Cheapflights Avis 

1 007
TrustScore 1 sur 5

1,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

0 star:all comentaries is true!They are scam offering lowest price in the world,promising that up to 48 hours your flight confirmation will be sent, and later they said: unfortunately we can’t confirm... Voir plus

Noté 1 sur 5 étoiles

Fake. Email to Natalia from customer service and she acknowledge that this website does not function properly. and I told her I wanted to take further action and Can I have your manager email ID o... Voir plus

Noté 1 sur 5 étoiles

Never book through cheapflights They keep lot of ambiguity You are Never sure if ticket is confirmed They took money Sent email about conrmation and Never sent ticket They gave lot of... Voir plus

Noté 1 sur 5 étoiles

Be very careful when using the website. The booking that is advertised in the search does not match what you actually get. We specifically chose the extra baggage search option. We were then re-direct... Voir plus

À propos de l'entreprise

  1. Vacances & voyages

Écrit par l'entreprise

Currently Cheapflights is not responding to reviews posted to this page. If you require assistance, have concerns or wish to share an experience you had please reach out via www.Cheapflights.co.uk/support. We have a dedicated team ready to respond and assist you. Thank you! Our mission at Cheapflights is to help people experience the world by creating their favourite travel tools. With every query, Cheapflights searches other sites to show travellers the information they need to find the right flights, hotels, car hire and vacation packages.


Coordonnées de contact

1,1

Mauvais

TrustScore 1 sur 5

1 k avis

5 étoiles
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1 étoile

Aucun historique récent de demande d’avis

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N'a pas répondu aux avis négatifs

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Tous les avis

(1 007)

16 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Cheapflight's drag to call them for…

Cheapflight's drag to call them for cheap flights but do not trust them either do not call them. Just waste of time. They do not have good offer than any online website.

24 juillet 2019
Avis spontané
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Réponse de Cheapflights

Hello Zizo Hassan,

Thanks for leaving us a review.

This individual referenced is not associated with Cheapflights and they are not authorized to reference us in their correspondence.

Keep in mind that Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels. Therefor we cannot assist you on booking and we are not offering customer service over the phone.

You can use Cheapflights to search, and once you’ve done your flight search and have all your results, please click on the blue ‘View Deal’ box to be redirected to the booking site.

More questions about Cheapflights? >> https://www.Cheapflights.co.uk/contact-us/

Best,

Robert
Team Cf

Noté 1 sur 5 étoiles

Don't trust Cheapflight's site

I reserved 3 baggages ($60) in online portal and after purchasing it has been replaced with Trip cancellation fee ($195). So, reached customer support and nowhere they are ready to look into the issue and keep saying what you reserved is what will reflect in purchase.
I reserved baggages purposefully for each passengers and not sure how they are claiming I didn't purchase it. The worst service I have ever seen.
After noticing this issue and response, I have booked return ticket through another online booking system!

Why does Cheapflights partner with a business owning an online portal with bugs in it? It may impact it's customer.

24 juillet 2019
Avis spontané
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Réponse de Cheapflights

Hello Anand,

Thanks for leaving us a review.

Keep in mind that Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.

It seems that you had a bad experience with one of our partners.

Cheapflights does not have insight into your booking details. You'll need to keep working with the company servicing your booking for further assistance regarding this situation.

If you have more concerns/questions, please send details to us at:

https://www.Cheapflights.co.uk/support

Best,

Robert
Team Cf

Noté 1 sur 5 étoiles

Really bad service I purchase a ticket…

Really bad service I purchase a ticket I made a mistake put the wrong date call customer service to fix the issue within two minutes after I pay for it and they wouldn’t help me to change the date because they charge $50 cancellation fees within one .

20 juillet 2019
Avis spontané
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Réponse de Cheapflights

Hello Carlos,

Thanks for leaving us a review.

Cheapflights is not a travel agent and we do not sell tickets directly; we are a travel comparison website dedicated to providing you with competitive online prices available from airlines, online travel agents and hotels.

Upon selecting a travel option to reserve you leave our website and we no longer have insight into the reservation or service details.

For further assistance and to verify the possibility of amendments you will need to keep working with the provider whom you completed the reservation through.

Please check your email confirmation or credit card details for provider information and contact their service center directly.

More questions about Cheapflights? >> https://www.Cheapflights.co.uk/contact-us/

Best,

William
Team Cf

Noté 1 sur 5 étoiles

100% scam

My wife booked 3 tickets online then 1 week later received an email indicating the tickets were canceled! We never canceled. When we called back they said they just hold tickets but the prices had gone up...and they asked us to pay the difference. They stole my money. Never trust ICheapflights! 100% scam!!!

20 juillet 2019
Avis spontané
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Réponse de Cheapflights

Hello Landon Morris,

Thanks for leaving us a review.

Cheapflights is not a travel agent and we do not sell tickets directly; we are a travel comparison website dedicated to providing you with competitive online prices available from airlines, online travel agents and hotels.

Upon selecting a travel option to reserve you leave our website and we no longer have insight into the reservation or service details.

The fares displayed in our search results are returned and offered by the individual providers listed, based on availability, subject to change frequently and not guaranteed until ticketed and confirmed.

For further assistance regarding this situation you will need to keep working with the company whom you completed the reservation through. Please check your email confirmation or credit card details for provider information and contact their service center directly.

Best,

Robert
Team Cf

Noté 1 sur 5 étoiles

Think twice before booking through Cheapflights...

Booked through Cheapflights for a ticket from Hong Kong to Prague and back from Munich to Hong Kong via Dubai by Emirates. As part of the transaction Cheapflights sold seat reservations upfront.

Turned out the airline seats were never reserved. They collected my payments for 2 months and until 2 days before the flights I found out on Emirates website that my intended seats are still open for purchase.

Checked with Cheapflights, and only at that point they admitted that the seats were never reserved, due to some "system error".

They said they will refund. But Is a booking agency like Cheapflights allowed to take a 2 month free loan from customers when no services have been rendered?

Not to mention the whole point in reserving seats upfront is to make sure you can sit wherever you think is the best spot on the plane. There is certainly a difference if seats are reserved 2 months prior compared to 2 days, when you discovered the seats were never booked.

19 juillet 2019
Avis spontané
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Réponse de Cheapflights

Hello W Lai.

Thanks for leaving us a review and for using Cheapflights.

Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.

Upon selecting a travel option to reserve you leave our website and we no longer have insight into the reservation or service details.

For further assistance regarding this situation you'll need reach out to the provider whom you completed the reservation through.

More concerns/questions? >> https://www.Cheapflights.co.uk/support

Best,

Robert
Team Cf

Noté 1 sur 5 étoiles

I HATE being told the prices have gone…

I HATE being told the prices have gone up, book and then have an email the following day to tell me the prices have gone DOWN when I've already booked.

18 juillet 2019
Avis spontané
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Réponse de Cheapflights

Hello,

Thanks for leaving us a review and for using Cheapflights.

We do our best to forecast how prices might move in the short term, but unfortunately these predictions cannot be 100% accurate - airfares resemble in many ways other commodity prices like gas prices or currencies, for which short-term forecasts are not easy. World events, local events, weather, or even competition among airlines can send the prices up or down unexpectedly.

That said we continuously work to refine and improve our forecasting technologies, but the reality is that forecasts can never be perfect and unfortunately some of the forecasts may fail.

However please be assured that overall our forecasts are right more often than not.

You can manage your price alerts by visiting this page:

https://www.Cheapflights.co.uk/profile/notifications

More questions/concerns? Please contact our support team. We are always glad to help!

Best,

William
Team Cf

Noté 1 sur 5 étoiles

it was rubbish

it was rubbish - i looked at the same flight 4x in a row and ghe price went up by £100 everytime - what a fake website - you are fake and wont use again -

12 juillet 2019
Avis spontané
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Réponse de Cheapflights

Hello,

Thanks for leaving us a review and for using Cheapflights.

Prices and availability changes do happen. Can you let us know the following so we can have a closer look: what search did you do and which company did you notice the price difference with?

Screenshots are always helpful.

Please send details to https://www.Cheapflights.co.uk/support and we'll check it out.

Best,

William
Team Cf

Noté 1 sur 5 étoiles

misleading prices shown online

misleading prices shown online - don't waste your time calling these guys as they will just tell you the online price is sold out and quote you high.

28 juin 2019
Avis spontané
Logo de Cheapflights

Réponse de Cheapflights

Hello KEAUSP,

Thanks for leaving us a review and for using Cheapflights.

Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels. For your information, we are not offering customer service over the phone.

The fares displayed in our search results are returned and offered by the individual providers listed, based on availability, subject to change frequently and not guaranteed until ticketed and confirmed.

Can you let us know the following so we can have a closer look: what search did you do and which company did you notice the price difference with? Screenshots are always helpful.

Please send details to https://www.Cheapflights.co.uk/support and we'll check it out.

Best,

Robert
Team Cf

Noté 1 sur 5 étoiles

I buy a flight from dallad to las…

I buy a flight from dallad to las vegas. After 5 minutes l. Buying l. Deeside. No to travel and l call for refund the charge me $50.00 for no reason this bad experience i don't. Recomet chip flight

25 juin 2019
Avis spontané
Logo de Cheapflights

Réponse de Cheapflights

Hello Sergio flores,

Thanks for leaving us a review.

Cheapflights is not a travel agent and we do not sell tickets directly; we are a travel comparison website dedicated to providing you with competitive online prices available from airlines, online travel agents and hotels. Upon selecting a travel option to reserve you leave our website and we no longer have insight into the reservation or service details.

The cancellation policy of the provider you selected to book with applies.

For further assistance you will need to keep working with the company whom you completed the reservation through (the one that charged your credit card).

More questions/concerns? >> https://www.Cheapflights.co.uk/support

Kind regards,

Robert
Team Cf

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