Excellent customer service, the exact products I'm looking for at a good price, also, the instant messaging is brilliant! Postage is fast too! See you next time round! Cheers!
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I've been buying small machinery from these guys for many years. I'm a repeat customer because I'm happy with the things I've bought and thr service I've received I've bought several pumps, a chains... Voir plus
L'entreprise a répondu
Great service from Jono,Johno. Always offering a great range of products. The ratchet wrench for chainsaws is really well made and especially handy in the field for quick maintenance jobs. Being desig... Voir plus
L'entreprise a répondu
Great communication answered my question quickly via e/mail. Ordered parts arrived in country S.A. 4 days great service, as long as Australia post plays the game.
L'entreprise a répondu
À propos de l'entreprise
À propos de Jono & Johno
Informations provenant de diverses sources externes
Jono & Johno Operating Since 2008!
Operating since 2008, Jono & Johno is one of the leading online sellers of chainsaw chains, bars, spares, stationary pumps and engines, safety gear, weed sprayers, mower equipment plus a whole lot more.
We also carry a large range of aftermarket spares for STIHL, Honda, Husqvarna and other popular brands.
All products come with a 12 month warranty.
We pride ourselves on our product knowledge and on our unbeatable customer service.
Coordonnées de contact
31 Carngham Road, 3356, Delacombe, Australie
- (03) 5303 0263
- sales@jonoandjohno.com.au
- chainsawspares.com.au
4,9
Excellent
16 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Damaged part replacement.
I ordered a pump from you and when I unboxed it, I found that the air filter housing had been damaged in transit. I called and a new one was sent by return post. Five-star service.
1 juillet 2026
Réponse de Jono & Johno
Cheers, Andrew! Transit can be rough on gear sometimes, but we’re always here to make it right. Good to hear the team sorted you out with a fresh housing straight away. thanks for shopping with us!
I find them eady to get along with and…
I find them eady to get along with and ate available to talk directly to. Tjey held back an order i hadwhile i was determing extra items
1 juillet 2026
Réponse de Jono & Johno
Easy done! Thanks for the great review, Jurgen. Happy we could hold your gear until you were ready. Give us a shout anytime you need a hand
Replace your chainsaw fuel filter !
I've had a Husqvarna for over 20 years and it stopped working. Did all the standard stuff, air filter, spark plug cleaned carb. I never though the fuel filter would be the cause. Very cheap , easy to replace. Saved me lots of stress, Thanks for having these things available and so easy to order. Fast delivery too.
1 juillet 2026
Réponse de Jono & Johno
Cheers, Ian! It’s always the smallest, cheapest part that causes the biggest headache, isn't it? Good on you for having a crack at it yourself. 20 years for a Husqvarna is a brilliant run—glad we could help keep the old legend going a bit longer
The service is great
The service is great, helpful, polite, no fuss your follow up is more than helpful delivery spot on all in all a really good company to shop with (Thank you)
1 juillet 2026
Réponse de Jono & Johno
bsolute pleasure, Robert! Thanks for the awesome feedback. Glad we could make your order easy and fuss-free
see you next time
Question answered
I asked a question and got the right answer. Very helpful conversation and I bought the item straight away. Delivery was very fast. Couldn’t fault the service in any way.
1 juillet 2026
Réponse de Jono & Johno
Cheers, Peter! Fantastic to hear everything went smoothly from the advice right through to delivery. Thanks for the support, mate—enjoy the new gear!
Réponse de Jono & Johno
Thanks, Doreen! Happy to hear the team got everything fixed up for you. Give us a shout if you ever need a hand again.
Staff give excellent service and very…
Staff give excellent service and very happy with their expertice
30 juin 2026
Réponse de Jono & Johno
G'day Lindsay,
Thanks for taking the time to leave a review! So good to hear the team looked after you well and that the advice hit the mark. Really appreciate the kind words mate!
Lasted a week
Lasted a week, snapped the handle off second time using it. Have since replaced with a genuine stihl
1 juin 2026
Réponse de Jono & Johno
Hi there.
We sent an email to you reaching out for more info - we can look at getting a replacement or a refund organised.
Sorry this happened in a short period - normally these are great and last alot longer.
Réponse de Jono & Johno
G'day Lyn,
Thanks a ton for the lovely feedback! So glad to hear we're keeping up the quick delivery and reliable service for you. We look forward to seeing you again
Réponse de Jono & Johno
G'day Glenn,
Thanks for dropping a quick review mate. Good to hear everything landed right on time!
Cheers.
Réponse de Jono & Johno
Great to hear the phone chat was helpful and the gear got out to you fast. Really appreciate the review Rob
Réponse de Jono & Johno
Good on ya, Clint! Glad to hear we’re keeping up the standard for you. Thanks for taking the time to drop us a note!
Réponse de Jono & Johno
Thanks so much for the top review, Adam! Can't ask for much better than that. Glad we could look after you—really appreciate the support, mate!
I’ve been dealing with J &J for over a…
I’ve been dealing with J &J for over a year now and always been satisfied with their products. The service is great and delivery is quick
21 juillet 2026
Avis spontané
Réponse de Jono & Johno
Thanks a million for the ongoing support, Ethan! Absolute legend. We’re thrilled to hear we’ve been keeping you happy over the past year with top gear and fast deliveries. Looking forward to keeping the good run going for you !
Réponse de Jono & Johno
Appreciate you dropping us 5 stars and a solid review Lach - please let your mates know about us !
Réponse de Jono & Johno
Sounds like we hit trifecta for ya Simon ! All the best and thanks for the feedback.
Réponse de Jono & Johno
G'day Andrew - thanks for taking the time to leave us 5 stars and share your experience. All the best !
Works great
21 juin 2026
Réponse de Jono & Johno
Great to see you had a positive experience with us - we hope to see ya back !
Réponse de Jono & Johno
We appreciate the positive review - thanks Andrew. Fast delivery and good range is always the goal. Catch ya next time!
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