Cheap Furniture Warehouse LTD Avis 

Faulty item. They are completely uninterested when you contact them to resolve this and all they do is blame you.
Charge back with the bank has now been escalated. I wish I had read the reviews before purchasing as seems I am not the only one to experience this. They advertise the items as being in fully working order with slight imperfections that don't affect use. Which is totally untrue. Item was badly damaged and unfit for purpose.

In response to there reply UTTER RUBBISH all pictures and videos we're sent on more than one occasion!!

Wardrobe set was badly damaged and I was told I had to pay to send it back I won't be buying from this company again the box was that old it was falling apart and being held together with tape buyers beware

Item was broken. Still waiting on part being sent and it’s been a week.

Very satisfied with my purchase

Has to be 5 star. Excellent service. Says seconds but this was brand new. Wrapped and no marks etc. As was expecting something for the price.

Your flat pack does not go with the instructions it'll cost money for a joiner to fix it .Not a good product more of a con.

Very straightforward….order online, couple of days later it turns up then build it using the clear instructions! 😀

Really look nice

Superfast delivery and a great price

Good quality product. Good prices arrived fast, dexent delivery

Great price for a Minky electric clothes dryer + cover. In fact we ordered x2. The delivery times were ok, though it seemed slightly odd that the dryers arrived separately on successive days. Overall our experience with the company was excellent.

Fast delivery , lovely item ! 100% recommend.

I purchased a table and unfortunately the table top was cracked- was more than a slight imperfection

CFW'S customer service has been amazing and I have been very impressed with the response times to my emails and how they have addressed the issue.

Once it was established that the item was faulty. which I provided photographic evidence, an agreeable solution was found.

I initially emailed CFW on Friday morning and by Saturday lunchtime it was all sorted. the biggest delay came from me in providing the photos as I was out at the time

I wish there was more companies with these values.

The desk arrived quickly but one of the sides was broken. I contacted them and I sent photos and they were really good and sent me a replacement very quickly so no complaints. These things happen and they just sorted it out👍.

Really good quality furniture and amazing service ..wouldn't go any else tbh

Item was delivered in a timely manner It fitted the description perfectly thank you My son said it was easy to put together

You delivered my order when you said and there was no bs about it , as with other delivery companies they don’t do anything to help the costumer at all , also the delivery man was spot on just done his job no moaning, crying or making excuses and it was for that reason only

Speedy delivery, kept informed of arrival, and delivered to my back gate. Thank you.

Ordered a rotary airer (£49.99) that arrived in opened packaging held together with black bin bags taped around it, and missing the cover that was part of the advertised product. I asked for a refund, as I'm entitled to for goods that aren't as described.

What followed was weeks of the seller disputing my consumer rights by email. They pointed to a website line about "excess stock or factory seconds" with "minor scratches or dents" to justify a missing component, offered to post the missing part instead of a refund, and insisted that if I wanted to reject the item I'd have to pay to return it myself. At no point would they arrange collection, despite the goods not being as described.

I only got my money back by raising a chargeback with my bank, which was upheld. If something goes wrong with your order, expect a long, exhausting argument rather than a straightforward resolution. I wouldn't buy from them again.

Update: I didn't keep the goods. I gave 30 days' written notice to collect and kept the item available for over two months. The seller arranged no collection, so it was disposed of.

Lovely product less than on other websites and was in stock