Had a couple of deliveries from Champion Timber now. Each time, driver has turned up when expected, friendly and helpful enough to leave the delivery in back garden until I need to use it.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Have used them a few times and had positive feedback, today was no different. Delivery was 35 x 2.4m lengths delivered well within the time frame given, plus the guys read the delivery instructions wh... Voir plus
L'entreprise a répondu
The staff are knowledgeable and helpful to DIY amateurs and do not discriminate because you are not a high spending account holder. Timber is a major cost in home renovation, but they supply timber to... Voir plus
L'entreprise a répondu
I ordered the cheapest decking I could find. It arrived when expected, by a cheerful bloke in a company van. Good quality timber, no warped boards. Very helpful customer service via telephone.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de bois
- aussi dans
- Fournisseur de bois
- Fournisseur de matériaux de construction
- Magasin d'outillage
- Magasin de bricolage
- Magasin de matériaux d'isolation
À propos de Champion Timber
Écrit par l'entreprise
Champion Timber - Specialist Timber Merchant.
Unrivalled quality. Unrivalled range. Unrivalled service.
Good quality timber is a joy to work with and creates a better job. In fact, cheap timber is often a false economy, as anyone who has had to deal with excessive knots, warped joists or splitting timber knows.
At Champion, we source our own timber from Northern Scandinavia, machine it ourselves and sell directly to you. By doing this, we control the quality and continuity of supply and offer the best quality at competitive prices. We also have a comprehensive range and carry vast stocks of decking, landscaping timbers, fencing, sheet materials, insulation, flooring, doors and stairparts. We also stock a wide selection of timber-related products such as fixings, adhesives, power tools, ironmongery, paint, and much more.
With 10 branches across the South East, we are the region's leading independent timber specialist with over 90 years of experience of supplying the trade. We are dedicated to providing you, the professional, with the range and quality of timber that will save you time and money.
Shop NowCoordonnées de contact
Champion House, 205-209 Burlington Road, KT3 4NB, New Malden, Royaume-Uni
- 020 8949 1621
- marketing@championtimber.com
- championtimber.com
4,4
Excellent
72 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
First Class Service!
I recently visited Champions (Bromley Branch) to get some decking boards. Staff were incredibly helpful, they calculated the number of boards I needed, carried out several cuts and provided an all round fantastic service. They went above and beyond ....and with a smile! 😊
9 septembre 2022
Avis spontané
Réponse de Champion Timber
Hello Paula, we are glad that you made good use of our branch timber cutting services. We look forward to seeing you again soon.
Very helpful free delivery
Contacted the Dorking branch on the phone to discuss requirements for small job. Very helpful excellent advise, Free delivery which arrived on the day of my choice
31 mars 2022
Avis spontané
Réponse de Champion Timber
Hiya Dave, thank you for the positive 5 star review! We are glad we were able to help
Worst delivery service ever
Had a delivery from Champion Timber in New Malden on Friday 17 of July 2021. The driver left everything on the pavement and because it was s 3.6 mm ply the wind blew it all over a busy road in central London. The lady which manages the offices, rang me to let me know that she wasn't happy with my shopping choice and had to one of the guys in the offices for help. Rang the branch and David told me that a lady I think she is the transport manager was going to ring me shortly. Waited all day, rang them back, Jack told me she had gone home and he was going to leave a note. No has rang back. Having done business with Champions for years their delivery service always has been rubbish. I have never understood their delivery service. Until they get prosecuted for leaving things wherever they can, they will never learn. I don't think they even have a customer service.
19 juillet 2021
Avis spontané
Really, really helpful staff in Bromley
I only use the Bromley branch so cannot comment about elsewhere. The staff in Bromley are so helpful and patient with keen DIY builders who need advice before buying. I really cannot speak highly enough about this branch!
23 juin 2021
Avis spontané
Réponse de Champion Timber
Hello Stephen, we appreciate the lovely feedback... but cannot help that notice the star rating might be incorrect?
Excellent customer service
I like to say how please I was with the staff at champions chessington branch .
Excellent customer service they were very helpful and polite and friendly. The manager was very professional and explained what I needed .
I certainly will recommend this branch
7 juin 2021
Avis spontané
Réponse de Champion Timber
Viv, thank you for the lovely review. We will be sure to pass these comments onto the Chessington branch.
Bunch of clowns!
This company wanted £50.00 to delivery 4 x 1.2 metres of Ogee architrave to Reading! Apparently they couldn't put it in the post - they'd have to "hire a van" to deliver it. Total p*ss take!
29 mars 2021
Avis spontané
Réponse de Champion Timber
Hello Sharon, unfortunately, this is just the way that we operate. We have a fleet of vehicles that cover the local area for free delivery, anything outside of this area is chargeable. In addition to this, putting 4 x 1.2m lengths of moulding into the post would be both impractical and most likely end in damages in transit, therefore this is why we suggested hiring a courier to deliver this order.
Can't fault Champions
Can't fault Champions. The staff are always super helpful and carry out their jobs with a smile. Definitely recommended.
7 octobre 2020
Avis spontané
Réponse de Champion Timber
Thank you Renato! We hope to see you again soon.
Really good, for even the cheapest decking.
I ordered the cheapest decking I could find. It arrived when expected, by a cheerful bloke in a company van. Good quality timber, no warped boards.
Very helpful customer service via telephone.
Online ordering should be improved, but I'm still giving them 5 stars.
11 août 2020
Avis spontané
Réponse de Champion Timber
Hello VS, what exactly could be improved about the ordering process? We would love to hear your feedback, please email any comments you have to marketing@championtimber.com
Réponse de Champion Timber
Thank you for the review, Peter, we look forward to seeing you again.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.