We had great service from Martyn and James from start to finish on purchasing our fire. Martyn helped us selecting the right fire and James was great installing it. It was all made so easy and we lo... Voir plus
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Fantastic experience from start to finish having 2 wood fired stoves fitted. Advice and support from Martyn and Nick was so helpful and friendly. Really good installation job by Lee and Clive - cons... Voir plus
From the beginning we received an excellent service from Martyn and Nick. We were welcomed into the showroom and walked through all the different options available to us. Martyn was able to give us a... Voir plus
We looked around a few local fireplace shops and some never even came out to quote. We travelled a little further afield to the Cheshire Stove Shop - and got the service we wanted, explaining each que... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Here at the Cheshire Stove Shop, we pride ourselves on giving honest professional advice, as well as supplying and fitting stoves from some of the best manufacturers around the world. With over twenty years working in the industry we have tried and tested pretty much every manufacturer and product out there. Giving us the ability to make recommendations on which stoves, chimney systems and materials will be best to create the perfect installation for your property. If you are not local to us then we are more than happy to advise and work with you on a supply only basis. All chimney systems are kept in stock and available on a next day delivery if ordered before 1pm.
Coordonnées de contact
Unit 1, Sunrise Business Park, Hulley Road., SK10 2LP, Macclesfield., Royaume-Uni
- 01625 402900
- cheshirestoveshop@outlook.com
- cheshirestoveshop.co.uk
5,0
Excellent
219 avis
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Very friendly
Very friendly, helpful and efficient service. Very pleased with our new Heta log burner - Thankyou!
21 septembre 2017
Avis spontané
Réponse de The Cheshire Stove Shop
Thanks for a great review Mrs Power. Glad you are happy with everything. Please let us know if you need anything else.
We found all of the staff to be very …
We found all of the staff to be very helpful and knowledgeable, listening to our needs and recommending a number of solutions. The installation of the stove into our new build went exactly according to plan and looks great. Can't recommend them highly enough.
21 septembre 2017
Avis spontané
Réponse de The Cheshire Stove Shop
Thank you for such a lovely review Mr Beers. The stove you selected is a brilliant performer and will fit beautifully with your new decor. Enjoy the stove... and the view once its all done!
Great Service
Very knowledgeable team. Good selection of stoves. Excellent installation service. Very neat job and left every very tidy.
21 septembre 2017
Avis spontané
Réponse de The Cheshire Stove Shop
Thank you for such an excellent review Mr Barnes. Please let us know if we can help with anything, otherwise enjoy your cosy winter!
Excellent workmanship from both of the …
Excellent workmanship from both of the workforce! Very informative and polite and also cleaned up after themselves! Would definitely recommend this company!
16 septembre 2017
Avis spontané
Réponse de The Cheshire Stove Shop
Thanks for the excellent review. :) glad you are happy with everything, please let me know if we can help with anything else. 👍
Brilliant Service
From the first visit to the showroom until the completed job the communication and service provided was excellent. Even when we did experience a slight hiccup during fitting, this was quickly sorted. Our overall experience of Cheshire Stove Shop is one of professionalism and we would have no hesitation in recommending their services.
16 septembre 2017
Avis spontané
Réponse de The Cheshire Stove Shop
Thanks for the excellent review Steve and Jane. Glad you are happy with everything and I hope you enjoy your cosy winter with your new stove.
Heta 45 with log store installation …
We had the heta 45 with log store fitted by the team and are over the moon with the installation. The guys worked very hard and attention to detail was second to none. No mess was left and they were very tidy throughout what we thought would be a messy job!
Would recommend highly to anyone, thanks again.
15 septembre 2017
Avis spontané
Réponse de The Cheshire Stove Shop
Thanks for such a loverly review Mr Horrocks.
Glad you are happy with everything and please do let us know if we can help with anything. Otherwise enjoy a cosy winter!
I would wholeheartedly recommend Martyn …
I would wholeheartedly recommend Martyn and his staff to anyone . They were knowledgable friendly reliable and efficient throughout the process. I have purchased two burners now in the last two years and both installations were flawless,
15 juin 2017
Avis spontané
Réponse de The Cheshire Stove Shop
Thanks for such a lovely review and thank you for asking us to come back and install a second Rais stove for you.
Your keen eye for design picked out the perfect model for the space and I'm sure it will be perfectly placed in your new kitchen / dining room.
Enjoy the winter fires and please let us know if we can help with anything else.
Fantastic service from start to finish
Fantastic service from start to finish. Extremely pleased with our Rais Rena log burner. No hesitation in recommending Cheshire Stoves.
9 juin 2017
Avis spontané
Great product and excellent …
Great product and excellent installation. A couple of down points, carbon monoxide detector simply handed over at the end of the installation. I believe this is a strong recommendation from a safety perspective so I would expect this to be part of the install. Selling add-ons on the day, you budget for the unit cost and installation so to be presented with an additional cost on the day isn't good.
Regards
Liz Evans
19 mai 2017
Avis spontané
Réponse de The Cheshire Stove Shop
Good afternoon Mrs Evans,
Thank you for taking the time to write us a review, I'm glad you are happy with the stove and the standard of the installation.
With regard to additional cost on the day, these are only ever optional products which any customer may or or may not choose to have. They are not mandatory items. Optional products are clearly priced separately on the quote from day one and there is certainly no pressure for you to use any of them. Anything that is a legal requirement for the installation is included in the original quote.
The only optional item I can see on your invoice was for the supply of a heavy duty cowl with integrated bird guard which as above was priced on the original quote as an optional product and purely offered at the time as the cost of supplying one on the day would be around £20 cheaper than getting someone else to go up and fit one at a later date.
The carbon monoxide detector is a stand alone unit with no batteries or wiring so installation isn't really a factor. If you would like us to pop back and stick it to the wall for you with some self adhesive pads I'm more than happy to - most people tend to just stand it on a book case or shelf.
Kind regards,
The Cheshire Stove Shop
Excellent service and installation
Excellent service and installation. Would highly recommend.
19 mai 2017
Avis spontané
Réponse de The Cheshire Stove Shop
Thanks for taking the time to leave us a great review Nick T. Glad you are happy with the stove and the service. Please let us know if you need anything else.
Five star job from start to finish - Highly recommended
Great service from start to finish. Cheshire Stove Shop fitted a log burner for us and they did an extremely good job with thought and care. It looks fab and we love it! Would highly recommend this company to anyone.
15 mai 2017
Avis spontané
Réponse de The Cheshire Stove Shop
Thanks for the lovely review Gillfill1. Glad you are thoroughly happy with it the Heta inspire 40 is a fantastic stove.
Please let us know if we can help with anything else.
Recommended supplier
Listened to what we wanted and described the options that resulted. Obtained all the parts and installed to the promised schedule without creating dust and dirt around the house. Very willing to correct the few outstanding snags. A very good job done and we're delighted with the result.
15 mai 2017
Avis spontané
Réponse de The Cheshire Stove Shop
Thanks for the lovely review Richard, Your Rais 500 stove looks incredible and will truly be a focal point for the room I'm sure.
Will be in touch as soon as we have HETAS approval on that optional ventilation product for you.
We are very happy with the work …
We are very happy with the work completed by The Cheshire Stove Shop. All aspects of the installation were completed in a very professional way.
12 mai 2017
Avis spontané
Réponse de The Cheshire Stove Shop
Thanks for a lovely review Mr & Mrs Davies, your Rais Q-tee inset is a fantastic model and really sets off an already incredible renovation of your beautiful property. Enjoy the stove and please let us know if we can help with anything else.
Excellent company and we would very …
Excellent company and we would very happily recommend Cheshire Stove to anybody who asks.
10 mai 2017
Avis spontané
Réponse de The Cheshire Stove Shop
Thanks for an excellent review Mr Waddell, The old installation was clearly not safe for use so its probably a good thing we were called in when we were!
I'm sure with the service, new liner, register plate and pile work the stove will work far better than it ever did previously.
The team were superb and helped me with …
The team were superb and helped me with what turned out to be a lot of work needed. Throughout the process they kept me in the loop and advised me on my options. Would thoroughly recommend
9 mai 2017
Avis spontané
Réponse de The Cheshire Stove Shop
Thanks for the excellent review Mr Phillips. Glad we could help you through what turned out to be a very substantial job!
Please let us know if we can help with anything else.
Highly recommended
Great service and advice, friendly people. Very happy with our new stove.
9 mai 2017
Avis spontané
Réponse de The Cheshire Stove Shop
Thanks for the excellent review Mr Thornton, glad you are happy with it, I'm sure it will be a great improvement over the old one we removed!
Over and beyond service
Over and beyond service. Really happy with our stove. The workmen knew their stuff and reasured us.
Fantastic service from start to finish
8 mai 2017
Avis spontané
Réponse de The Cheshire Stove Shop
Thanks for the excellent review Mrs Pietkiewicz, The stack really was in a bad way so its a good thing we caught it when we did!
Hope you're enjoying the new stove, give us a call when you are ready to have the additional works to the other stack carried out.
Clean and tidy.
8 mai 2017
Avis spontané
Réponse de The Cheshire Stove Shop
Thanks Mr & Mrs Cocket, Hope you are enjoying your Heta inspire 45... I'm sure its a vast improvement over the old one which was removed to make way for it.
Wood burner, hearth and mantelpiece -- mostly good ...
Wood burner and hearth great. They didn't do a great job with the replastering above the mantelpiece but did some round to fix it (rather grudgingly, it must be said). The wooden mantelpiece developed a >1cm gash along most of its length after a few months. Shop referred me to the manufacturers' aftercare instructions which say that some cracks are inevitable and add to the natural beauty. My view was that a massive gash along the whole length is not normal and does the opposite of adding to the natural beauty. I lost the argument. I guess it's a matter of taste, but still .... I wouldn't anti-recommend CSS, but I definitely wasn't completely satisfied.
9 avril 2017
Avis spontané
Réponse de The Cheshire Stove Shop
Thanks for the review Mrs Beebee, We are of course very sorry to hear that you did not feel completely satisfied. Ultimately I do feel that we did everything we could in the situation and as you say it is very much a matter of taste.
Customers are always advised that each beam is different, some have cracks and others don't - There is no way for us to control this and we always advise this at the point of purchase and leave an information sheet telling customer what to expect from their beam.
I would also point out that initially the opening was altered so that the beam could be fitted 450mm above the stove which is standard practice. You requested that this was made lower so that you could hang a piece of art above it and despite the alterations already having been made, we removed works we had already carried out and relocated them into the position you had requested. The closer the beam is to the heat source, the more possibility there is for growth / shrinkage due to the heat extremes.
We came back to survey the reported problem, and sent pictures to the manufacturer of the beam. Everyone concerned, the installers, the sweep and the manufacturers all agreed that a small amount of movement is to be expected in this situation.
I hope you are still enjoying your stove.
Professional from start, Finish and after.
We recently had a 3 day job taken out by the Cheshire stove shop, Martin came to survey our house, made sure we knew exactly what the job intailed and helped us choose our stove, halve and oak beam. It looks increadible. No mess left what so ever. I would highly recommend this company to anyone looking ar having a stove installed. Professional through and through. Top job guys and thank you.
Tom and Emma
12 mars 2017
Avis spontané
Réponse de The Cheshire Stove Shop
Thanks for such a brilliant review Tom and Emma, We always strive to be as clean and tidy as possible, and rubbish removal is always part of the service. Enjoy the stove and please let us know if we can help with anything else.
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