope to see you again!

Noté 5 sur 5 étoiles

Excellent and knowledgeable, more than 5 star !

We had to replace 4 cameras to a system with 2 types of cameras. From the point of first enquiry, every person we dealt with was excellent, David being one and I think Graham was the other? Extremely patient (as we are not fitters lol) once the camera type was identified (by them), they organised an invoice so I didn't even need to look at the site and select. They even knew the cameras needed some adjustment as would not work on my system. Once we recieved them next day! We then couldn't add them to our system, so complicated. No problem to these guys. Paul from helpdesk was superb. He spent 1.5 hours on the phone talking us through how to identify and link them to our system. I can not recommend them enough. Absolutely brilliant service, above and beyond. Thank you

15 décembre 2023
Logo de CCTV Outlet

Réponse de CCTV Outlet

Hi Michaela,

We are very happy to help you fix the solution. Thank you for the wonderful review!

Kind regards,
CCTV Outlet

Noté 5 sur 5 étoiles

Excellent service

Excellent service, helped to ensure all equipment was compatible.

11 décembre 2023
Logo de CCTV Outlet

Réponse de CCTV Outlet

Hi Tony,

Thank you for your kind review, it's very much appreciated.

regards,

CCTV Outlet

Noté 5 sur 5 étoiles

Helpful people

The people on the phone were helpful and knowledgeable and they were able to repair my unit and get it back to me super fast.

15 novembre 2023
Logo de CCTV Outlet

Réponse de CCTV Outlet

Hi,

Thank you for your kind review, it's very much appreciated.

regards,

CCTV Outlet

Noté 5 sur 5 étoiles

Great company

19 septembre 2023
Logo de CCTV Outlet

Réponse de CCTV Outlet

Hi,

Thank you for your kind review, it's very much appreciated.

regards,

CCTV Outlet

Noté 5 sur 5 étoiles

Very Helpful

Wasn't sure of what system to go for, rang the store and the chap on the phone was very helpful in helping choose my system.

Support email address a bit slow in responding but it was holiday season - again very helpful in sorting my queries

Definitely recommend to others

21 août 2022
Noté 5 sur 5 étoiles

Highly Recommended

Could not recommend cctv outlet highly enough, when I first called, George was so helpful with advice to do with everything I’d need, I ordered the kit and had a follow up email from George confirming a few details to do with the AI on the system, kit arrived on time, have tested in my workshop and will be fitting once I’m back from a break.

6 mai 2022

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus