Excellent customer service. We found this website recommended by a friend, we were looking for a certain old plate. We couldn’t find the right colour at the beginning but Jenny helped us to get the... Voir plus
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Ordering through to delivery went without a hitch. No problems encountered. 'Chinamatchers' had what l needed. I paid a reasonable amount for a vintage item from Wedgwood. Delivery took a few days, as... Voir plus
Great company to deal with they contacted me after I placed my order as there was a slight error with one of the descriptions. To see if I still wanted the item and offering multiple options. Item... Voir plus
Excellent customer service from Chinamatchers. I was very pleased to see the range of irems for sale through their website. The despatch was super fast and everything arrived intact. No mean feat gi... Voir plus
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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As usual chinamatchers turned up…
As usual chinamatchers turned up trumps I found a teacup to replace one I had recently which was smashed. The cup was perfect as new, thankyou chinamatchers
Items arrived very securely packaged
Items arrived very securely packaged, beautiful glasses thank you.
Selling Items
Selling Items. I filled in a long detailed form describing items I had. Website said they would make contact within 48 hrs. That was about 6 weeks ago and no communication of any sort forthcoming from them. Very disappointing and a complete waste of my time and effort. There are more helpful Companies out there!
UPDATE
Thank you for your email. I am however, rather surprised that you say you are unable to find my details on your system, and you are effectively asking me to repeat the process that brought us to this point in the first place.
I spent a great deal of time and effort on your web page ( Sell Your Tableware To Us ) as requested, detailing the items I was interested in selling; some one hundred plus in total. I am very glad not to have to repeat the process just so that you can 'advise' me whether or not you would be interested. There clearly seems to be a problem with your web page/system, if as you suggest you have no record of the communication!
For your interest, the items sold in entirety, within the week after I had waited for your 48 hour notification period, some six weeks ago.
I now consider the matter closed.

Réponse de Chinamatchers
Impressive!
Stocked the difficult-to-find item I wanted - and at a reasonable price! Dispatched it promptly. I as able to track it at all stages. It arrived very quickly. Definitely recommend this great service!
I had a few queries I emailed them with…
I had a few queries I emailed them with and every time they answered me promptly and helpfully. I’m really pleased with the quality of my items. They were very well packaged too!
Well packaged
Please find a better delivery service
The purchase arrived very late but was in very good order when it did so.

Réponse de Chinamatchers
Item arrived quickly, expertly packaged
Item arrived quickly, and in the condition expected. It was very well packaged.
My Replaced broken China from my dinner servicematching china turned up unharmed…
My matching china turned up unharmed despite the delivery driver leaving it at the bottom of the garden and not coming up to the house. My gardener found it!!!
Ordering through to delivery went…
Ordering through to delivery went without a hitch. No problems encountered. 'Chinamatchers' had what l needed. I paid a reasonable amount for a vintage item from Wedgwood. Delivery took a few days, as expected. I would certainly use this company again.
EXCELLENT SERVICE
Very pleased with my purchase
Very pleased with my purchase - the plates arrived very well packaged and in good condition
Excellent service
I ordered 2 bowls to replace broken items from Habitat, bought originally 10 years ago. They turned up within 3 days, identical to the originals. Delighted.
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