Jenny B is amazing.Very professional ensures you are 100 per cent aware of fees interest charges terms conditions and ensures you go through your credit akin to forensically.Jenny genuinely appears to... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have to say from start to finish the correspondence was very professional and extremely quick. As soon as information was required we knew straight away, meaning going forward we could move quick al... Voir plus
L'entreprise a répondu
first thing is to say thankyou,you came to the rescue after someone else let us down at the last minute, great service very quick very helpfull staff you could speak to also paperwork you could under... Voir plus
L'entreprise a répondu
Your staff particularly Ines who I dealt with who was absolutely brilliant.professional,very pleasant and friendly manner.very non judgemental and easy to talk to.excellent in every way. Also found y... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
With over 35 years of experience, Central Trust is a trusted name in the UK financial services industry, specialising in Homeowner Loans and Second Charge Mortgages. Established in 1988, we have helped thousands of customers across England, Wales, and Scotland find tailored financial solutions to suit their personal circumstances. As a direct lender, we offer a transparent and straightforward service — there are no hidden fees or broker charges. What sets us apart is our commitment to providing a friendly, advice-based approach. Our team of experienced loan advisers take the time to understand your needs before recommending a suitable product, ensuring you feel informed and confident every step of the way. Whether you're looking to consolidate existing debt, fund home improvements, or manage a major purchase, Central Trust offers flexible loan options designed to fit your budget and goals. We work with customers from a wide range of credit backgrounds, and we pride ourselves on making decisions based on individual circumstances — not just credit scores. With a long-standing reputation for integrity, reliability, and customer care, Central Trust is here to help you unlock the value in your home with a second charge loan that works for you. Authorised and regulated by the Financial Conduct Authority, we uphold the highest standards of compliance and customer protection.
Coordonnées de contact
Office 1, Building 2, Axis, Rhodes Way, WD17 1AP, Watford, Royaume-Uni
- 01923 280020
- contact@centraltrust.co.uk
- centraltrust.co.uk
4,8
Excellent
326 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amazing service from start to…
Amazing service from start to finish…helpful, friendly, professional and fully explained each step.
3 décembre 2025
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
I found it very hostile and stressful.
20 novembre 2025
Réponse de Central Trust Limited
Thank you for your feedback. I am sorry that you feel your journey with us was not as you expected, i have arranged for a manager to call you but without success. It would be really good to understand why you felt this way so we can look into this further and improve our service. - Thank you.
The team including Natasha and…
The team including Natasha and Stephanie were so helpful. They made everything so easy and they were friendly and professional. This loan has allowed us to renovate our home. I would highly recommend and use them again in thr future.
12 novembre 2025
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
These guys were great
These guys were great. Very understanding of a difficult situation, spoke to me like I was a human being and were empathic.
28 octobre 2025
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Effective and efficient
4 novembre 2025
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
All the way through the loan…
All the way through the loan application everybody involved were thorough understanding and patience. There was one misunderstanding but was dealt with pretty well. Customer service agents rang myself and my wife to ensure we were clear and had a clear understanding of our commitment..
10 novembre 2025
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Fab team
The central trust team were fabulous. They are prompt , keep you appraised and explain terms really clearly. All members of the team were brilliant and working in financial services I can appreciate the service they gave me.
10 novembre 2025
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Nice and helpful
31 octobre 2025
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Very helpful 👌 talked us through what…
Very helpful 👌 talked us through what we needed to do.
31 octobre 2025
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Excellent straightforward service
Excellent straightforward service. Everything was so simple, we provided all the information they needed and they kept in contact to ensure we were informed every step of the way. Highly recommended
28 octobre 2025
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Hello everyone was very kind & very supported …
Hello everyone was very kind & very helpful. , explained everything very carefully, & was willing to go over things if I hadn’t remembered what they had said , & plenty of time to make decisions as it can be worrying when taking on a loan big or small , yes very pleased with the service. I received thank you
16 octobre 2025
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Very easy procedure very polite staff
23 septembre 2025
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Completely satisfied
Moor than satisfied with them. They completed what they said they would. Very easy to deal with them.
22 septembre 2025
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Your staff particularly Ines who I…
Your staff particularly Ines who I dealt with who was absolutely brilliant.professional,very pleasant and friendly manner.very non judgemental and easy to talk to.excellent in every way.
Also found you very easy to contact.calls always answered by someone(ie,a human) and very promptly.all communication clear and prompt responses
21 août 2025
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Excellent communication throughout a…
Excellent communication throughout a very efficient process.
21 août 2025
Réponse de Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.