Well finished bed at affordable price. Delivery was dubious but that is most likely the courier and not Big Furniture Warehouse themselves and when asked for help they did. I would use this company a... Voir plus
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Well finished bed at affordable price. Delivery was dubious but that is most likely the courier and not Big Furniture Warehouse themselves and when asked for help they did. I would use this company a... Voir plus
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The dining chairs we ordered are great - the only thing that stopped us giving you 5 stars was fitting plastic covers to the seats of the chairs then screwing the seat covers to the chair frames makin... Voir plus
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Would never buy from this company again.I purchased a radiator cover and it was clearly an item that had been returned to them and was scratched , broken and bits missing. The quality of it was appal... Voir plus
Delivery arrived much faster than expected. We were missing a couple of screws that were important for the bunk bed to be structurally sound, got in touch with their care team who had them dispatch... Voir plus
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Écrit par l'entreprise
Our team handpicks every product with care, working directly with reliable suppliers so you get furniture that lasts. We're proud of our customer reviews and work hard to make every experience a positive one - from browsing right through to delivery and beyond.
Every order comes with free express delivery to UK Mainland, dispatched from our UK warehouses Monday to Friday. If something isn't quite right, our 30-day no quibble returns policy has you covered.
Our customer service team is available onday to Friday, 8am–4pm. Catch us on live chat (8am–3pm), drop us an email at support@bigfurniturewarehouse.com, or request a callback at a time that suits you.
Whether your upgrading your Bedroom or your Garden, we're sure to have what you're looking for! If we don't, drop us a message! We're always on the lookout for new product ideas.
Suite 206, Empire Business Centre, 2 Empire Way, BB12 6HH, Burnley, Royaume-Uni
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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When placing our order we were notified that the unit we ordered was still waiting to come in to stock and we pre ordered and sure enough we were notified the unit was now I stock In the time scale we were told and delivered efficiently and was of good quality for the price we paid delivery people were friendly would use this company again

Réponse de Big Furniture Warehouse
Would never buy from this company again.I purchased a radiator cover and it was clearly an item that had been returned to them and was scratched , broken and bits missing. The quality of it was appalling. No wonder someone else returned it. I rung company and they said they would replace it but I refused. It was awful if it wasn’t damaged. Company said they would collect it and refund me . 10 days later this is still boxed up awaiting collection from them. You can no longer contact them by phone and their contact link bounces back. I am now going to have to go down the legal route to obtain a refund. Dreadful company to deal with
All good a couple of problems of my own making but Callum was great and got me sorted

Réponse de Big Furniture Warehouse
Well finished bed at affordable price.
Delivery was dubious but that is most likely the courier and not Big Furniture Warehouse themselves and when asked for help they did. I would use this company again.

Réponse de Big Furniture Warehouse

Réponse de Big Furniture Warehouse
Delayed delivery. Lack of contact about the delivery, had to continually follow up. When the delivery came, there was no prior notice of the time or date but thankfully I was home.

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It’s perfect for its size, not too clunky not too light. Delivery on time, a little bit rough on some of the edges but it was easy enough to sort them out. Plenty of storage with the drawer and lower shelf.

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Réponse de Big Furniture Warehouse
So easy to order online. Delivery was so prompt, along with product being amazing!! Would definitely order again from this company

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Réponse de Big Furniture Warehouse
I bought some candles and tall candle holders wooden & metal.so nice my daughter had them so I went back and bought 2 more. Love this shop 😍 the quilted bed throws are stunning.

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Quick delivery and damaged parts replaced quickly. Very good customer service

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Parts gone missing in transit. Zero communication. Shocking

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Very quick delivery good price easy to put together

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Great product , easy to assemble and looks great thanks only negative was i had to chase my order up and was sorted pleasantly by quickly by yourselves

Réponse de Big Furniture Warehouse
Had a issue with a order had only had half of the order email Katie sorted it all said that I can wait for a few week to get the full order or have a full refund then only got a half refund email Katie she got onto it straight away a now my full refund is on its way thanks to Katie all sorted I have give this company 5 star no doubt I will do business in the future with them

Réponse de Big Furniture Warehouse
When you phone up to ask about two the replacement of the broken draw handles for the which are from the bedroom chest of drawers I ordered from them and all I got was lied they said we are sending them has we speak two weeks later NO handles.I phoned again still no handles , I don't recommend this company to any one.

Réponse de Big Furniture Warehouse
Good product and bargain price along with great communication.

Réponse de Big Furniture Warehouse
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