Excellent customer service. We found this website recommended by a friend, we were looking for a certain old plate. We couldn’t find the right colour at the beginning but Jenny helped us to get the... Voir plus
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Beautifully packed and just the dish I was looking for. Perfect in every way. Will definitely use again if there are any more accidents, hopefully not though!
Ordering through to delivery went without a hitch. No problems encountered. 'Chinamatchers' had what l needed. I paid a reasonable amount for a vintage item from Wedgwood. Delivery took a few days, as... Voir plus
The new* products were good, but very expensive, and delivery was very slow. I think this company are asking for premium prices knowing that people will be needing their products to complete sets f... Voir plus
4,8
Excellent
263 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Very easy to deal with
Very easy to deal with. Quick and efficient. So grateful for the help and understanding
30 septembre 2026
Easy to order and delivered on time in…
Easy to order and delivered on time in perfect condition
15 septembre 2026
Excellent customer service
14 septembre 2026
Denby pasta dish
Beautifully packed and just the dish I was looking for. Perfect in every way.
Will definitely use again if there are any more accidents, hopefully not though!
8 septembre 2026
Arrived swiftly and safely ~ exactly…
Arrived swiftly and safely ~ exactly what I needed
5 septembre 2026
Very happy with service
6 septembre 2026
Happy I can replace
I bought bhs seville dinner set years ago, so happy I can replace i items that get broken. Thankyou Chinamatchers
3 septembre 2026
Stock levels were misleading and refund…
Stock levels were misleading and refund did not cover credit card fee
31 août 2026
Réponse de Chinamatchers
Thank you for your review. We did inform you within 24hrs of you placing the order, that unfortunately there had been a stock listing error and as soon as we realised we were unable to fulfill it, we processed a FULL refund back to your payment method.
We appreciate that this was very disappointing for you and have ensured that as soon as we find any more of these items we will notify you
Exactly what I wanted
The mugs were exactly as ordered and in great condition. They were very well packed for transit. Delivery was timely.
15 août 2026
Good new products, seconds dreadful, delivery slow.
The new* products were good, but very expensive, and delivery was very slow.
I think this company are asking for premium prices knowing that people will be needing their products to complete sets from discontinued lines or retailers that have closed, as I was.
*I had to purchase 1 'second' to complete my set, and it really was a 'second', with little difference in price to the new items. Seconds from the original company were much higher quality than the one I received from Chinamatchers, so that was disappointing.
29 juillet 2026
Quick easy transaction
Quick easy transaction, product arrived well packaged and secure no chips or breakages.
Great all round.
13 août 2026
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