All staff are super friendly but highly professional. Store, facilities and equipment are immaculate and well organized. Service at counter terrific and most of all my stylist, Star, never disappoints... Voir plus
L'entreprise a répondu
13658 137 Avenue NorthWest, Skyview, T5L 5G6 Edmonton, AB, CA
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All staff are super friendly but highly professional. Store, facilities and equipment are immaculate and well organized. Service at counter terrific and most of all my stylist, Star, never disappoints... Voir plus
L'entreprise a répondu
Star is extremely knowledgeable about hair types and what the best style would be for me. She was fun to chat with and was patient & kind with my daughter for her cut as well.
L'entreprise a répondu
Lisa is an exceptional stylist who takes great care to ensure every detail is perfect. Her work is flawless—I leave feeling amazing and unlike past experiences with other stylists I never need to touc... Voir plus
L'entreprise a répondu
What can I say about Lisa? She always has my back. Does an amazing job of my hair, and always comes with excellent recommendations. She knows when I’m skeptical and assures me she has my best interes... Voir plus
L'entreprise a répondu
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
13658 137 Avenue NorthWest, Skyview, T5L 5G6, Edmonton, AB, Canada
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Listened to exactly what I was asking for. Great cut, my hair feels awesome.

Réponse de Chatters Hair Salon - Skyview
The knowledge about different products, the politeness in conversation and over all the experience in color and cuts.
Also remember ever one has there favorite hair dresser just like everyone has there favorite coffee.

Réponse de Chatters Hair Salon - Skyview
Cheko did mine and my daughter’s hair and we both loved it ! Talented hairdresser ! Amazing head massage !

Réponse de Chatters Hair Salon - Skyview
The friendliness of staff and the excellent quality of my hair stylist, Star makes this place special

Réponse de Chatters Hair Salon - Skyview
Was a very enjoyable appointment! I hadn't laughed so much in a long time! Tito is the BEST❣️ He is so easy to talk with. He told me of all his extra community work. Very personable. He is a master at his craft. Love my haircut/style. I will be back. Thanks so much❤️🥳

Réponse de Chatters Hair Salon - Skyview
Ciara was very friendly and did a great job. The man at the desk took my cost and hung it up.

Réponse de Chatters Hair Salon - Skyview
Last second decision to get my son’s hair done and get a hair tattoo along with it. The stylist was awesome and did such a great job! Could not be happier with the outcome!

Réponse de Chatters Hair Salon - Skyview
This place is awesome always great service and friendly staff

Réponse de Chatters Hair Salon - Skyview
Star always makes me feel like family, she listens to my needs and makes me feel heard and appreciated. I love coming to her and have been for 12 years. Absolutely love her.

Réponse de Chatters Hair Salon - Skyview
Hair looks great! Exactly what I wanted. I will go back to this hairdresser again next time.

Réponse de Chatters Hair Salon - Skyview
Lobna is fantastic. She makes me feel so comfortable and relaxed. I feel so good when I step out of her chair. She is just lovely.

Réponse de Chatters Hair Salon - Skyview
Update:
The location Manager reached out to me. She very understanding, accommodating, and offered options to ensure I was happy with the outcome. I so appreciated this. Although I needed to take more time (another 3.5 hours), the color correction was complementary.
I made a new appointment with a different stylist, Lobna, who I absolutely recommend and adored. She was professional, meticulous, and was able to not only correct the initial issue, but created colors that blended together to create a natural, dimensional, and beautiful look. She did another cut that created movement and texture. I think I found my new stylist!!
Due to the professionalism of both Brianna (Manager) and Lobna (stylist), I have changed my rating (initially 2 ⭐️⭐️) and recommendation.
Initial:
I had an appointment Friday (Nov.29). I have given it a couple days to try and get used to it, but the highlights we did are not at all what I was wanting. My stylist was friendly, but seemed like she was in a rush to do the highlighting and then off to do her own thing while I waited for the “lifting”. I’m just so unhappy with the results. And for almost $300 and 3 hours of my time, I do not want to have to take the time again or to pay to have someone else redo it.
I reached out to the customer service contact listed on the Chatters website.

Réponse de Chatters Hair Salon - Skyview
Kendra is really great and made me feel and see such big difference with my hair! I will be coming back and get her as my hair stylist. :)

Réponse de Chatters Hair Salon - Skyview
I stopped in and was very pleased with how quickly I was able to get an appointment. Kendra was very professional and I was really pleased with the results!

Réponse de Chatters Hair Salon - Skyview
Lisa is an amazing stylist, has great energy, and knows her stuff.

Réponse de Chatters Hair Salon - Skyview
Lisa was great! I appreciated the time she too to make sure that I got the cut I wanted, and her easy way with conversation.

Réponse de Chatters Hair Salon - Skyview
Great stylists, very friendly and professional. Have always had great experience with this location!

Réponse de Chatters Hair Salon - Skyview
Kendra was amazing. Super sweet and made sure it was exactly how I wanted it. I think she will be my permanent stylist. I loved her.

Réponse de Chatters Hair Salon - Skyview
Star was a great stylist. She was cheerful, social, and offered great advice for my hair routine.

Réponse de Chatters Hair Salon - Skyview
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