An absolute game-changer for AI tools!I've been using Chatex for a while now, and it has completely transformed my daily workflow. Having access to multiple top-tier AI models, document analysis, and... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Their customer service was amazing. Emma helped me and from jyst my opening message took care of everything in one go and sent me back on my way. Would recommend to anyone looking into ai assistants
Die Funktionen die ich ausprobieren wollte haben gut funktuioniert. Leider habe ich festgestellt das ich eine KI zu wenig nutze. Deswegen habe ich auch erstmal die 1€ Variante probiert. Sehr gut hat... Voir plus
I signed up for the free trial but I realised this was not what I needed and it couldn’t help me but I didn’t notice that it would automatically charge me after the free trial although in retrospect t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Chatex AI is a browser-based AI workspace that brings chat, search, files, images, and leading AI model families into one place. Instead of switching between separate tools, users can start a conversation, choose the model that best fits the task, upload supported files, generate or refine images, and use web-backed search when they need current information. Chatex is independently operated and integrates with third-party AI model providers. Model names and trademarks belong to their respective providers, and Chatex is not affiliated with, endorsed by, or sponsored by those providers.
Coordonnées de contact
8 The Green, STE R, DE 19901, Dover, Etats-Unis
- +1 816 680 6663
- support@chatex.ai
- chatex.ai
4,2
Bien
22 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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Good. Grateful.
An absolute game-changer for AI tools!I've been using Chatex for a while now, and it has completely transformed my daily workflow. Having access to multiple top-tier AI models, document analysis, and web search in one single interface is incredibly convenient. The user interface is clean, fast, and very intuitive. It saves me so much time and effort every day. Highly recommended!
14 septembre 2026
Avis spontané
Thank you Emma!
14 septembre 2026
Avis spontané
Preying on people thinking it's…
Preying on people thinking it's chatGPT. My mother was unknowingly subscribed for 5 months before realizing, and once visiting the site, was convinced that it was ChatGPT, so she was about to brush it off.
Thankfully I witnessed this and we canceled it, but this is very predatory.
8 septembre 2026
Avis spontané
Réponse de Chatex AI
Hi Ethan, thanks for the feedback, and sorry to hear about the confusion.
Chatex is an independent service that provides access to AI models from several providers, including OpenAI's GPT models. We are not ChatGPT or affiliated with OpenAI, and this is stated throughout the site, including on every model label, in the chat screen, and in our Terms.
We can confirm the subscription has been cancelled and no further charges will be made. If you have any other questions, our support team is available in the app.
Their customer service was amazing
Their customer service was amazing. Emma helped me and from jyst my opening message took care of everything in one go and sent me back on my way. Would recommend to anyone looking into ai assistants
5 septembre 2026
Avis spontané
Réponse de Chatex AI
Hi Jay, thanks for the feedback.
Chatex never charges without authorization. Every paid plan is started by the account holder at checkout, where the price, the billing schedule, and the auto-renewal are shown before payment, and the same terms are in our Terms of Service and on the pricing page. The $29.99 charge is the standard monthly renewal that follows the paid trial unless the plan is cancelled first, and we're sorry if that step was missed.
We requested your account details through Trustpilot on September 11 so we could look into this, but the request expired without a response. If you would like us to check the charge, please contact our support team in the app with the email on your account.
Very prompt and helpful assistant
Very prompt and helpful assistant. Acknowledged my enquiry and resolved within minutes of raising the issue.
31 août 2026
Avis spontané
support is very kind and understanding
support is very kind and understanding! especially, emma :)
25 août 2026
Avis spontané
cancelation acount
seems to fast solving problem. I hope everything will be as we agreed. thx
19 août 2026
Avis spontané
Підтримка на висоті
Підтримка на висоті. Реагуть відразу. Даже не чекав такого. Приємно.
13 août 2026
Avis spontané
It was nice
It was nice and everything was ok especially the support was nice and really helpful especially this kind lady named Emma.
13 août 2026
Avis spontané
subscription payment blabla
The support replied very fast and the problem was solved
8 août 2026
Avis spontané
Very quick response very helpful and…
Very quick response very helpful and polite person
7 août 2026
Avis spontané
I signed up for the free trial but I…
I signed up for the free trial but I realised this was not what I needed and it couldn’t help me but I didn’t notice that it would automatically charge me after the free trial although in retrospect the email did warn me. However when I contacted the chat to ask for a reversal, it was sorted out in about 30sec with no issues.
3 août 2026
Avis spontané
Support Agent acted very quickly and…
Support Agent acted very quickly and resolved the issue in a matter of minutes. Very impressed.
31 juillet 2026
Avis spontané
The chat expert was very fast and…
The chat expert was very fast and helped me cancel my subscription immediately and request a refund
25 juillet 2026
Avis spontané
Emma was very helpful
19 juillet 2026
Avis spontané
Die Funktionen die ich ausprobieren…
Die Funktionen die ich ausprobieren wollte haben gut funktuioniert. Leider habe ich festgestellt das ich eine KI zu wenig nutze. Deswegen habe ich auch erstmal die 1€ Variante probiert.
Sehr gut hat mir Ihre Bearbeitung der Rückerstattung gefallen, das ging echt schnell.
17 juillet 2026
Avis spontané
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