Choc on Choc Avis 

1 789
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I wanted to send a relative a little something to cheer them up following a hospital stay and didn’t think he would like flowers. I found these on line, the arrived on time,look amazing and apparent... Voir plus

Noté 5 sur 5 étoiles

I had used a Tesco reward voucher and hadn't realised the code could only be used once. I emailed Choc on Choc about this query and they responded and sorted out this issue very quickly. They also s... Voir plus

Noté 5 sur 5 étoiles

This ‘piano & music’ chocolate was a gift for an elderly gentleman with Alzheimer’s. Apparently he opened it & started eating it instead of his lunch! His carer said it looked just like the pictu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic customer service. I ordered 12 chocolate gift sets for Christmas stocking fillers, all but one arrived in perfect condition. I emailed to ask if they’d consider changing it and they sent m... Voir plus

À propos de l'entreprise

  1. Artisan chocolatier
  2. aussi dans
  3. Boutique de cadeaux
  4. Magasin de bonbons
  5. Usine de chocolat

À propos de Choc on Choc

Écrit par l'entreprise

Unique chocolate gifts lovingly handmade from Belgian Chocolate in Great Britain. Creating award-winning designs in delicious milk, white and dark chocolate.

A family run business making chocolate gifts for any occasion, Birthdays, Thank you, Get well gifts all out of chocolate. Creative designs to suit most personalities from sport lovers, to melt and make your own kits we have something for everyone.

The Choc on Choc story started in 2003 in a village near Bath in the UK by a father-daughter team, Kerr Dunlop and Flo Broughton. Kerr is an accomplished inventor (in the 1980s he designed the immensely popular hedgehog boot wiper), and was messing around with chocolate in the kitchen one day, with a recently graduated Flo. Together they were filling moulds shaped as noughts and crosses thinking that they would make rather nice presents for the family. They hit upon their now patented technique and the rest is history and the chocolates are stocked in stores all over the world! SEE MORE CHOCOLATES


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 789)

13 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Gifts

The purchases I made were for gifts and my friends loved them. Easter and birthday.
Also great help with problem with delivery (Poppy)
Will use again

25 avril 2024
Noté 1 sur 5 étoiles

Delivery time put me off

I placed my order on Tuesday with the £3.99 delivery. It said two day delivery. However it did not arrive until Monday. Because this was a gift it arrived too late and was ruined. Wish I had ordered elsewhere. I did email them to let them know and I got a fairly dismissive response in my opinion.

24 avril 2024
Logo de Choc on Choc

Réponse de Choc on Choc

Hi Kate, Apologies again that the standard delivery was longer than expected. We will make the changes and extend our delivery time to the Outer Hebrides to cover any delays. Kind Regards, Team Choc

Noté 5 sur 5 étoiles

The product I bought was the skull…

The product I bought was the skull chocolate , it was so well made, very heavy and brilliant quality.
It came beautifully packaged (with complimentary buttons) and arrived very quickly.

25 mars 2024
Logo de Choc on Choc

Réponse de Choc on Choc

Thank you for your lovely feedback. Team Choc x

Noté 5 sur 5 étoiles

Looks amazing

Looks amazing, the sample buttons tasted so nice. Well packaged and quick delivery.

23 février 2024
Logo de Choc on Choc

Réponse de Choc on Choc

Thank you for your lovely feedback. Team Choc x

Noté 2 sur 5 étoiles

Fun but lacks the chocolate taste

Brought a selection for Valentines day with some spare Tesco vouchers. The novelty chocs have no flavour. Fun but will only be eaten if no other chocolate can be found for a midnight feast.

14 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic chocolate and service

I hadn’t heard of this company until porky penguin shared them on their stories and I’m so pleased they did!
Ordered arrived quickly and packaged very well. The chocolate tastes so good! Extremely happy with the products I purchased, I will definitely be ordering more for Easter.

15 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Poor customer service experience,

Poor customer service experience,
Ordered after seeing the advert on social media - paid for 1-2 day delivery.

Questioned after 4 days why the item wasn’t with me and given a very unhelpful response - “we despatched it on time” !

Well, even if you did, it’s not with your customer - the reply was very unhelpful and said the parcel was on the way back to the supplier !

So, querying where it is, I get a 2 line reply saying, the parcel is on the way back to us - and no solution, no explanation, no remedy. Appalling customer care.

So, if you are looking for a good service - in my experience you won’t get it with this company because it’s completely failed, so use someone with a better level of customer care if you want a problem free sales experience.

Not recommended and won’t use again.

29 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Tasty chocolate

Website is easy to use, quick delivery, chocolate tastes amazing. You get a wee box of chocolate buttons for free and a lovely thank you note for ordering. Just seems really personal

25 janvier 2024
Noté 5 sur 5 étoiles

A great experience

It was such a simple process from beginning to end. The web site has been designed with people like me in mind. Even entering the Tesco Reward Partner token was easy and I usually mess that up. The goods arrived on time and were of the highest quality

25 janvier 2024

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