Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Pay less than the price of a coffee for peace of mind and to find out if the phone you are paying on ebay, (in my case £700), is clean, not stolen, and most of all not tied to a contract that someone... Voir plus

Noté 5 sur 5 étoiles

I previously wrote a bad review (mostly out of anger due to sky twisting things) I’ve now received a lot of help from Checkmend to try and resolve an issue that nobody else has been willing to h... Voir plus

Noté 4 sur 5 étoiles

Sent my phone to one of the well known UK recyclers only to receive an email that this company had flagged it as stolen. Got the report from Checkmend which showed an Asset Watch so I followed this up... Voir plus

À propos de l'entreprise

  1. Électronique & technologie

Écrit par l'entreprise

CheckMEND is a service that helps the public and traders to avoid buying stolen property. We prevent over £35m per month of stolen property from being traded. Consumers are always at risk when buying used or refurbished property; a CheckMEND search before you buy can help you avoid a nasty surprise later. A CheckMEND report will alert whoever performed the search (retailers, corporations, insurers, police or members of the public) to the item’s history and status. You may purchase a used item that works for months or years, but when you try to sell it to a responsible trader, their check with us shows it was stolen before you bought it. This proactive crime prevention doesn’t always make us popular, but it does mean we’re doing the right thing. In the unlikely event that a record reported to us is incorrect, we provide full support to resolve it with the provider. Please, don’t leave a bad review because you didn’t like a result over which we have no influence. If you engage with our support team, we will always try to help.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

243 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We should all know about this service

I had never heard of CheckMEND before today. The service was easy to use and the search results were comprehensive. If pays to keep detailed notes of your old devices even when you’ve upgraded to a new device.

13 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

AVOID THIS COMPANY!!

Much like other reviews on here... I'm selling my Apple Watch Ultra to MusicMagpie and been advised by them that they are unable to pay for my device or return it to me, as CheckMEND have red flagged the device due to it being lost or stolen etc... I've been given 28 days to contact CheckMEND to resolve this and send proof of ownership. I have since submitted proof of ownership multiple times via email and have been completely ignored on 5 occasions - you can only contact them via email as they don't have a customer phone number. MusicMagpie will not pay me for my device or even return it to me until this red flag has been removed. I'm now days away from having them recycle my device for free, which means I will be both losing my device and also out of pocket through no fault of my own. I half wonder if both CheckMEND and MusicMagpie work together on this and that is a complete scam - I will NEVER use either company again through this terrible experience!!

7 novembre 2025
Avis spontané
Logo de CheckMEND

Réponse de CheckMEND

Hi Matthew,

We’re really sorry to hear about the frustration this has caused. We’ve checked our system and can’t find any support tickets under your name or email address, so it’s possible your messages haven’t reached us. Please contact us directly at support@checkmend.com so we can review your case as quickly as possible.

To clarify, CheckMEND operates independently of MusicMagpie, and any red flag shown on a device is based on information supplied by trusted third parties such as networks, insurers, or law enforcement—not by us directly.

Once we receive your information and proof of ownership, we’ll do everything we can to help get this resolved swiftly.

Kind regards,
The CheckMEND Team

Noté 5 sur 5 étoiles

Very quick and easy.

Very quick and easy.

19 juillet 2025
Avis spontané
Logo de CheckMEND

Réponse de CheckMEND

Hi Simon,

Thank you for taking the time to provide feedback.
We're glad you found the service quick and easy to use.

Kind regards,
CheckMEND Support

Noté 4 sur 5 étoiles

Comprehensive Report

I'm happy with how comprehensive the report is. The only thing that confused me at first was that it wouldn't accept the forward slash in the IMEI number.

15 juillet 2025
Avis spontané
Logo de CheckMEND

Réponse de CheckMEND

Hi Tamara,

Thank you for taking the time to provide feedback.
We're glad you found the comprehensive report useful.

Kind regards,
CheckMEND Support

Noté 5 sur 5 étoiles

Piece of mind

It was something for you for my first check and thorough

1 juillet 2025
Avis spontané
Logo de CheckMEND

Réponse de CheckMEND

Hi Chadd,

Thank you for taking the time to provide feedback.

We're glad you found the service to be thorough.

Kind regards,
CheckMEND Support

Noté 5 sur 5 étoiles

Excellent service

Excellent service

11 juin 2025
Avis spontané
Logo de CheckMEND

Réponse de CheckMEND

Hi Malachy,

Thank you for taking the time to provide feedback.

Kind regards,
CheckMEND Support

Noté 5 sur 5 étoiles

A very simple and easy experience

This was a very easy experience, very simple to do and gave me all the answers.I needed

12 mai 2025
Avis spontané
Logo de CheckMEND

Réponse de CheckMEND

Hi Maria,

Thank you for taking the time to provide feedback.

We're glad we could help you get the answers you needed.

Kind regards,
CheckMEND Support

Noté 4 sur 5 étoiles

Quick and easy reassurance

I had some doubt about my new phone, Checkmend provided quick and easy reassurance that the phone was okay

29 avril 2025
Avis spontané
Logo de CheckMEND

Réponse de CheckMEND

Hi Stephen,,

Thank you for taking the time to provide feedback.
We're pleased CheckMEND gave you the reassurance you needed.

Kind regards,
CheckMEND Support

Noté 5 sur 5 étoiles

The only safe way to check mobile phones

The only safe way to check mobile phones well worth the money

23 avril 2025
Avis spontané
Logo de CheckMEND

Réponse de CheckMEND

Hi Alan,

Thank you for taking the time to provide feedback.

We're glad you found it useful in helping to verify used phones.

Kind regards,
CheckMEND Support

Noté 5 sur 5 étoiles

Made form essay to fill out.

Made form essay to fall out.

19 avril 2025
Avis spontané
Logo de CheckMEND

Réponse de CheckMEND

Hi Earl,

Thank you for taking the time to provide feedback.
We're glad you found the service easy to use.

Kind regards,
CheckMEND Support

Noté 5 sur 5 étoiles

WILL CALL IT A LIFE SAVER WHILE BUYING…

WILL CALL IT A LIFE SAVER WHILE BUYING PHONES STOP DOING THOSE IMEI CHECK ON RANDOM WEBSITES THIS THING TAKES MONEY BUT GIVES YOU PERFECT REPORT OF THE PHONES.

13 avril 2025
Avis spontané
Logo de CheckMEND

Réponse de CheckMEND

Hi Gadcet,

Thank you for taking the time to provide feedback.
We're glad you found the service useful for anyone buying a used phone.
For anyone wanting to see a sample of the report you get, you can see one here https://www.checkmend.com/uk/sample-report

Kind regards,
CheckMEND Support

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus