Solahart Australia Avis 16 173

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The installation went well without any problems. Darcy and his crew were very helpful in advising us about the system. When contacting the office i always got helpful answers to my questions. The s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The installers were not only professional and polite, but took the time to explain the installation process, any anomolies or irregularities, and what they were doing to overcome them. Since the ins... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great company to work with—they made the entire process easy from start to finish. We installed solar panels, a battery, and a heat pump hot water service, and they were happy to work with our prefere... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Solahart tradespeople were timely, professional and very friendly. They answered my (many) questions easily and have provided me with an amazing eco friendly hot water service. It costs so little... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société d'énergie solaire
  2. Entrepreneur en énergie solaire
  3. Fournisseur d'équipements d'énergie solaire
  4. Fournisseur de chauffe-eau solaires

À propos de Solahart Australia

Écrit par l'entreprise

In 1953, SW Hart and Co., a pioneering plumbing company based in Perth, decided that the sun was the best energy source to heat water in Western Australian homes. As a result, solar hot water in Australia was born and Solahart geared up for expansion.

Since then we’ve built a reputation as a world leader in solar innovation and technology and invested millions of dollars into R&D and manufacturing. We’ve also installed over one million systems in over 70 countries around the world. We’re at Everest Base Camp and Antarctica. Even Nelson Mandela’s South African home had a Solahart system installed on the roof.

Today, after more than 65 years as Australia’s solar energy experts, we’re set to turn our brilliant past into an even brighter future.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

16 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 77 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 3 sur 5 étoiles

better then nothing.

The salesperson was great, they didn't promise the moon and gave realistic expectations.
The install team were fantastic, despite a few simple mistakes the apprentices made that weren't picked up. It was quite a complicated install and they were happy to come back several times and fix it up.

The goodwe battery and the solar panels seem to be doing the job nicely.

The home energy management system is an almost black box where inputs go in and decisions are made but I have no input apart from swearing when it charges my battery overnight and starts exporting solar at 7am...

22 avril 2026
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Réponse : Solahart Australia

Hi Scott, thank you for taking the time to share your feedback. We appreciate you outlining both what worked well and the aspects of the experience that caused frustration.

We note your comments regarding your experience with the home energy management system. We understand how important it is to have clarity and confidence in how your system is operating.

So we can look into this properly, please email solahart@solahart.com.au with your full name, postcode and contact number. This will allow a member of our team to get in touch and review your concerns directly.

Thank you again for your feedback. It helps us identify where improvements are needed.

Noté 5 sur 5 étoiles

Solarhart delivered as promised

Solarhart delivered as promised. Only thing, they are so busy, the waiting time was a bit longer than we hoped.

15 avril 2026
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Réponse : Solahart Australia

Hi Kevin,

Thank you for taking the time to leave us a 5‑star review. We are glad to hear Solahart delivered as promised and that you were happy with the end result. We appreciate your patience with the longer waiting time, as our team has been experiencing high demand.

If you have any further feedback or questions, please feel free to email us at solahart@solahart.com.au with your postcode and contact details, and a member of our team will be happy to assist you directly.

Congratulations on making a smart, sustainable choice with Solahart.

Noté 2 sur 5 étoiles

The roof was left open after the…

The roof was left open after the electrician left, leaving the wiring exposed. Luckily this was discovered by ourselves just in time before a storm came which would have ruined all the electricity and ceilings.

16 avril 2026
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Réponse : Solahart Australia

Hi Yokke, thank you for sharing your feedback. We are concerned to read about the situation you have described, as this is not the outcome we aim for on any installation.

We would appreciate the opportunity to understand what occurred and review this matter further. If you are willing, please email solahart@solahart.com.au with your full name, postcode and contact number, and a member of our team will contact you directly to assist.

Thank you for bringing this to our attention. We value all feedback and take these matters seriously as we work to maintain high standards across our network.

Noté 5 sur 5 étoiles

Punctual reliable excellent team from…

Punctual reliable excellent team from salesman to tradesmen .

14 avril 2026
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Réponse : Solahart Australia

Hi Graham

Thank you for taking the time to leave us this review and for your kind words! At Solahart, we aim to provide the highest levels of product and service at all times.

If you have any further feedback or questions for the team, please feel free to email solahart@solahart.com.au with your postcode and contact details and we can contact you directly.

Congratulations on making the smart choice with Solahart.

Noté 5 sur 5 étoiles

The Solar Hart team did a great job

The Solar Hart team did a great job. Kept me informed, arrived on time, did a professional job and good follow up. Can't ask for more. Well done team.

21 avril 2026
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Réponse : Solahart Australia

Hi Jeremy

Thank you for taking the time to leave us this review and for your kind words! At Solahart, we aim to provide the highest levels of product and service at all times.

If you have any further feedback or questions for the team, please feel free to email solahart@solahart.com.au with your postcode and contact details and we can contact you directly.

Congratulations on making the smart choice with Solahart.

Noté 5 sur 5 étoiles

Really good experience

Really good experience. Explained everything along the way, good work and very good admin and service

16 avril 2026
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Réponse : Solahart Australia

Hi David

Thank you for taking the time to leave us this review and for your kind words! At Solahart, we aim to provide the highest levels of product and service at all times.

If you have any further feedback or questions for the team, please feel free to email solahart@solahart.com.au with your postcode and contact details and we can contact you directly.

Congratulations on making the smart choice with Solahart.

Noté 5 sur 5 étoiles
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Réponse : Solahart Australia

Hi Peter

Thank you for taking the time to leave us this review and for your kind words! At Solahart, we aim to provide the highest levels of product and service at all times.

If you have any further feedback or questions for the team, please feel free to email solahart@solahart.com.au with your postcode and contact details and we can contact you directly.

Congratulations on making the smart choice with Solahart.

Noté 5 sur 5 étoiles

Wendy was so professional and sorted…

Wendy was so professional and sorted out all of our solar water problems, very quick and efficient. Would definitely recommend this company to anyone who looking at getting solar hot water system. Service and price was amazing

21 avril 2026
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Réponse : Solahart Australia

Hi Roy

Thank you for taking the time to leave us this review and for your kind words! At Solahart, we aim to provide the highest levels of product and service at all times.

If you have any further feedback or questions for the team, please feel free to email solahart@solahart.com.au with your postcode and contact details and we can contact you directly.

Congratulations on making the smart choice with Solahart.

Noté 5 sur 5 étoiles

The installation went well without any…

The installation went well without any problems. Darcy and his crew were very helpful in advising us about the system.
When contacting the office i always got helpful answers to my questions.
The salesman who signed us up left before the instal which was sad as we found him very helpful.
I have recommended your services to my daughter and her husband Glenn & Jenny Harris.

21 avril 2026
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Réponse : Solahart Australia

Hi Robyn

Thank you for taking the time to leave us this review and for your kind words! At Solahart, we aim to provide the highest levels of product and service at all times.

If you have any further feedback or questions for the team, please feel free to email solahart@solahart.com.au with your postcode and contact details and we can contact you directly.

Congratulations on making the smart choice with Solahart.

Noté 2 sur 5 étoiles

Poor Communication

Very poor communication , our installation date was changed 3 times. Once with no notice . No communication when arrival time was delayed, I had to ring Solarhart to find out why no one turned up. All we expect is some common courtesy.

31 mars 2026
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Réponse : Solahart Australia

Thank you for taking the time to share your feedback. We understand how frustrating it can be when installation dates change and communication does not meet expectations, particularly when you have made time available for the appointment.

We would like the opportunity to better understand what occurred and review the communication around your booking. If you are willing, please email solahart@solahart.com.au with your full name, postcode, and contact number, and a member of our team will be in touch to assist you.

We appreciate you raising this and value the opportunity to look into it further.

Noté 5 sur 5 étoiles

Communication was excellent

Communication was excellent and the team showed up when expected and worked happily.

14 avril 2026
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Réponse : Solahart Australia

Hi Rod

Thank you for taking the time to leave us this review and for your kind words! At Solahart, we aim to provide the highest levels of product and service at all times.

If you have any further feedback or questions for the team, please feel free to email solahart@solahart.com.au with your postcode and contact details and we can contact you directly.

Congratulations on making the smart choice with Solahart.

Noté 5 sur 5 étoiles

The consultant was extremely helpful…

The consultant was extremely helpful (we had spoken to a number of companies who weren't anywhere near as helpful) and process was seamless.

20 avril 2026
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Réponse : Solahart Australia

Hi Jocelyn

Thank you for taking the time to leave us this review and for your kind words! At Solahart, we aim to provide the highest levels of product and service at all times.

If you have any further feedback or questions for the team, please feel free to email solahart@solahart.com.au with your postcode and contact details and we can contact you directly.

Congratulations on making the smart choice with Solahart.

Noté 5 sur 5 étoiles

Merlin Snyman provides great customer…

Merlin Snyman provides great customer service.
I trust him to always provide an expert solution.
He has now assisted me 3 times & I would recommend him without hesitation

20 avril 2026
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Réponse : Solahart Australia

Hi Wayne

Thank you for taking the time to leave us this review and for your kind words! At Solahart, we aim to provide the highest levels of product and service at all times.

If you have any further feedback or questions for the team, please feel free to email solahart@solahart.com.au with your postcode and contact details and we can contact you directly.

Congratulations on making the smart choice with Solahart.

Noté 5 sur 5 étoiles

Thanks Brad and Cyann for all your help

All went smooth and seamless.

13 avril 2026
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Réponse : Solahart Australia

Hi Alexandra

Thank you for taking the time to leave us this review and for your kind words! At Solahart, we aim to provide the highest levels of product and service at all times.

If you have any further feedback or questions for the team, please feel free to email solahart@solahart.com.au with your postcode and contact details and we can contact you directly.

Congratulations on making the smart choice with Solahart.

Noté 4 sur 5 étoiles

A very easy company to do business…

A very easy company to do business with. Some times a phone enquiry was a little late in response but always resolved , they used a local contractor for installation which was excellent ontime and very efficient
Would recommend to anyone looking at installing a home battery system

13 avril 2026
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Réponse : Solahart Australia

Hi Gary

Thank you for taking the time to leave us this review and for your kind words! At Solahart, we aim to provide the highest levels of product and service at all times.

If you have any further feedback or questions for the team, please feel free to email solahart@solahart.com.au with your postcode and contact details and we can contact you directly.

Congratulations on making the smart choice with Solahart.

Noté 1 sur 5 étoiles

Disappointed Customer

I paid a deposit for a solar / battery installation in December 2025 , 4 months later still no solar or battery installed . So I then made the request for a refund of the deposit to find a more reliable supplier and to get my installation completed in a timely manner . So nearly 2 weeks after requesting the refund I am still chasing Solahart for my deposit to be returned.

Totally unsatisfied

20 avril 2026
Avis spontané
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Réponse : Solahart Australia

Thank you for your sharing your experience with us. We are very concerned to hear as we strive to always provide the highest levels of product and customer service. We would appreciate the opportunity to investigate this further and arrange for you to be contacted.

If you are willing, could you please send an email to solahart@solahart.com.au with your full name, postcode and contact number? We will then have a team member contact you directly to assist.

We regret that your experience has not been of the standard we pride ourselves on at Solahart and we hope that we can resolve this for you.

Noté 5 sur 5 étoiles

Quote was delivered quickly.Very easy…

Quote was delivered quickly.Very easy process. Friendly staff. Installers explained system and were professional.

10 avril 2026
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Réponse : Solahart Australia

Hi Matthew

Thank you for taking the time to leave us this review and for your kind words! At Solahart, we aim to provide the highest levels of product and service at all times.

If you have any further feedback or questions for the team, please feel free to email solahart@solahart.com.au with your postcode and contact details and we can contact you directly.

Congratulations on making the smart choice with Solahart.

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