The quick delivery But very disappointed that you are continuously out of stock of the hair, nail gummies
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered online for first time … then they obviously realised they had no stock ….didn’t communicate with me ….order still has not arrived …had to email them to ask what went wrong …then only did they... Voir plus
Charava has all of the longevity supplements in one convenient site. GMP certified products. I’ve been using NMN, Resveratrol, Fisetin, CoQ10, Alpha Lipoic Acid and I feel great. I read a longevity bo... Voir plus
L'entreprise a répondu
Efficiency and fast delivery. Great product. I've used your magnesium complex.it made such a difference.. I've started NMN 1200..its still early days.. Will share.. Thanks
L'entreprise a répondu
À propos de l'entreprise
À propos de Charava South Africa
Écrit par l'entreprise
CHARAVA ♾️
Pronounced: [shah-ray-ver]
Premium Supplements for Longevity and Well-being
Established in the UK in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being.
Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.
At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way by answering questions, offering guidance, and ensuring a seamless experience. As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.The Woman&Home Beauty Awards 2025, South Africa
Écrit par l'entreprise
- Charava's Magnesium Complex Wins
- We are thrilled to announce that Charava has been recognised at The Woman&Home Beauty Awards 2025 in South Africa , with our Magnesium Complex winning a 'Holy Grail' in the supplements category. This achievement highlight our commitment to providing high-quality, science-backed supplements for optimal well-being.
CERTIFIED
Quality, Sustainability, and Responsible Production
At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.
That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).
These certifications demonstrate our dedication to quality, sustainability, and responsible production.
Coordonnées de contact
Afrique du Sud
- Sales@charava.co.za
- charava.co.za
FOLLOW US
4,4
Excellent
296 avis
A répondu à 41 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service all-round
Excellent service all-round. The team are always available and ready to assist. The speed of service and delivery of products is next-level
19 février 2026
Réponse de Charava South Africa
Hi Tomo, thank you for your thoughtful review. We are very pleased to hear that our team was helpful and that you are enjoying the products. Your support means a lot to us.
Réponse de Charava South Africa
Hi Doret, thank you for your review. We are glad to hear that your order arrived quickly and that you are enjoying the product. We appreciate you taking the time to share your experience.
A wrong order was delivered and I…
A wrong order was delivered and I queried it. The correct order was then delivered a few days later and Marie from Charava told me to keep the incorrect one that was delivered prior. I am happy with how my query was handled. Thank you, much appreciated 👏
27 février 2026
Réponse de Charava South Africa
Hi Neo, thank you for your kind message. We are really pleased that our team could resolve the issue quickly for you. Your patience and understanding are greatly appreciated, and we are happy everything worked out in the end.
Bad customer experience
Warehouse received my order but told no one that they did not have stock. Or they did tell someone and no one told the customer. Yet the product online did not indicate no stock. I had to follow up as to where my order was, only to find out there was no stock. Bad experience.
24 février 2026
First time online order experience
Ordered online for first time … then they obviously realised they had no stock ….didn’t communicate with me ….order still has not arrived …had to email them to ask what went wrong …then only did they apologise for mishap ….still await the stock and they can’t give me an exact expected time of arrival !!! Just a poor overall first time online experience !!! You can do better Charava!!!
24 février 2026
The order experience was good
The order experience was good, I couldnt pick up when ordering how long it would take to be delivered, maybe I missed it but if it does not exist, I would recommend a guideline time frame. The delivery was very quick and the Courier guy was also good. Will definitely order again.
16 février 2026
Réponse de Charava South Africa
Thank you, Sydney, for sharing your experience. We are so pleased the delivery was quick and that you would recommend us. We completely understand that results can take time and appreciate your thoughtful feedback.
Debiting my account despite having no stock ?
Despite subscribing these guys have ran out of stock on the item I subscribed to
Despite NO STOCK they have debited and charged me for the item , even though THEY HAVE ZERO STOCK How does that work ??
So disappointing
28 janvier 2026
Avis spontané
Réponse de Charava South Africa
Dear Mr Brennan,
Thank you for your review. We understand how frustrating this must have been.
This was caused by a technical issue during the implementation of our new subscription platform, which incorrectly triggered a charge while the product was out of stock. As soon as this was brought to our attention, we processed a full refund immediately.
We apologise for the inconvenience caused. If you have any further questions, please contact us at support@charava.com or via the website chat, where our support team is available during office hours to assist.
Kind regards,
The Charava Team
Product is amazing
Product is amazing! I am 51 this year and noticed a difference in my mental clarity and fat loss within the first week
21 janvier 2026
Réponse de Charava South Africa
It is great to hear you have noticed a difference in your mental clarity and focus. We appreciate you sharing your experience. Thank you Don!
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Excellent quality and trustworthy brand
Charava® offers high-quality, science-backed longevity supplements with a clear focus on purity, transparency, and long-term health. The product range is well curated, and the information provided makes it easy to make informed decisions.
Ordering through Infinity Therapeutics Africa was smooth and professional, with efficient delivery and responsive customer service. It’s clear that Charava® prioritises quality, innovation, and customer care.
Highly recommended for anyone looking to support their health and vitality with confidence.
11 décembre 2025
Réponse de Charava South Africa
Thank you, Loné , for such a considered and detailed review. It means a great deal that you recognise our focus on purity, transparency and long-term health. We are especially pleased that you found the information clear and helpful in making informed decisions, as that is something we place strong emphasis on.
We also appreciate your comments about the ordering experience through Infinity Therapeutics Africa. Efficient delivery and responsive support are just as important to us as the formulations themselves.
Thank you for your recommendation and for taking the time to share your experience so thoughtfully.
I did not receive my magnesium…
I did not receive my magnesium glycinate. I only received my Spermidine.
Please advise
17 décembre 2025
You guys know your business and your…
You guys know your business and your processing is timely. Thank you.
27 novembre 2025
Réponse de Charava South Africa
Thank you, Giriraj, for your kind words. We truly appreciate you recognising the care we put into what we do, as well as the efficiency of our processing. Timely handling of orders is something we take seriously, so your feedback means a great deal.
Réponse de Charava South Africa
Thank you, Louis, for your encouraging feedback. We are pleased to hear your order was delivered quickly and handled efficiently. Consistency matters to us, so we appreciate you taking the time to let us know it made a difference.
This is a scam
This is a scam, I have not received my order placed in October and now have suddenly be billed for the same products exactly one month later.
No one communicates nor answers emails!
19 novembre 2025
Avis spontané
Réponse de Charava South Africa
Hi Sasha, I am really sorry you have had this experience, and I completely understand why you felt frustrated. This is not the kind of service we want anyone to go through.
Thank you for talking with me over email so we can work through this together. I appreciate your patience, and I am here to make sure both your order and your subscription are sorted out properly.
I am on it and will stay with you until everything is fully resolved.
Have a great day ahead,
Marie
The best supplements I've ever taken!
20 octobre 2025
Réponse de Charava South Africa
Thank you, Nona, that is incredibly generous feedback. It means a great deal to hear that our supplements stand out as the best you have taken. We put significant care into our formulations and ingredient quality, so your words truly matter.
Excellent product works so well
1 septembre 2025
Avis spontané
Réponse de Charava South Africa
Thank you, Robyn, we really appreciate your feedback.
Réponse de Charava South Africa
Thank you, Andrew, for your kind feedback. We are pleased to know that both the service and the products met your expectations.
Unmatched service, quality & appearance!
The service & quality of the Charava brand is second-to-none! Clean, aesthetic packaging that arrives so quick at your doorstep. I cannot wait to see and feel the benefits of my products: Ashwaganda, Lion’s Mane, Berberine & Magnesium. Thank you Charava Fam 💙👏🏼
3 octobre 2025
Réponse de Charava South Africa
Thank you so much, Tammy. We’re super chuffed to hear you were impressed with the Charava experience. Ashwagandha, Lion’s Mane, Berberine and Magnesium makes a powerful wellness stack, and we’re excited for you to start feeling the benefits soon.
Received my order quickly
Received my order quickly, just started the product today so cannot determine how good it is yet.
16 octobre 2025
Réponse de Charava South Africa
Thank you, Athena. We’re pleased your Charava order arrived quickly. We hope you enjoy trying your new supplement and start noticing positive changes with continued use.
Great Service!
Whilst I had to wait some weeks for Spermidine to return to stock, all my email enquiries were promptly replied to.
I was blown away with how fast my order arrived! So efficient.
Will definately recommend Charava SA ~ a pleasure doing business with.
13 octobre 2025
Réponse de Charava South Africa
Thank you, Michelle. We appreciate your patience while Charava Spermidine came back into stock, and we’re so glad your order reached you quickly once it shipped. We’re so happy you’ve had such a positive experience with our customer care and delivery service.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.