Bought the bikini for a holiday trip. Didn't need to use them so can't comment how safe they are during period swimming. I would appreciate if there is a note included in the package if the garment n... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great night time pants - my son was so worried about needing to wear standard pull ups on school residential. These have been a game changer. They look like normal pants, are comfortable and we added... Voir plus
L'entreprise a répondu
Really helpful customer service enabled me to get the exact size my autistic child needed in their chosen style of period pants. They were originally given a pair at school via their school Period Pov... Voir plus
L'entreprise a répondu
No other company beats Cheeky for me! Fantastic range of options, I’ve got several pairs of period pants from them and all perfect. Good choice of flows/lengths of use. And the price is so affordable!... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de sous-vêtements
- Grossiste en articles d'hygiène
- Boutique de lingerie
- Magasin pour femmes enceintes
À propos de Cheekypants
Écrit par l'entreprise
Cheeky Pants - simple reusables since 2008!
Who are Cheeky Pants?
Cheeky Pants have been specialising in 'Simple Reusables since 2008, when we launched our best-selling reusable wipes kit on www.cheekywipes.com. Since then we've moved on to create our range of period pants, makeup removing pads and cloth sanitary pads within the UK. Our aim is to make reusable the norm with simple, cost effective solutions which are kind to your skin, your pocket and the planet.
Our team of experts all use the products themselves and are on hand to answer any questions or give any advice you may need, they just LOVE to talk pee, poo and periods
Small swaps can make a BIG difference, since 2016 we have saved:
Fast & Free Shipping!
Free RM Tracked delivery on all orders over £40
VIP shipping available for £9.95 which guarantees free UK shipping for life.
Coordonnées de contact
98 Sutton Road, BN25 4QJ, Seaford, Royaume-Uni
- 07308130406
- customers@cheekypants.com
- cheekypants.com
4,6
Excellent
348 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
You have sexiest panties
8 avril 2024
Réponse de Cheekypants
Thank you, we think we have a fab range of styles to suit everyone!
Warm regards,
Jo
Réponse de Cheekypants
Thanks for the lovely review, we really appreciate it.
Warm regards,
Jo
Perfect
Easy to order, fast delivery, very comfortable to wear and they do exactly what they say (no leaks!) I’m normally a 10/12 but I sized down to 8/10 as suggested and they were a perfect fit. The full size versions are very high waisted so don’t order these if you wear low rise jeans but if you like the comfort of a full brief then these are perfect.
2 avril 2024
Réponse de Cheekypants
Thanks for taking the time to review your order and I'm pleased we were able to help with sizing.
We're really proud of our extensive range that covers every style and eventuality!
Warm regards,
Jo
Satisfied in every way
Quick easy order to delivery. The product itself I am very pleased with. Feel safe and dry when using it and i love the bag that it came with for those emergencies. Thank you for what you are doing! x
26 mars 2024
Réponse de Cheekypants
Thanks for the great review and for your support. I'm so please the products are working for you and you have everything you need.
Warm regards,
Jo
Réponse de Cheekypants
Thanks so much for the lovely review, we really appreciate it.
Warm regards,
Jo
Réponse de Cheekypants
Thanks for the lovely review and I'm so pleased the pants are a good fit.
Warm regards,
Jo
Réponse de Cheekypants
Thank for taking the time to review your order. I'm glad everything was ok and if we can help further, drop us an email to customers@cheekypants.com
Warm regards,
Jo
Réponse de Cheekypants
Thank you for taking the time to review your order and I am so glad you are already seeing how comfy and effective they are.
Warm regards,
Jo
Not what I hoped.
I wasn’t impressed with the functionality of the pants unfortunately. They didn’t hold such at all.
6 mars 2024
Réponse de Cheekypants
Thanks for taking the time to review your order and I'm sorry they didn't work as you had hoped.
I can see Kirstin on the team dropped you an email this morning with some advice and guidance so keep an eye on your inbox or spam folder.
Warm regards,
Jo
Great products
I think the products I have purchased from Cheekypants have been excellent. My only criticism is with the Cheekypants site and the ordering process which I personally found very chaotic and complicated.
27 février 2024
Réponse de Cheekypants
Thanks for taking the time to review your orders and I'm so pleased they are working well for you.
We take all feedback on board so if you have some specific examples of how the site was complicated to use, please do drop us an email to customers@cheekypants.com and we can take a look.
I have also now added a VIP upgrade to your account so you will have FREE UK delivery on all orders over £5 and priority dispatch from now on.
Warm regards,
Jo
CHEEKYPANTS…
THEY SELL GREAT RANGE OF PRODUCTS FOR ALL AGES
DELIVERY VERY FAST AND GOOD COMMUNICATION
29 février 2024
Réponse de Cheekypants
Thank you for the lovely review and I'm pleased we have got it right on all counts!
Warm regards,
Jo
Réponse de Cheekypants
Thanks for the lovely all round review...we're happy that you're happy!
Warm regards,
Jo
Mens' incontinence pants - good product but the website and marketing need to be sensitive to male customers!
The key thing is that the product (mens' incontinence pants) so far appear comfortable, well made and do the job. What is very important to me is that they eliminate the need to send the disposable versions to landfill. I found the ordering problematic (something went wrong at the bank security check stage, and I had to mail customer services - it was a weekend and it took a time to reply). Eventually, I tried again, and was successful. In the hope of making the process easier, I signed-up for an account. Clearly male customers are in the minority, and I found myself being directed towards questionnaires about periods and have received a number of emails aimed at women. Whilst I applaud the drive to remove the unhealthy taboo about menstruation which my generation (I'm 72) experienced, I think the company would do well to consider the difference between mens' attitudes to incontinence and womens' attitudes to periods, and make its marketing to male customers more sensitive. I find the company name embarassing and was relieved to find that the package had been delivered to a neighbour in plain packaging with no clue as to the contents!
8 février 2024
Réponse de Cheekypants
Thanks for taking the time to review your order and I'm really pleased the pants are working well for you.
I can see our emails around the time of ordering and hopefully you received the weekend out of office so knew we would be able to get back to you asap on the Monday.
We really value the feedback on communicating with our Male customers and have created some blog content and email newsletters around that. If you have signed up and are receiving newsletters geared towards periods and female incontinence/periods incontinence, you can unsubscribe and we are looking at ways to make the preferences relevant to our entire audience and customer base.
If we can help further, let us know.
Warm regards,
Jo
Bought for my daughter
Bought for my daughter, and she loves them have tried other makes but these are her go to pants she loves the way she can move , dance and exercise without the pants moving and feels totally comfortable in them
9 février 2024
Réponse de Cheekypants
Thanks so much for the lovely review, we're so pleased they are working so well for her.
We are very happy to be her go to!
Warm regards,
Jo
Slow service for returns
Slow service for returns.
Received item which we found to be not of great quality and loose for sizing.
Returned via Royal Mail signed for on 22/1. Received an email on 30/1 confirming refund but still not received by 8/2.
Also as item was £14.99 and I paid £3.95 delivery & £3.05 to return it's cost me almost half of the item price for my trouble. Won't use this company again. Probably fine for nappies but not the period wear.
18 janvier 2024
Réponse de Cheekypants
Thanks for taking the time to review your order and I'm sorry if the returns process seemed a little slow. We do ask customers to allow 14 days for the exchange/refund to be processed but are usually ahead of this. I can see we processed your refund on 30th and I'm not sure why it didn't link through to the payment system but I have done that manually for you and we'll investigate further.
I'm sorry the bikini top you bought wasn't quite right for you. Our period pants and pads are really effective and comfortable so if you did want to try them, get in touch and we can guide you through sizing etc.
Warm regards,
Jo
Réponse de Cheekypants
Thanks for the lovely review, we really appreciate it.
Warm regards,
Jo
Excellent service changed the pants…
Excellent service changed the pants size with no quibbles even with the delays over Christmas good to their word. Lovely dealing with real people.
1 février 2024
Réponse de Cheekypants
Thanks for the lovely review and we have had a lovely few chats over email! I'm so pleased you are sorted with the pants you need.
You know where we are if you need us ;)
Warm regards,
Jo
Excellent customer service
Excellent customer service. Excellent products. Found online and what an excellent find. Wanted some washable incontinence knickers that were high waisted... And by accident found knickers that are so well designed they have exceeded expectations. Thank you
10 janvier 2024
Réponse de Cheekypants
Thanks for the lovely review and I am so pleased we have exceeded your expectations. We love that we have an affordable and effective range of underwear.
Warm regards,
Jo
Great product
Great coverage, easy to wash and keep clean. Worth it and better than another brand I bought too which was a similar price
10 janvier 2024
Réponse de Cheekypants
Thanks for the lovely review and I'm so pleased the pants have ticked ALL the boxes!
Warm regards,
Jo
Follow up on recent review
Followed up on my previous review but suggested sending me size small as replacement which as my waist is 38 and size small is 32 makes no sense. The waist was OK but rest of garment was too baggy and absorbent material did not absorb well.
5 janvier 2024
Réponse de Cheekypants
Thanks for following up after Kirstin on the team was advising on size. I can see she has added you to the waiting list for when the correct size is back in stock so hopefully they will work better for you.
Warm regards,
Jo
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.