Chatters Hair Salon - Park Place Mall Avis 965

TrustScore 4.5 sur 5

4,7

501 1 Avenue South, #29, T1J 4L9 Lethbridge, AB, CA


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Chatters Hair Salon never disappoints, and once again, Maureen has worked her magic! From the moment you walk in, you're welcomed with warmth and professionalism. Maureen has an incredible power o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience at Cheddars Salon! The stylist was so friendly and easy to talk to — we had a great conversation throughout. I really appreciated how clearly she explained what she planned to... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

My appointment started about an hour after it was supposed to but the stylist was very nice and very talented. Over the phone I said I liked my hair curly and tended to use products that helped boost... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Adrianna is the best stylist and color tech there. She always does an amazing job with my daughter's hair and my daughter is always super excited after her cut and color. Adrianna is super personable.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Salon de coiffure
  2. Magasin de produits capillaires

Écrit par l'entreprise

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

965 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Worst Haircut

Prior to my appointment, my hair was quite long - well past my shoulders and collarbones. My main concern was that the front sections were noticeably shorter than the rest due to heat damage. I specifically asked for a good chop to just above my shoulders to remove the damaged ends and have my hair cut to one uniform length, with only subtle layers.

Unfortunately, I left the salon with my hair barely past my chin. I was not asked if I was comfortable going that short, nor was the length adjusted gradually - it was cut directly to that length. While I requested subtle layers, I now have layers that are shorter than the top of my ears. Additionally, the front pieces of my hair are significantly shorter than the rest, which was the exact issue I had hoped to correct.

I was too uncomfortable to express my disappointment at the time, as the cut had already been done. However, I have been extremely upset for the past 24 hours. I walked into the salon with clear expectations - hair just above my shoulders, all one length, and subtle layers, and I left with none of those expectations met. This haircut has completely shaken my confidence and is, without question, the worst haircut I have ever received.

26 décembre 2025
Avis spontané
Logo de Chatters Hair Salon - Park Place Mall

Réponse de Chatters Hair Salon - Park Place Mall

Thank you for taking the time to review your appointment. As our goal at Chatters is always to ensure our guests have the best experience, we are currently reviewing your feedback and one of our Managers will be in touch with you shortly.

Noté 1 sur 5 étoiles

Bad first hair appointment in YQL

Very excited for my hair appointment today, which started at 3:15 PM. After work, i went straight to Chatters Park Place Mall. I showed a clear reference photo of a medium-length layered haircut and explained that I usually DIY-cut my hair straight because the length gives me headaches. I specifically asked for layers and a U-shaped back.
After the initial cut, she showed me the back of my hair, but I honestly didn’t see any difference. it was still a straight, blunt line, similar to how I cut my own hair. I showed the reference photo again and explained that it should be layered, with a U shape, and also mentioned curtain bangs and face-framing layers, which she had acknowledged earlier.
She cut my hair again, but I still couldn’t see any noticeable change. At that point, I wasn’t sure if she was just trimming it straighter or only cutting the very back portion. I asked once more and showed the photo again. This time, she cut it into a V shape, but didn’t show me the back anymore and proceeded straight to blow-dry my hair.
In the end, it was a simple V-cut, not layered at all. just a plain cut that honestly anyone (even a friend) could do. For my first salon haircut experience in Lethbridge, paying $56, it really wasn’t worth it. Its a very simple cut and I dont know what she cant understand with what I wanted eve with photos already. I left feeling very disappointed, especially since I was very clear and consistent with what I wanted.

15 décembre 2025
Avis spontané
Logo de Chatters Hair Salon - Park Place Mall

Réponse de Chatters Hair Salon - Park Place Mall

Thank you for taking the time to review your appointment. As our goal at Chatters is always to ensure our guests have the best experience, we are currently reviewing your feedback and one of our Managers will be in touch with you shortly.

Noté 1 sur 5 étoiles

Poor service

Receptionist misinformed about cost of service. Hairdressers were cold.

14 octobre 2025
Logo de Chatters Hair Salon - Park Place Mall

Réponse de Chatters Hair Salon - Park Place Mall

We regret that the service cost was unclear. We'll address this to improve our service.

Noté 5 sur 5 étoiles

Content always feels great to get my…

Content always feels great to get my haircut🥰

7 octobre 2025
Logo de Chatters Hair Salon - Park Place Mall

Réponse de Chatters Hair Salon - Park Place Mall

We're happy to hear that you always feel great after your haircut! Thank you for your positive feedback; we appreciate it a lot.

Noté 5 sur 5 étoiles

Thank you Maureen!!

Thank you Maureen for making my hair look fantastic!! I have gotten a lot of compliments from all my family and friends!

11 octobre 2025
Logo de Chatters Hair Salon - Park Place Mall

Réponse de Chatters Hair Salon - Park Place Mall

We're so happy to hear that you love your hair and have received many compliments from your family and friends! Thank you for sharing your positive experience.

Noté 5 sur 5 étoiles

Mo's the best

Maureen is amazing, she always makes me feel welcome, and like a friend and not just a customer. She did a donation cut on me over 3 years ago and no one else has touched my hair since. My hair has never been so healthy and curly since Mo

10 octobre 2025
Logo de Chatters Hair Salon - Park Place Mall

Réponse de Chatters Hair Salon - Park Place Mall

We're happy to hear that you feel so welcome and valued! It's wonderful to know that you've had such a consistently positive experience and that your hair is healthy. Thank you for your amazing feedback!

Noté 3 sur 5 étoiles

I thought $56 for less than 10 minutes…

I thought $56 for less than 10 minutes in the chair was a bit steep for my liking , she was nice and did a good job, $25-$35 is reasonable, $56 was not

10 octobre 2025
Logo de Chatters Hair Salon - Park Place Mall

Réponse de Chatters Hair Salon - Park Place Mall

We appreciate your feedback and are glad the service was good. We'll review our pricing to ensure it aligns with the time spent and value offered.

Noté 5 sur 5 étoiles

Very friendly staff received great…

Very friendly staff received great service from the minute I walked in

3 octobre 2025
Logo de Chatters Hair Salon - Park Place Mall

Réponse de Chatters Hair Salon - Park Place Mall

We are happy to hear that you received great service from our very friendly staff from the minute you walked in! We appreciate the feedback.

Noté 4 sur 5 étoiles

I can’t remember my hairdressers name

I can’t remember my hairdressers name, but she was kinda shy, but very pleasant…she did a wonderful job on my hair, when I go back I would definitely like to have her cut my hair again. Thank you chatters

7 octobre 2025
Logo de Chatters Hair Salon - Park Place Mall

Réponse de Chatters Hair Salon - Park Place Mall

We're glad you enjoyed your haircut and that our stylist provided a wonderful experience! We appreciate your feedback and look forward to seeing you again.

Noté 3 sur 5 étoiles

Hair dresser needs to check with client…

Hair dresser needs to check with client before using perfumed products

8 octobre 2025
Logo de Chatters Hair Salon - Park Place Mall

Réponse de Chatters Hair Salon - Park Place Mall

We appreciate your feedback and will remind our staff to confirm product preferences with clients.

Noté 5 sur 5 étoiles

I had an amazing appointment with…

I had an amazing appointment with Jamie. She did the most wonderful job
I'm looking forward to my next appointment!!!

7 octobre 2025
Logo de Chatters Hair Salon - Park Place Mall

Réponse de Chatters Hair Salon - Park Place Mall

We're happy to hear that you had such a wonderful experience! It's great to know you were so pleased with your appointment, and we look forward to seeing you again.

Noté 5 sur 5 étoiles

would recommend Adrianna

Adrianna killed it i came in with black and red hair and i wanted it burgundy she stayed within the budget i had and didn’t sacrifice my hair health at all. she was the sweetest and most friendly stylist would go to her again! great experience

6 octobre 2025
Logo de Chatters Hair Salon - Park Place Mall

Réponse de Chatters Hair Salon - Park Place Mall

We're glad you enjoyed your experience with Adrianna! It's wonderful to hear that we were able to achieve your desired burgundy color while respecting your budget and hair health. We appreciate your kind words and hope to see you again soon!

Noté 5 sur 5 étoiles

Great experience

My hairdresser Adrianna was really great and had super helpful recommendations for products!

5 octobre 2025
Logo de Chatters Hair Salon - Park Place Mall

Réponse de Chatters Hair Salon - Park Place Mall

We're so glad that you had a great experience with Adrianna and she provided such helpful product recommendations! We appreciate your positive feedback.

Noté 5 sur 5 étoiles

Amanda has been doing my hair off and…

Amanda has been doing my hair off and on for over 20 years. She always does an amazing job

4 octobre 2025
Logo de Chatters Hair Salon - Park Place Mall

Réponse de Chatters Hair Salon - Park Place Mall

We are so happy to hear that you've had such consistently wonderful experiences for over 20 years! Thank you for your long-term patronage and positive feedback.

Noté 3 sur 5 étoiles

No one contacted me to tell me my…

No one contacted me to tell me my hairdresser would not be at my appointment. A confirmation email was sent the day before of which I confirmed yes. I wasted bus fare going to this appt. They ended up giving me an appt. with another hairdresser two hours later. She was friendly but did not cut my hair very well. Did not listen to what I said. I went home and hacke

at my hsir length.I have not had to do this for years!!
😥

24 septembre 2025
Logo de Chatters Hair Salon - Park Place Mall

Réponse de Chatters Hair Salon - Park Place Mall

We regret that your appointment did not go as planned and that you were not informed about the change in hairdresser. We're also sorry to hear that the haircut was not to your satisfaction. We appreciate your feedback and will address your concerns to improve our service. Our Salon Manager will be reaching out to you.

Noté 5 sur 5 étoiles

Gabby is amazing

Gabby is amazing ! I haven’t felt this pretty in a long time

1 octobre 2025
Logo de Chatters Hair Salon - Park Place Mall

Réponse de Chatters Hair Salon - Park Place Mall

We're so happy to hear that you felt amazing after your visit with Gabby! Thank you for sharing your kind words; we truly appreciate your feedback.

Noté 5 sur 5 étoiles

Quick and very satisfactory service

Quick and very satisfactory service. My stylist gave me an excellent shampooing & brushing. Thank you

30 septembre 2025
Logo de Chatters Hair Salon - Park Place Mall

Réponse de Chatters Hair Salon - Park Place Mall

We're so glad you received quick and satisfactory service! We appreciate you mentioning the excellent service you experienced. Thanks for your review!

Noté 5 sur 5 étoiles

Maureen is the best!

29 septembre 2025
Logo de Chatters Hair Salon - Park Place Mall

Réponse de Chatters Hair Salon - Park Place Mall

We're so happy to hear that you had such a wonderful experience with Maureen! Thank you for taking the time to leave us your kind feedback!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus