The delivery time given was not met so the item i purchased was not here in time for a birthday present which was very disappointing. When a replacement was sent out I finally received it nearly 2 we... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
The delivery time given was not met so the item i purchased was not here in time for a birthday present which was very disappointing. When a replacement was sent out I finally received it nearly 2 we... Voir plus
L'entreprise a répondu
Bought a necklace for my friend a few years ago with her children’s initials and date of birth on. She recently became a nanan so I bought her another disc with her granddaughter’s initials on and she... Voir plus
L'entreprise a répondu
I ordered x3 key chains for my sister, my daughter and then one for me because I wanted to treat myself. The workmanship, the sentiment behind the gift is absolutely amazing and as soon as they arrive... Voir plus
L'entreprise a répondu
Ordered an initial disc necklace a while back and unfortunately my baby snapped it. I emailed the company because I couldn’t see if I could just re order the chain rather than the whole combination ag... Voir plus
L'entreprise a répondu
A small family business that creates handmade jewellery that will put a smile on their face. Each necklace or bracelet that we create is entirely unique to you, making it meaningful & a keepsake worth treasuring for life.
Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
This mummy belongs too was an awesome gift and was loved by my Granddaughter.

Réponse de Charm Bear
Do not spend your money here, it’s a scam! We ordered a gift early December 2025. Despite repeated emails, promises, nothing delivered and no refund.

Réponse de Charm Bear
Extremely helpful with enquiries. This my 2nd Christmas of buying gifts from here. It was great that I could buy additional charms for last years gifts. Orders arrived in super fast time. Highly recommended
Purchased a Mammy and Daddy Keychain with 3 Charms on each, for my daughter & son~in~law for Christmas, from my Grandchildren.
Also bought a personalised Keychain with 'Bopa' on for my youngest daughter, from her niece and nephews.
So very pleased with the Keychains and I know both my daughters and son~in~law will be too!!
I have used this company several times but have never had the need to deal with their customer service department, I recently made a purchase of a keyring with 1 charm as well as an extra charm for a previous keyring purchased, which I paid more for than an add on charm, the keyring arrived with both charms attached which was not what I purchased, I paid extra so that I got extra packaging as it was a gift, after several emails back and forth to their customer services i was told there was nothing they could do even though it was their error, i definately will not use this company again

Réponse de Charm Bear
Highly recommend the keyrings.
Lovely presents, for someone special or for yourself. They were shipped out in a timely manner
There was some trouble with shipping, but after all was figured out with their very prompt and attentive customer service. I received my necklace and absolutely love it. Highly recommend.
Ordered from here and item was delivered two days later!! I was expecting it to be 10 days so was shocked when it came through the letter box so early. Quality of the product is amazing and as described on their website. Packaging is really nice and not just thrown in a little box. They really take care in placing it in a felt envelope with brand name on it.
Highly recommend and will be ordering from here again!
Purchased 2 key rings from here after an ad popped up on Instagram!
As a rule I don’t usually click on these type of ads as I’ve been burned before however these looked cute and I wanted something more thoughtful than the usual stuff for Father’s Day.
I ordered these (dad and grandad belongs to) on the 11th and was well aware of the turn around so expected them to come this week! Surprisingly they arrived on the Friday before Father’s Day.
The key rings have gone down really well with the recipient’s and they are actually lovely and really well made!
I plan on buying a couple more in the near future and I can only hope that I receive one too….failing that I’ll just buy my own.
Amazing service,ordered the keychain with 2 charms,arrived today and it's perfect.They made sure it arrived before mother's day and had great updates for my order, even responding to my emails even on a Sunday.Great company I will buy from again.👍
Thank you so much for the gorgeous key ring. My Daughter in Law loves it.
Great service from this company.
They posted the gift to Australia and followed up the delivery when delayed.
I would highly recommend Charm Bear.

Réponse de Charm Bear
My order was for my best friend and although I always have reservations when ordering personalised items - I can’t commend you enough.
All my questions were answered and when the necklace arrived it was even better than expected.
It was packaged so lovely and when given as intended even made my favourite person cry! She looks beautiful with it on. The dates and initials are her sons - it was from them (via me).
Thank you so much, your efforts made a special thoughtful gift become a moment. A moment between a loving mum and her two loving boys.
Everyone we know has commented on how lovely it looks and the quality is excellent.
If there is anyway we can support your business - pls let us know! You totally deserve it and would love others to have the same experience that we’ve had.

Réponse de Charm Bear
I would definitely rate much higher than a 5 star if i could. When I purchased my keyring I only had two grandchildren and was overjoyed when it arrived. It far exceeded the picture on website and brilliant quality. Moving on and I have two more little people to add and it couldn't have been easier. My query about ordering just the little people and not a whole new keyring was picked up within 24 hours, I was walked through the process, placed my order, refunded the required initial overpayment and my order has been dispatched and will be with me within the next couple of days.
I highly recommend this company and will be purchasing again

Réponse de Charm Bear
Well where do I start! Would give 10 stars if I could! Bought two personalised keyrings and they have exceeded my expectations. Beautiful, polished and excellent engraving. From submitting order it has been an absolute delight to receive a friendly corteous and professional emails confirming order, then advising when dispatched and would absolutely recommend this company to all. Will look forward to submitting further orders in the future. Thank you Charm Bears, can't wait to see recipients faces when they receive their gifts.

Réponse de Charm Bear
Bought personalised necklaces and bracelets, such beautiful gifts..
will be back to purchase from again 5 stars for sure x

Réponse de Charm Bear
I bought key rings for my daughter, son and daughter in law. They loved them and said they were beautiful. My son said his key ring was too nice to use. Everyone that saw them said how lovely they were and they’ve never seen anything like them before. Arrived really quickly and packaging was fabulous. I loved them so much I’ve ordered myself a key ring for myself. I will be using again and highly recommend this company. Excellent.

Réponse de Charm Bear
When I recieved my order it looks nicer in real

Réponse de Charm Bear
Bought a This Mammy Belongs To key chain as a present from our kids to their mammy, she loves it. The kids love it too. Service was prompt and all very friendly to deal with!!

Réponse de Charm Bear
These necklaces are wonderful! I love keeping my sons so close to my heart. I loved them so much that I ordered the design in both gold and silver!

Réponse de Charm Bear
Bought a necklace for my friend a few years ago with her children’s initials and date of birth on. She recently became a nanan so I bought her another disc with her granddaughter’s initials on and she loved it. It’s a lovely product and she gets loads of compliments about it. Quick delivery and packaged nicely too would recommend and will use Charm bear again 😊

Réponse de Charm Bear
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.