Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Was having problems with my wifi going out randomly, and Connor walked me through the entire process! Was so patient, nice, and professional!

L'entreprise a répondu

Noté 1 sur 5 étoiles

The internet constantly goes out. I'll have to reboot the router/modem multiple times almost every day lately. Try getting ahold of Centric Fiber customer service, and you'll get sent to voicemail. I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A Centric Fiber representative came by our door and offered us an amazing deal that we honestly just couldn’t ignore. The technician was quick and setup everything before we even knew it and was both... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Adding to the 1 star reviews We started service 2 weeks ago and still aren't connected.. no welcome onboarding and they're not taking calls on weekends? Centric Fiber sucks!!!

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de télécommunications

Écrit par l'entreprise

Centric Fiber connections are Built for the Speed of Life™. We offer more than just internet—we treat telecom as an amenity. Our community-designated technicians, GigaGuides™, ensure personalized local support and assistance. Pre-wired homes enjoy active-on-arrival service, making setup immediate and seamless. With our advanced technology and equipment, Centric Fiber provides an unmatched experience in future-proofed speed capabilities and convenience.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

318 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Centric fiber first install.

Thao came in and installed our wifi super fast. He was very helpful and informational. Speeds are 975 mbps and loads super quick. We get good connection throughout the house and everything. So far so good!

2 septembre 2025
Avis spontané
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Réponse : Centric Fiber

Kyle, thank you for sharing your experience with Centric Fiber and being a valued customer!

Noté 5 sur 5 étoiles

Wow! Jonathan was super quick and very

Jonathan was super quick and very
Professional. Had my internet going in less than 5 minutes. Great service!!

27 août 2025
Avis spontané
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Réponse : Centric Fiber

Kimberly, thank you for sharing your experience with Centric Fiber and being a valued customer!

Noté 5 sur 5 étoiles

Jonathan fixed my issue right away

Jonathan fixed my issue right away. Was having trouble connecting to new apartment WiFi. Had me fixed up in less than 5 minutes. Even confirmed that I was connected after.

27 août 2025
Avis spontané
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Réponse : Centric Fiber

Joe, thank you for sharing your experience with Centric Fiber and being a valued customer!

Noté 5 sur 5 étoiles

Mike was awesome and went above &…

Mike was awesome and went above & beyond explaining everything & more to know about Centric.

27 août 2025
Avis spontané
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Réponse : Centric Fiber

Robert, thank you for sharing your experience with Centric Fiber and being a valued customer!

Noté 5 sur 5 étoiles

Much better than the nationally known companies

Staff are friendly and willing to work with you.

Appreciate Thao taking time from his off day just to help me install some equipment.

23 août 2025
Avis spontané
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Réponse : Centric Fiber

Moutstafa, thank you for sharing your experience with Centric Fiber and being a valued customer!

Noté 5 sur 5 étoiles

Jonathan did an amazing job

Jonathan did an amazing job. He walked me through how to set up the WiFi properly which made it a breeze. The WiFi is now working perfectly no slow downs or interruptions. No complaints here.

19 août 2025
Avis spontané
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Réponse : Centric Fiber

Cole, thank you for sharing your experience with Centric Fiber and being a valued customer!

Noté 5 sur 5 étoiles

She was plesant Pataint friendly voice

She was plesant Pataint friendly voice, and knowledgeable And allowed me to end up figure it out even though I know she was ready to jump in if needed. Best customer service I have received in a long time. Great listener

14 août 2025
Avis spontané
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Réponse : Centric Fiber

Ray, thank you for sharing your experience with Centric Fiber and being a valued customer!

Noté 5 sur 5 étoiles

Centric & Mackenzie ROCKS!

Mackenzie was very knowledgeable and more importantly friendly to help us setup both for fiber AND gas! What a wonderful experience considering the stresses of a move. We have never met such a diligent and kind customer rep for utilities !

7 août 2025
Avis spontané
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Réponse : Centric Fiber

Erika & Angie, thank you for sharing your experience with Centric Fiber and being valued customers!

Noté 5 sur 5 étoiles

Mckenzie and Jesse and Alexia

Mckenzie and Jesse and Alexia, and Ryan was Awesome in getting our services done, we are up and running, YAY to Centric, for internet and the gas service.

6 août 2025
Avis spontané
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Réponse : Centric Fiber

Diva, thank you for sharing your experience with Centric Fiber and being a valued customer!

Noté 5 sur 5 étoiles

McKenzie made the experience fast and…

McKenzie made the experience fast and easy to understand. She helped me understand the entire process from start to finish. It was extremely helpful especially since I am new customer. She is great. Give that woman a raise. Her call with me is definitely training material gold. Just saying. Okay thank you :)

4 août 2025
Avis spontané
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Réponse : Centric Fiber

Robert, thank you for sharing your experience with Centric Fiber and being a valued customer!

Noté 5 sur 5 étoiles

When I called centric fiber to cancel…

When I called centric fiber to cancel my Internet due to moving out of state, Makenzie went above and beyond and assisted me with checking my Centric natural gas account as well. I understand it’s the same company, but her checking with the other department showed her willingness to assist Centric customers. Unfortunately other companies I called today or not as helpful. With Makenzie’s extra willingness to help, it made my day a lot easier. I sincerely appreciate it.

4 août 2025
Avis spontané
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Réponse : Centric Fiber

Caycie, thank you for sharing your experience with Centric Fiber and being a valued customer!

Noté 1 sur 5 étoiles

As soon as you purchase a plan with…

As soon as you purchase a plan with Ryan, he doesn't reply or answer calls to help. He asks for you to give him good reviews and once you do, he stops helping completely.

3 août 2025
Avis spontané
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Réponse : Centric Fiber

Sj, we’re sorry to hear about your experience with Centric Fiber and want to resolve the issue directly. The concerns you mentioned do not align with our commitment to high-quality service, and we’re dedicated to making it right. Please give us a call at 877-342-7270 and reference your review, so we can address your concerns and ensure your satisfaction. Thank you for allowing us the opportunity to improve your experience.

Noté 5 sur 5 étoiles

Had some speed/ connections issue

Had some speed/ connections issue, Thao from Centric came, he was awesome, top notch customer service, he fixed the issues and my network works great now. Thank You Thao🙏

2 août 2025
Avis spontané
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Réponse : Centric Fiber

Jo, thank you for sharing your experience with Centric Fiber and being a valued customer!

Noté 5 sur 5 étoiles

Jonathan was professional and very well…

Jonathan was professional and very well spoken. He was helpful and answered all of my questions patiently and with good information. Mainly because of how easy it was to set up my account with his help, I definitely see myself recommending this service to others.

29 juillet 2025
Avis spontané
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Réponse : Centric Fiber

Mario, thank you for sharing your experience with Centric Fiber and being a valued customer!

Noté 5 sur 5 étoiles

Centric has been great from the first…

Centric has been great from the first call to setup service and Ethernet install. Nice, efficient and informative.

25 juillet 2025
Avis spontané
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Réponse : Centric Fiber

Thank you for sharing your experience with Centric Fiber and being a valued customer!

Noté 5 sur 5 étoiles

Thanks Cindy

Cindy was great and very helpful. She really knew what she was talking about and how to clearly explain everything to me. Thanks for everything :)

9 juillet 2025
Avis spontané
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Réponse : Centric Fiber

Brendan, thank you for sharing your experience with Centric Fiber and being a valued customer!

Noté 5 sur 5 étoiles

Jet and Makenzie were so helpful with…

Jet and Makenzie were so helpful with our new house move in. They both showed great service. We wish half the people in this world were like them.
Thanks,
Monica and Sammy Smith

15 juillet 2025
Avis spontané
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Réponse : Centric Fiber

Monica, thank you for sharing your experience with Centric Fiber and being a valued customer!

Noté 5 sur 5 étoiles

amazing service with Nick

Nick was very helpful. He explain everything perfect. The set up of the service was better quiet, all the questions was answered. Nick was very patient. Really good job! 100/10

10 juillet 2025
Avis spontané
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Réponse : Centric Fiber

Gabriella, thank you for sharing your experience with Centric Fiber and being a valued customer!

Noté 5 sur 5 étoiles

Easiest Internet Setup Ever

Probably the easiest internet/cable setup experience I have ever had. Jonathan was super helpful and went above and beyond to make sure I was getting the service I need when I need it.

9 juillet 2025
Avis spontané
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Réponse : Centric Fiber

Karma, thank you for sharing your experience with Centric Fiber. We look forward to serving you!

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