Still not delivered after 7 days. No response to email query on when will be delivered Review responded to, replacement parcel and gift delivered personally by the team within 2 hours Yodel delive... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We have a very fussy eater, worrying at times, so decided to try chewbox, all items were packed securely and order was ready in no time! Now for the verdict - willow loved them all, in fact I was su... Voir plus
L'entreprise a répondu
As usual exceptional service and great products that both dogs love (especially the large cow tails!) they know it’s a chewbox arriving before the door is open and are like two 5yr old kids on Xmas mo... Voir plus
Not only does this company provide our beloved fur babies with the best quality natural treats I have ever purchased, their customer service is admirable, some of the best I have ever encountered, som... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Chewbox is an online retailer of natural dog treats. Customers can shop individual items, tailored to their dogs needs - or choose from selected boxes, based on both their dog size and chewing style.
Coordonnées de contact
CHEWBOX - c/o Big Padlock, CH49 0AB, Wirral, Royaume-Uni
- 03334441237
- hello@chewbox.co.uk
- chewbox.co.uk
4,8
Excellent
303 avis
Demande des avis aux clients
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My dogs love these treats and the fact…
My dogs love these treats and the fact that it’s a repeat subscription and I don’t have to do anything is brilliant, means I never run out
21 juin 2024
Very helpful on phone and kept me up to…
Very helpful on phone and kept me up to date on progress of order..Price was reasonable too..Many thanks my dog loves these rabbit sticks..Shelley
9 mai 2024
Delivered promptly
Delivered promptly. Boxed really well. Great selection of cows ears and a couple of wee treats put in as well
15 avril 2024
Another flawless order from chewbox my…
Another flawless order from chewbox my pup's absolutely love their treats from here. The order is always correct arrives quickly and if you need any help with anything the team are always happy to help and know their stuff. thank you very much!
15 avril 2024
Hannah called us with regard to our…
Great Customer Service
Hannah called us with regard to our order. Superb customer service and Hannah was a fantastic ambassador for chewbox. Bravo Hannah
3 avril 2024
Avis spontané
Still not delivered after 7 days -update
Still not delivered after 7 days. No response to email query on when will be delivered
Review responded to, replacement parcel and gift delivered personally by the team within 2 hours
Yodel delivery still not arrived so team confirmed deliveries with be with different courier
Our bestest boy is delighted with his treats and his toy
2 mars 2024
Réponse de Chewbox
Hi Sharon & Dougal!
As discussed -your parcel was lost by our carrier (despite the carrier saying it was in transit!) so within an hour or so of you posting this review, we hand delivered you a new Chewbox with an extra toy too! You can also keep the other Chewbox if/when it arrives.
As your beautiful boy attends our Day Care centre, there was also a bit of a communication break down between staff passing messages etc so I apologise for that!
I hope that you are ok and that Dougal loves his Chewbox and toy! Thank you for your custom and we will be sure we ship your parcels via a different carrier in future.
Sarah & Hannah x
The orders are dispatched straight away…
The orders are dispatched straight away and are fantastic value for money. Usual quick delivery, and great mixture of chewy treats. I'm a happy owner and can also relax knowing that my dogs are not consuming any sugars or additives. I would definitely rate this company 5 stars. ⭐⭐⭐⭐⭐
17 février 2024
Avis spontané
Réponse de Chewbox
Thank you so much for the lovely review - it means a lot! We really appreciate your custom :)
Réponse de Chewbox
Thank you so much for the great review - we love hearing from customers so this means a lot!
My dog loves his chewbox 😊They kept him…
My dog loves his chewbox 😊They kept him busy for hours and he really looks forward to having one.
31 janvier 2024
Avis spontané
Réponse de Chewbox
Great news! This is what we like to hear! Thank you so much for the review and kind words!
Great experience with Chewbox
Great experience with Chewbox. My dog loved all the goods.
17 janvier 2024
Réponse de Chewbox
Wahooo! Love this. I hope your dog enjoys all of his chews - please do get in touch if you ever need any advice or help at all in chews-ing any more. Sarah
Great products
Great value, choice of chews and received really quickly from ordering will use again
20 décembre 2023
Réponse de Chewbox
This means alot - thank you for your review! Let me know if I can help ever.
Sarah
I tried to cancel my orders as I have…
Hi I am sorry about the review I sent and I apologise this was my misunderstanding and I think that the product and people are great don’t hesitate to use them S Levy
18 décembre 2023
Réponse de Chewbox
Hi Sandra
I am unsure why you have given us a 1 star review and really sad about it to be honest as we are a small business and try so hard!
You subscribed for a product to be sent regularly to you. You sent us an email at 2pm today to say that you currently had enough of the item so you didn’t want any more sending.
By 3.30pm today I had processed your refund and cancelled your subscription and you received an email confirming this!
I am unsure why we have now received such a terrible review as we acted immediately (within 2 hours on a weekend when our office is actually closed) and gave you a full refund.
Sarah
Our puppy loved the chew box!
Our puppy loved the selection of chews he got in his chew box . They kept him busy for hours and he really looks forward to having one.
So good we’re onto our second box and a got another for one of his doggy friends!
7 décembre 2023
Amazing quick delivery high quality…
Amazing quick delivery high quality products. Will definitely reorder.
27 novembre 2023
Brilliant thank you
27 novembre 2023
Great quality and service
Awesome service (as always) and quality products that my dog adores!
27 novembre 2023
Great service
Great service, regular updates/communication re: what is available or when to pick-up...and most of all my dog thoroughly enjoys taking her time getting through the goodies
14 novembre 2023
Absolutely love Chewbox
Always fast delivery and Otis cannot wait to get into bis box of goodies. Fantastic quality and he’d eat them all in one go if I’d let him.
20 novembre 2023
Chewbox is great
Chewbox is definitely our go to!
Their customer service is excellent
and Milo absolutely loves his chews!
14 novembre 2023
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