Food safety is an issue. The delivery just put the whole frozen food box outside the postal area (where my delivery address is door to door and most of the delivery people did so). No phone call i... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The experience is exceptional. I wouldn’t expect frozen items to arrive home solid frozen under 30 degree in the UK. I also love the bulk-buy deal they have - if you are a big meat eater, definitely g... Voir plus
I was ordered Korean BBQ, I would like give high comments for that, the meat quality and taste is so good.
I was skeptical about ordering a whole Peking duck online, but I'm so glad I did! The duck was oven-ready and cooked to perfection. The meat was juicy and flavorful, and the skin was crispy. It was a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Celeplate brings authentic East-Asian flavours straight to your home. From chef-prepared meal kits to fresh seafood, meats, and portioned cuts, we deliver the finest ingredients nationwide across the UK. No stress, just great food and good vibes. Let’s Celeplate! 🥂
Coordonnées de contact
Unit 610-611, 26 Chase Road, NW10 6QN, London, Royaume-Uni
- hello@celeplate.co.uk
- celeplate.co.uk
4,0
Bien
50 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Celeplate
Dear customer,
Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed our ducks and found them amazing. Our goal is always to provide our customers with the highest quality products that they can enjoy in the comfort of their own homes.
We understand that slicing the duck can be a bit of a task, and we appreciate your effort to bring the best out of our product. For future reference, we're more than happy to provide tips on how to slice the duck for optimal enjoyment, or you might consider using a sharp chef's knife and following the natural contours of the duck to achieve the best results. Your satisfaction is important to us, and we're always looking for ways to enhance your dining experience.
Thank you again for choosing our ducks. We look forward to serving you more delicious products in the future. If there's anything else we can assist you with, or if you have any suggestions or need guidance on preparing your meals, please don't hesitate to reach out. We're here to help!
Warm regards,
Celeplate Team
Réponse de Celeplate
Dear customer,
Thank you so much for your enthusiastic review! We're overjoyed to hear that you loved our oven-ready duck and had a great experience with Celeplate. Our team is dedicated to providing delicious, high-quality products that are convenient and easy to prepare, so it's wonderful to know that we've achieved that for you.
Your support and kind words mean the world to us. We're thrilled that you've enjoyed your experience and look forward to continuing to serve you with products that delight and satisfy.
Thank you once again for choosing Celeplate and for sharing your positive feedback. If there's anything else we can do for you, or if you have any requests or suggestions for your next order, please don't hesitate to get in touch. We love hearing from our customers and are always here to help make your meals memorable.
Warm regards,
Celeplate Team
Impeccable
Perfect. The food, packaging, delivery and pricing. I purchased it for Chinese New Year celebration. The set came with so much varieties of meats and seasoning. It was so good that I even recommend the site to few of my friends.
22 janvier 2023
Réponse de Celeplate
Dear customer,
Thank you so much for your wonderful review and for choosing us for your Chinese New Year celebration! We're thrilled to hear that you were satisfied with the food, packaging, delivery, and pricing, and that our variety set met all your expectations. Our goal is to provide a wide range of high-quality meats and seasonings to make any celebration special, and it's heartening to know we could contribute to your festivities.
Hearing that you enjoyed our products so much that you recommended us to your friends is the highest compliment we could receive. We're deeply grateful for your support and trust in sharing your positive experience with others.
We look forward to serving you and your friends in the future and hope to continue impressing you with our variety and quality. If there's anything more we can do to enhance your next celebration or if you have any specific requests, please don't hesitate to reach out. We're always here to help and eager to ensure your complete satisfaction.
Thank you once again for your kind words and recommendations. Wishing you and your loved ones continued joy and prosperity in the year ahead.
Warm regards,
Celeplate Team
Réponse de Celeplate
Dear customer,
Thank you for sharing your feedback with us! We're delighted to hear that you found both the duck and BBQ delicious. Our team strives to provide high-quality, flavorful options that delight our customers, so it's wonderful to know we've achieved this for you.
We appreciate your comment regarding the duck sauce. Ensuring that every aspect of your meal is perfect is very important to us, and we take your feedback seriously. We will look into how we can improve the portioning of our duck sauce to better meet the needs and expectations of our customers.
Thank you once again for choosing us and for taking the time to provide your valuable feedback. If there's anything more we can do for you in the future or if you have any further suggestions or requests, please don't hesitate to reach out. We're here to help and committed to ensuring your complete satisfaction.
Warm regards,
Celeplate Team
Great food
Great food! I ordered the duck for CNY and its so tasty and package is so nice!
21 janvier 2023
Réponse de Celeplate
Dear customer,
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the duck for your Chinese New Year celebration and found both the taste and packaging to your liking. Our team puts a lot of effort into ensuring that every product not only meets our high standards for quality and flavor but also arrives in packaging that enhances the overall experience.
Celebrating such a significant occasion with our food is a honor for us, and we're delighted we could contribute to making your celebration more enjoyable. Your satisfaction is our top priority, and feedback like yours is incredibly rewarding.
We look forward to the opportunity to serve you again in the future. Whether it's for another special occasion or simply a meal to enjoy, we're here to provide you with great food that brings joy to your table.
Thank you once again for choosing us for your Chinese New Year celebration. If there's anything more we can do for you or if you have any requests or suggestions for your next order, please don't hesitate to reach out. We're always here to help!
Warm regards,
Celeplate Team
Worth every penny
Tried the roast duck and the Korean BBQ set. Best experience ever. The food made the festival perfect for our family. Thank you so much!
22 janvier 2023
Réponse de Celeplate
Dear customer,
Thank you for sharing your wonderful experience with us! We're absolutely thrilled to hear that both the roast duck and the Korean BBQ set contributed to making your festival perfect for your family. It's our pleasure to provide you with high-quality, delicious food that enhances your celebrations and creates memorable moments.
Hearing that you had the best experience ever with our offerings truly warms our hearts. Our team is dedicated to ensuring that every product we deliver meets the highest standards of quality and taste, and feedback like yours motivates us to continue striving for excellence.
We're so grateful for your kind words and thank you for choosing us to be a part of your family's celebration. We look forward to serving you again in the future and hope to always exceed your expectations.
If there's anything more we can do for you or if you have any requests or suggestions for your next order, please don't hesitate to reach out. We're here to help and eager to make every dining experience with us a delightful one.
Thank you once again for your support. Wishing you and your family many more joyful and delicious celebrations ahead!
Warm regards,
Celeplate Team
Simply Delicious
The duck was beautiful and juicy, with a lovely crisp skin. We'll definitely buy again.
14 janvier 2023
Réponse de Celeplate
Dear customer,
Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed the duck, finding it beautiful and juicy with a lovely crisp skin. Our team puts a great deal of care into selecting and preparing our products to ensure they meet your expectations for both taste and quality.
We're thrilled that you're considering buying from us again. We look forward to the opportunity to serve you and to continue providing you with delicious options that make your dining experiences special.
Your satisfaction is our top priority, and we're so grateful for your support. If there's anything specific you're looking for in your next order or if you have any requests or suggestions, please don't hesitate to reach out. We're always here to help and committed to making your experiences with us as enjoyable as possible.
Thank you once again for your kind words. We can't wait to serve you again soon!
Warm regards,
Celeplate Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.