Banner for Charava South Africa

Charava South Africa Avis 296

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The quick delivery But very disappointed that you are continuously out of stock of the hair, nail gummies

Noté 1 sur 5 étoiles

Ordered online for first time … then they obviously realised they had no stock ….didn’t communicate with me ….order still has not arrived …had to email them to ask what went wrong …then only did they... Voir plus

Noté 5 sur 5 étoiles

Charava has all of the longevity supplements in one convenient site. GMP certified products. I’ve been using NMN, Resveratrol, Fisetin, CoQ10, Alpha Lipoic Acid and I feel great. I read a longevity bo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Efficiency and fast delivery. Great product. I've used your magnesium complex.it made such a difference.. I've started NMN 1200..its still early days.. Will share.. Thanks

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vitamines et compléments alimentaires
  2. Entreprise pharmaceutique

À propos de Charava South Africa

Écrit par l'entreprise

CHARAVA ♾️

Pronounced: [shah-ray-ver]

Premium Supplements for Longevity and Well-being

Established in the UK in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being.

Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.

At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way by answering questions, offering guidance, and ensuring a seamless experience.

As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.

The Woman&Home Beauty Awards 2025, South Africa

Écrit par l'entreprise

Charava's Magnesium Complex Wins
We are thrilled to announce that Charava has been recognised at The Woman&Home Beauty Awards 2025 in South Africa , with our Magnesium Complex winning a 'Holy Grail' in the supplements category. This achievement highlight our commitment to providing high-quality, science-backed supplements for optimal well-being.

CERTIFIED

Quality, Sustainability, and Responsible Production

At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.

That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).

These certifications demonstrate our dedication to quality, sustainability, and responsible production.


Coordonnées de contact

Promotion box for Charava South Africa

FOLLOW US

Stay updated with products, specials and helpful content on our range.

4,4

Excellent

TrustScore 4.5 sur 5

296 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 41 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Service

I've literally had the products for 5 days - but I have done a ton of research and I know they are good - but what makes this great is the service. You can't pay money for great service like this.

26 septembre 2025
Logo de Charava South Africa

Réponse de Charava South Africa

Hi Odelle, thank you so much for your kind words! We’re really glad to know our service stood out to you, and we’ll keep doing our best to make your experience just as good moving forward.

Cheers,
Marie

Noté 5 sur 5 étoiles

Really fast delivery and excellent…

Really fast delivery and excellent products

25 août 2025
Logo de Charava South Africa

Réponse de Charava South Africa

Thanks for rating us 5 stars! We appreciate it and we're happy to be part of your wellness journey :)

Cheers,
Marie

Noté 5 sur 5 étoiles

Good resolution of complaint

Good resolution of complaint. Very quick delivery.

30 juillet 2025
Logo de Charava South Africa

Réponse de Charava South Africa

Thanks for your kind words, Jaco! I am happy to have turned your experience around :)

Cheers,
Marie

Noté 5 sur 5 étoiles

Great service and delivery

Great service and delivery

25 juillet 2025
Logo de Charava South Africa

Réponse de Charava South Africa

Thanks for rating us 5 stars, Mark! Happy to be part of your wellness journey.

Cheers,
Marie

Noté 1 sur 5 étoiles

You accept payment on product that you…

You accept payment on product that you don't have, and a refund is only available up to three weeks after placement of the order. Thus, use other people's money to run your cashflow.

30 juillet 2025
Logo de Charava South Africa

Réponse de Charava South Africa

Hi Gerhard,

I’m really sorry for the inconvenience and completely understand your concern.

The refund was processed on 31st July, the day after your order was placed, and a confirmation email was sent at the time. The time it takes for the funds to appear in your account depends on your bank’s processing speed, which can sometimes take a few working days.

We’ve recently experienced higher-than-usual order volumes and had to manually send the last few units of stock through our partners. Unfortunately, those manual orders didn’t update our inventory system in time, which is why the product still appeared available at checkout. I truly apologise for the confusion this caused.

If there’s anything else I can assist with, please don’t hesitate to let me know.

Kind Regards,
Marie

Noté 5 sur 5 étoiles
Logo de Charava South Africa

Réponse de Charava South Africa

That's awesome news, Zaakirah! We're happy to be part of your wellness journey! Let me know if there's anything else I can assist you with :)

Cheers.
Marie

Noté 5 sur 5 étoiles

Superb shopping experience

Superb shopping experience. Delivery super quick. I will give review on the product after a month

25 juillet 2025
Logo de Charava South Africa

Réponse de Charava South Africa

Thank you so much for your kind words! We're glad to hear the shopping and delivery experience went smoothly. Let us know if you need anything in the meantime.

Cheers,
Marie

Noté 5 sur 5 étoiles

Beautiful products

Beautiful products
Dr Craige Golding

24 juillet 2025
Logo de Charava South Africa

Réponse de Charava South Africa

Thanks for rating us 5 stars, Dr. Golding! We're happy to be part of your wellness journey! :)

Cheers,
Marie

Noté 5 sur 5 étoiles

Love the brand

Love the brand. Monthly customer here !

23 juin 2025
Logo de Charava South Africa

Réponse de Charava South Africa

Thanks so much, Loredana! We're so happy to have you as a regular customer. If there’s ever anything you need or if we can help in any way, don’t hesitate to reach out. 😊

Cheers,
Lai

Noté 5 sur 5 étoiles

Excellent service

Excellent service . Thank you.

19 juin 2025
Logo de Charava South Africa

Réponse de Charava South Africa

Thank you for the 5 stars! We so appreciate your support!

Noté 5 sur 5 étoiles

First time buyer

First time buyer. You tick all the right boxes. Highly recommended. Will most certainly make more purchases from yourselves.

2 juillet 2025
Logo de Charava South Africa

Réponse de Charava South Africa

Thank you so much, Henriette! We’re thrilled to hear your first experience with us was a great one. It means a lot that we’ve earned your recommendation and we look forward to supporting you on your wellness journey and welcoming you back for future orders!

Noté 5 sur 5 étoiles

Super-fast delivery and great quality…

Super-fast delivery and great quality products.

27 juin 2025
Logo de Charava South Africa

Réponse de Charava South Africa

Thank you so much for rating us 5 stars, Jenny! We're really glad to hear your order arrived quickly and that you're happy with the quality. Let us know if there's anything else we can do for you!

Cheers,
Lai

Noté 5 sur 5 étoiles

Updates after payment and delivery…

Updates after payment and delivery was on point

27 juin 2025
Logo de Charava South Africa

Réponse de Charava South Africa

Thanks so much for the kind words, Netsai! We're really glad to hear everything went smoothly with your order and updates. If you ever need anything else, we're here to help.

Cheers,
Lai

Noté 5 sur 5 étoiles

Service excellence beyond expectation

Service, especially your order processing, updates to customer and overnight shipping although we live in Bela Bela, Limpopo. I ordered +- 14:00 and it was delivered 7:15 next morning

26 juin 2025
Logo de Charava South Africa

Réponse de Charava South Africa

Thank you so much, Tobie! We're truly grateful for your kind words and so happy to hear everything arrived so quickly.

Cheers,
Lai

Noté 5 sur 5 étoiles

Great experience

Great experience. Questions about products answered immediately. Delivery within one day of ordering..

19 juin 2025
Logo de Charava South Africa

Réponse de Charava South Africa

Thank you so much, Pier! We're thrilled to hear you had a great experience. Quick support and fast delivery are what we aim for and we’re always here whenever you have questions. Enjoy your supplements!

Noté 5 sur 5 étoiles

Best service -super fast…

Best service -super fast delivery-excellent product-thnx

19 juin 2025
Logo de Charava South Africa

Réponse de Charava South Africa

Thank you so much for the 5 stars Sandra! We're delighted to hear you’re happy with the service and your order. We appreciate your support 😊

Noté 5 sur 5 étoiles

Great quality

I’m on my second bottle of this product, and I can already feel a difference. Thank you Charava, for the amazing service and products!

17 juin 2025
Logo de Charava South Africa

Réponse de Charava South Africa

Thank you so much for your kind words! We're thrilled to hear you're already feeling the difference. Your continued support means the world to us 💛 Let us know if you ever need anything!

Noté 5 sur 5 étoiles

Good quality products

Good quality products and delivered fast - highly
Recommended

19 juin 2025
Avis spontané
Logo de Charava South Africa

Réponse de Charava South Africa

Hi Scott,

Thank you so much! We're really happy to hear you're pleased with the quality and delivery. We truly appreciate your recommendation!

Cheers,
Lai

Noté 3 sur 5 étoiles

Ordering was seamless

Ordering was seamless. What bothers me is the frequency of the all the emails afterwards!

9 juin 2025
Logo de Charava South Africa

Réponse de Charava South Africa

Hi Charl,

Thanks so much for your message, and I’m really sorry about all the emails — we completely get how that can be a bit much.

We just want to keep our customers in the loop, but we’ll definitely take your feedback on board and try to find a better balance. Really appreciate you ordering from us!

Cheers,
Lai

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus