Jenny B is amazing.Very professional ensures you are 100 per cent aware of fees interest charges terms conditions and ensures you go through your credit akin to forensically.Jenny genuinely appears to... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have to say from start to finish the correspondence was very professional and extremely quick. As soon as information was required we knew straight away, meaning going forward we could move quick al... Voir plus
L'entreprise a répondu
first thing is to say thankyou,you came to the rescue after someone else let us down at the last minute, great service very quick very helpfull staff you could speak to also paperwork you could under... Voir plus
L'entreprise a répondu
Your staff particularly Ines who I dealt with who was absolutely brilliant.professional,very pleasant and friendly manner.very non judgemental and easy to talk to.excellent in every way. Also found y... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
With over 35 years of experience, Central Trust is a trusted name in the UK financial services industry, specialising in Homeowner Loans and Second Charge Mortgages. Established in 1988, we have helped thousands of customers across England, Wales, and Scotland find tailored financial solutions to suit their personal circumstances. As a direct lender, we offer a transparent and straightforward service — there are no hidden fees or broker charges. What sets us apart is our commitment to providing a friendly, advice-based approach. Our team of experienced loan advisers take the time to understand your needs before recommending a suitable product, ensuring you feel informed and confident every step of the way. Whether you're looking to consolidate existing debt, fund home improvements, or manage a major purchase, Central Trust offers flexible loan options designed to fit your budget and goals. We work with customers from a wide range of credit backgrounds, and we pride ourselves on making decisions based on individual circumstances — not just credit scores. With a long-standing reputation for integrity, reliability, and customer care, Central Trust is here to help you unlock the value in your home with a second charge loan that works for you. Authorised and regulated by the Financial Conduct Authority, we uphold the highest standards of compliance and customer protection.
Coordonnées de contact
Office 1, Building 2, Axis, Rhodes Way, WD17 1AP, Watford, Royaume-Uni
- 01923 280020
- contact@centraltrust.co.uk
- centraltrust.co.uk
4,8
Excellent
326 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
Great service
28 avril 2025
Réponse de Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
Very helpful and professional…
Very helpful and professional throughout.
Looked at my needs and affordability.
2 mai 2025
Réponse de Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
Smooth Transaction
Very helpful and made the whole experience very easy with no complicated terminology and very polite and friendly staff.
30 avril 2025
Réponse de Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
The team at central trust were…
The team at central trust were excellent I did not feel under pressure at any point, they listened to my needs without passing judgement, they explained the whole process in great detail & gave me ample time to consider & make a decision while still answering any queries I had a long the way. I can only say a massive thanks & would recommend central trust 100%
3 avril 2025
Réponse de Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
Brilliant very quick and…
Brilliant very quick and efficient...made me feel so comfortable
14 mars 2025
Réponse de Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
Grace and molly extreme helpful
14 mars 2025
Réponse de Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
Great fast service
Great fast service, I was a bit nervous as my CR wasn’t great but they went through all my details and listened to me and made good judgement. I will use them again.
11 mars 2025
Réponse de Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
Quick and efficient with details…
Quick and efficient with details explained well in the documentation. Friendly staff who made the process seamless.
10 mars 2025
Réponse de Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
The company was great from start to…
The company was great from start to finish gave me lots of helpful infomation
26 février 2025
Réponse de Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
Great service from Lauren at Central…
Great service from Lauren at Central trust. Easily sorted and lovely to deal with. I would Refer anyone to them to sort Mortgages, remortgage etc.
5 star service
25 février 2025
Réponse de Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
What a easy company to work with
What a easy company to work with, very polite staff. Thank you
18 février 2025
Réponse de Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
Atrocious customer service and…
Atrocious customer service and extortionate rates
Borrowed 39000 4 years ago and redemption figure in 2025 is 42500. How ?
6 février 2025
Avis spontané
Réponse de Central Trust Limited
Hello, We are sorry you feel that way, I will get our manager to call you to give you the correct information regarding your account. Thank you.
Very helpful advisers
Very helpful advisers throughout. They made sure we understood absolutely everything and answered all our questions. Calls when it was convenient to us and no hard sales
5 février 2025
Réponse de Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
Very happy with Central Trust as they…
Very happy with Central Trust as they were very thorough and made sure I was aware of the impact of my borrowing, however there was a delay and lack off communication from the Solicitors that they instructed. Which lead to frustration from my self and the broker.
5 février 2025
Réponse de Central Trust Limited
Thanks for the honest feedback, we appreciate you taking the time to share this information with us and we will work on improving this area.
Quick Payment & Reliable Company
Jenny was lovely from start to finish, she answered all my questions and assisted where needed.
I would highly recommend CT as the payment was processed within a week.
Thanks once again.
3 février 2025
Réponse de Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
Excellent service highly recommended
Excellent service highly recommended special thanks to Jenny & Lauren
31 janvier 2025
Réponse de Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
Brilliant service from start to finish…
Brilliant service from start to finish with very polite and efficient staff who dealt with all our needs in Perfect fashion
28 janvier 2025
Réponse de Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
Réponse de Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
no fuse nice and quick and simple fromn…
no fuse nice and quick and simple fromn start to finish
23 janvier 2025
Réponse de Central Trust Limited
Thanks so much for the feedback, we are delighted you had a great experience!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.