Jenny B is amazing.Very professional ensures you are 100 per cent aware of fees interest charges terms conditions and ensures you go through your credit akin to forensically.Jenny genuinely appears to... Voir plus
L'entreprise a répondu
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I have to say from start to finish the correspondence was very professional and extremely quick. As soon as information was required we knew straight away, meaning going forward we could move quick al... Voir plus
L'entreprise a répondu
first thing is to say thankyou,you came to the rescue after someone else let us down at the last minute, great service very quick very helpfull staff you could speak to also paperwork you could under... Voir plus
L'entreprise a répondu
Your staff particularly Ines who I dealt with who was absolutely brilliant.professional,very pleasant and friendly manner.very non judgemental and easy to talk to.excellent in every way. Also found y... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
With over 35 years of experience, Central Trust is a trusted name in the UK financial services industry, specialising in Homeowner Loans and Second Charge Mortgages. Established in 1988, we have helped thousands of customers across England, Wales, and Scotland find tailored financial solutions to suit their personal circumstances. As a direct lender, we offer a transparent and straightforward service — there are no hidden fees or broker charges. What sets us apart is our commitment to providing a friendly, advice-based approach. Our team of experienced loan advisers take the time to understand your needs before recommending a suitable product, ensuring you feel informed and confident every step of the way. Whether you're looking to consolidate existing debt, fund home improvements, or manage a major purchase, Central Trust offers flexible loan options designed to fit your budget and goals. We work with customers from a wide range of credit backgrounds, and we pride ourselves on making decisions based on individual circumstances — not just credit scores. With a long-standing reputation for integrity, reliability, and customer care, Central Trust is here to help you unlock the value in your home with a second charge loan that works for you. Authorised and regulated by the Financial Conduct Authority, we uphold the highest standards of compliance and customer protection.
Coordonnées de contact
Office 1, Building 2, Axis, Rhodes Way, WD17 1AP, Watford, Royaume-Uni
- 01923 280020
- contact@centraltrust.co.uk
- centraltrust.co.uk
4,8
Excellent
326 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Made the whole process easy to navigate…
Made the whole process easy to navigate and I felt sure and safe with their service
21 avril 2026
Réponse de Central Trust Limited
Amazing feedback, thanks for taking the time to respond to us. We are delighted you had a great experience!
Extremely good customer service
Customer service second to non, polite, helpful staff, do exactly what they say they will when they say they will, highly recommend.
15 avril 2026
Réponse de Central Trust Limited
Amazing feedback, thanks for taking the time to respond to us. We are delighted you had a great experience!
Réponse de Central Trust Limited
Amazing feedback, thanks for taking the time to respond to us. We are delighted you had a great experience!
Really straightforward and simple…
Really straightforward and simple process. Great company to deal with. Responsive, accurate and helpful. Would definitely recommend.
30 mars 2026
Réponse de Central Trust Limited
Amazing feedback, thanks for taking the time to respond to us. We are delighted you had a great experience!
From start to finish everything went…
From start to finish everything went smoothly & very quickly.
26 mars 2026
Réponse de Central Trust Limited
Amazing feedback, thanks for taking the time to respond to us. We are delighted you had a great experience!
Staff very helpful and informative
Staff very helpful and informative, regular communication, ensuring we understood as we went along with the process, would recommend the company.
13 mars 2026
Réponse de Central Trust Limited
Amazing feedback, thanks for taking the time to respond to us. We are delighted you had a great experience!
It was very quick
It was very quick, easy, smooth and informative. Can't complain in any way at all. Great service.
17 mars 2026
Réponse de Central Trust Limited
Amazing feedback, thanks for taking the time to respond to us. We are delighted you had a great experience!
Swift money
Very quick and seamless to get my hands on cash in a hurry, highly recommended.
16 mars 2026
Réponse de Central Trust Limited
Amazing feedback, thanks for taking the time to respond to us. We are delighted you had a great experience!
After initial assessment they stoped…
After initial assessment they stoped replying on my emails. I secured loan with different company
2 février 2026
Avis spontané
Réponse de Central Trust Limited
Hello, Thanks for your feedback, i am really sorry you have had a poor experience. I can assure you your experience will be investigated and i apologise for the poor service you received.
Helpful and friendly guys on the…
Helpful and friendly guys on the telephone throughout process.
20 février 2026
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
My experience was positive
My experience was positive, efficient, professional and friendly
12 février 2026
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
It was a quick and easy process from…
It was a quick and easy process from start to finish. Staff very helpful
6 janvier 2026
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Very satisfied
Very satisfied with the experience and contact throughout - sorting out a few issues before completion. Would recommend.
23 décembre 2025
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Excellent service and very supportive…
Excellent service and very supportive especially with a complex case. Highly recommended lender with great personnel.
18 décembre 2025
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Very good experience and brilliant…
Very good experience and brilliant service by Jenny .we are very happy with there service
9 mai 2025
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
The team at Central Trust were…
The team at Central Trust were fantastic my remortgage was agreed and completed in a week from start to finish the could not be happier.
10 décembre 2025
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Professional and Efficient Service
Staff were very friendly, helpful and easy to deal with. They explained everything all the way through and kept us up to date which took the stress out of the process. Very professional.
3 décembre 2025
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
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