Smart Energy Avis 1 108

Very good service

The people you have working for you are very good. From sales to installation I could not fault any of them. So helpful and willing to look at making it affordable for us

I got a Battery fitted works well added to solar panels had it on for some black out that seem to be more often in our suburban area

I was surprised how comfortable & well informed l felt when dealing with the Smart Energy representative, it’s so hard these days trusting people, with all the scammers around. She thoroughly went through everything with us and made it very easy to make our decision. I highly recommend Smart Energy

Great follow up. Open about pricing. Great customer service.

The prompt confirmation of a problem and then getting a company close by to help fix the issue.

Professional installation of the battery pack and good advice during quotation period.

Not so intrusive but nevertheless open efficient and straightforward

The organisation done by Beth was excellent. she organised the time and for a time that suited, the team she got to do it were also excellent

Good workmanship. Good communication. Prompt service

The company was excellent from start to finish,the installers were a credit to there company

quality product both solar and battery's saving money would recommend getting panels and batteries for bill relif

Excellent customer service and backup. Can confidently recommend Smart Energy. Solar panels are working well. Staff were patient with my inexpertise of all things regarding energy consumption.

Great customer service as always

Having a solar battery installed, has greatly reduced my energy costs. It was replaced in December 2025, due to storm damage from the cyclone last year, but the new one is working well.

The initial salesperson was knowledgeable, friendly and fact
Based

After fitting a solar system with battery my bill has plummeted. I run a pool and a spa in the daytime with the power of the sun. Smart Energy installation was professional and friendly.

After a problamatic start with the Alpha Inverter/Battery failing it was the assistance from Smart Energy staff that enabled a satisfactory result. The system is working well and generating solar energy for daily use and to charge the Battery which is saving money. Being retired is enabling us to run high use appliances in the day, taking advantage of the solar power generated. I tell people how good the system is and recommend they look at getting a solar system. Possibly even with more solar panels (10) and Battery (5kW).

Mark explained that we only needed an additional battery, not additional solar panels. And this has been the case, our 2 batteries have been fully charging every day.

Have been impressed with the customer service I’ve received from Smart Energy over the last 18months. I receive regular calls to check that my system is meeting my household energy needs and that I’m getting the best from my energy provider. All team members I have spoken with that been polite, knowledgeable and extremely helpful. Thanks Smart Energy!