Fantastic Service. I needed an unusual ergonomic chair re-upholstering after years of use. The company helped me trace the manufacturer and purchased a replacement cover. Five hours of skilled re-u... Voir plus
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Small order but good service. Was looking for a retaining clip for a chair gas lift cylinder. This was the best price by far. Delivery with simple logistics, order acknowledgement and dispatch notific... Voir plus
I queried the diameter of the inner spindle described as 10mm. Chair Clinic replied within 20 mins to on line chat, explained that the 10mm strut in fact had an 8mm shoulder where it fits into a 5 a... Voir plus
We bought a reproduction wooden office chair which was on castors. The castors regularly fell out and as the chair was on a fitted carpet, they might not have been the best choice. However Chairclinic... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
The Chair Clinic have been supplying commercial/contract office seating & office furniture and renewing, repairing & reupholstering commercial seating & office chairs across the West Midlands & UK for over 30yrs. SUPPLY : REPAIR : RENEW
Coordonnées de contact
Wedgbury Way, DY5 3JT, Brierley Hill, Royaume-Uni
- 01384 480030
- sales@chairclinic.co.uk
- chairclinic.co.uk
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The Customer Service Rep worked with…
The Customer Service Rep worked with me as I wasn't sure what seat I needed. He sent me pictures to help me pick the correct one.
I was able to track my order too.
It was great that I was able to purchase just the seat rather than ordering a brand new chair (the rest of the chair is still in good condition) which saved my employer money as help as helping the environment.
Fast service supplied hard to find part
Seemed to be the only place with the chair part I needed and supplied an extra screw I requested, delivery was fast and item was well packed, thank you
Great customer support via email
Great customer support via email. Very responsive. Sent pics of old part I wanted to replace and they verified that I was ordering the correct replacement. Saved me having to buy a whole new chair. Would definitely use them again.
Don't throw that chair away! These guys can help.
I was lost, so many choices, how the hell was I going to work out what was the right part? My chair was giving me random sinking feeling and constantly needed adjustment, trying to get the budget to replace it wasn't flying. Found the chair clinic, watched the handy videos. realised this is something I can do. quick delivery to the office, 10mins later my chairs like new!
Great and friendly advice
Great and friendly advice. Items arrived quickly and were perfect for the job.
Easy to order
Easy to order, fast and on time delivery. A very good product which solved my chair problem.
Excellent advice and products
Absolutely brilliant. Advice on how to get my broken base off and then ordered a replacement. Came within 24hours and fits a treat. Can’t recommend enough. Thank you The Chair Clinic
Absolutely brilliant.
Absolutely brilliant company to deal with. Even for my small purchase of a set of castors Adrian was incredibly helpful. He responded to my questions very quickly each time and gave clear guidance including directing me to a relevant video and guide. My order was dispatched incredibly quickly and everything was perfect, including the price and quality. Thanks.
Solid Price, Solid Service
Small order but good service. Was looking for a retaining clip for a chair gas lift cylinder. This was the best price by far. Delivery with simple logistics, order acknowledgement and dispatch notification. Good enough if the part arrives in a reasonable time frame - next day in this case, so credit where due.
Efficient and Quality
Website easy to navigate with all the product info I wanted (not all websites had that), dispatched and delivered very quickly and I was kept up-to-date at each stage of the process. Product is excellent quality and very clear instructions how to swap the arm rests over
Very helpful despite me making a faff…
Very helpful despite me making a faff by ordering wrong size. Excellent communication has enabled me to get the problem sorted and unused items returned for refund.
Needed a new gas lift for my chair (a…
Needed a new gas lift for my chair (a complete unknown world for me) but The Chair Clinic came to the rescue. Helped me identify my chair and which part I needed with a few options.
Chair part came next day and the tools I hired were super easy to use and easy to return.
Staff were super helpful and very happy that my chair is now fixed.
The right stuff delivered on time and…
The right stuff delivered on time and well packaged. Expensive but you get what you pay for.
Would buy again
Good communication with seller to determine correct gas piston. Arrived perfectly along with tool. Accompanying videos were great and a changed out my piston easily without damaging my chair.
Easy transaction
Prompt shipping, well packaged product which fitted the chair in question a treat. Very happy and will use you again.
It doesn't get better than this
I spoke to both the sales person and the I think the owner of the business at this location and I have to say the help and support I had was absolutely fantastic. Diagnosing the part that I needed was very simple and very quick and recommended to me was putting the post and delivered to me the gentleman and I spoke to actually took me through how to take the chair apart without the tool just using a shockwave from a hammer have to say it was absolutely brilliant, and I would recommend this organisation to just about anyone
Highly recommended and professional
Adrian at The Chair Clinic was brilliantly helpful on advising me which gas lift I needed to repair my office chair. He also gave an option for a taller option, which was ideal. My order arrived very quickly with FedEx, and tracking was available. It was packaged well and so arrived in perfect condition. The part was easy to install and looks great. I can highly recommend The Chair Clinic which saved me a small fortune over buying a whole new office chair for the sake of the gas lift.
Knowledge of chairs is extensive
Knowledge of chairs is extensive. Good advice and very helpful.
Purchase of advised gas cylinder is just what I needed. It was well packed with on time delivery.
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