Chase Evans Avis 

I would like to thank Matthew Lung for his good follow-up work in Property Management. Matthew handles tenancy and maintenance issues efficiently and keeps everyone well informed. His consistent and reliable approach helps ensure matters are resolved smoothly and on time.

I had a very positive experience with Chase Evans Property Management. Eric Pang was professional, helpful and responsive throughout my sofa replacement issue. He communicated clearly, kept me updated, liaised with the landlord and helped bring the matter to a satisfactory resolution. I really appreciate his support and the way he handled everything.

I’ve been working with Abhijit for quite some time now, and he has always been super supportive and helpful. He’s also super quick to respond, which is especially handy when it comes to renewals and getting things sorted efficiently. I really appreciate his responsiveness and the consistently support he provides.

Overall good experience with property manager (Eric Pang) being responsive, supportive and addressing urgent issues quickly.

I had a very positive experience with Chase Evans, and in particular with Mint Mok as my property manager. Mint was always responsive, professional and helpful throughout my tenancy, and made the check-out and deposit return process very straightforward. I really appreciated her support and would happily recommend her.

Dainik Sharma is so patient and helpful during the process of our renting. He always respond very quickly and willing to solve the issue we confronted at anytime.

Eric Pang, very good guy, great service from him and everybody else at Chase evans. I really enjoyed living in this accomodation, if i move back to the UK I would be glad to go back to chase evans.

Justin has been very helfpul through my contract renewal process. His prompt response and clear communication has made the process very smooth.

Our flat purchase was really straightforward helped by Ginny who could not have been more helpful. She was very knowledgeable about the flats and the area and went out of her way to help us complete on time. Would highly recommend.

Kin Lee was very helpful and responsive throughout the process. Kin communicated clearly and always kept us updated. Really appreciate Kin's support!

Thank you very much for Amruta Statia.

Our experience with Chase Evans has been extremely disappointing from the beginning. As tenants, we have experienced consistently poor communication and an unacceptable standard of professionalism in the way our concerns and issues have been handled.

Whenever we have tried to contact them, they have repeatedly avoided speaking to us directly, dodged our calls, told us they would call us back, and then failed to do so. We are left chasing them for updates and following up on issues that they themselves have said they would deal with. They repeatedly say they will communicate and keep us updated, but there is very little follow-through.

There has been a clear lack of efficiency, organisation, accountability and professionalism throughout our move-in process. Issues have been poorly communicated between different parties, appointments have been missed, and we have had to repeatedly chase for basic updates and repairs.

What should have been a straightforward move has instead been an unnecessarily stressful and frustrating experience. As tenants, we should not have to constantly chase a letting agent to communicate with us or follow through on what they have promised.

Based on our experience so far, I would not recommend Chase Evans. The standard of communication, professionalism and treatment of us as tenants has been extremely disappointing.

Their staff member, Abhijit from the Renewals Department is prompt in responding to my request and his working attitude is professional.

had a very positive experience dealing with Kin Lee throughout the renewal of my tenancy. Kin was extremely helpful, professional and responsive, and she did a great job following up with the landlord and helping us reach an agreement that worked for both sides.

I really appreciate her communication, cooperation and willingness to assist throughout the process. She kept me updated and made the renewal process much easier and smoother.

Thank you, Kin, for all your help and excellent service. I would definitely recommend her to anyone looking for a helpful and professional renewals coordinator.

I’m really grateful for Eric’s professional help with resolving the recent property maintenance issues . He made the process easy and straightforward, making sure that everything was resolved. Fantastic service from Eric Pang.

We have been with Chase Evans for a very long time. I would like to comment on Amruta Satia. She has been a wonderful agent dealing and advising us on renewals. She's always on the phone and answers quickly, and replies to all of our queries immediately. It's always such a pleasure, and gives us peace of mind. Thank you Amruta!

My agent was Kevin Chidi and he was the best. He was continuously on top of all the properties on the market, would update me all the time and always tried to get the best deal for me.

Chase Evans has been the letting and property management agency of my brand new apartment in London (E14) since October 2021. Everything was fine before this year.

As the property manager of my flat, Ms Alyah Lewis did not fulfill her duties to monitor the tenant to remove all his personal possessions when he checked out on 11 July. It's extreme distressing that my flat was terribly messy and dirty. Many damages were not related to the principles of fair wear and tear.

Ms Alyah Lewis persuaded me to accept the claim £250.00 from the tenant’s deposit for professional clean. However, the actual cost is more than £330.00. Even more ridiculous that I have to pay extra for removing the tenant’s personal possessions. It’s totally unfair for me since it’s not my fault.

Besides, the tenant broke one bed slat, obviously, it’s not related to the principles of fair wear and tear. Ms Alyah Lewis persuaded me to accept the claim £30.00 only for that. However, Chase Evans’ contractor suggested me to buy a new bed frame which costs more than £270.00 at last.

The total claim amount from the tenant’s deposit proposed by Chase Evans is about £1,700.00 (inclusive of the damaged front door lock £936.00). Actually, I need to spend more than £3,000.00 to restore my apartment for the new tenant. I am really disappointed with Chase Evans indeed. No stars should be given for it.

Kin Lee was very supportive on making contracts! highly recommended :)