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THE SNUS LIFE LIMITED Avis 997

TrustScore 5 sur 5

4,8

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I placed a massive order of about 45 cans of pouches and my package went MIA and was sent back to the sender after about waiting 20 days for it to arrive to the U.S. Sophie over at customer support wa... Voir plus

Noté 5 sur 5 étoiles

Orders take quite a while to reach the United States, but most of the time that seems to be because they go through the New York City / New Jersey area, which increases the likelihood they get held u... Voir plus

Noté 5 sur 5 étoiles

Excellent service and a lovely surprise! THE SNUS LIFE LIMITED made my experience fantastic from start to finish. Shipping was incredibly fast, and the products offer great value for money. What re... Voir plus

Noté 5 sur 5 étoiles

I have absolutely loved buying from The Snus Life. They have always been super quick to ship out and receive my items within a week. Unfortunately, the USPS had some issues and I was not able to recei... Voir plus

À propos de l'entreprise

  1. Bureau de tabac
  2. Confiserie
  3. Fournisseur de tabac
  4. Magasin de vaporiseurs

Écrit par l'entreprise

The Snus Life is a retailer of legal nicotine and tobacco products. Our aim is help people in the UK quit smoking and to promote the move to smoking alternatives. We believe our products are healthier and safer than smoking.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

997 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

i never got my order what the hell????

14 février 2026
Avis spontané
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Réponse : THE SNUS LIFE LIMITED

Hi Jarett,

Tracking confirms it was delivered to you, so if you could respond to our emails that would be great.

Would love to get this amended !!

Sophie

Noté 5 sur 5 étoiles

Good price and customer service

13 mars 2026
Avis spontané
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Réponse : THE SNUS LIFE LIMITED

Hi Chris,

Not to worry we have not dispatched it yet !!!

I have replied to you on email to get this amended ASAP :)

Apologies
Sophie

Noté 5 sur 5 étoiles

helpful

costumer service was great. replied quickly considering the different time zones and work hours.

6 mars 2026
Avis spontané
Logo de THE SNUS LIFE LIMITED

Réponse : THE SNUS LIFE LIMITED

Hi Nicholas,

We are awaiting a response from you on our email thread so we can confirm the transaction and get this amended asap for you,

Please get back to us on email, or call +44770702270 and we get this resolved

Thanks
Ricky

Noté 5 sur 5 étoiles

Customer Service

I placed a massive order of about 45 cans of pouches and my package went MIA and was sent back to the sender after about waiting 20 days for it to arrive to the U.S. Sophie over at customer support was very professional as I addressed the issue and sent me a replacement package right away. Highly recommend working with this customer service if you have any issues

17 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Quick shipping

Ordered on 12/27/25, received on 1/7/26. Package was exactly correct. Tried some new flavors like apres banana and snooze grape strawberry. Both phenomenal! Will order again!

7 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

great customer service

great customer service, fast delivery, great product. been buying for around a year and it’s been great never had a issue.

26 décembre 2025
Noté 1 sur 5 étoiles

As of January 2nd I have not received…

My order was placed November 18 2025 As of January 2nd I have not received my package this is the second package they send out and I have not received. They use USPS as a delivery partner and both packages have been lost by them. Buyer beware use only trusted website when buying snus product

17 novembre 2025
Avis spontané
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Réponse : THE SNUS LIFE LIMITED

Hi Alex,

I'm glad i was able to get this amended for you, apologies for any delays experienced during the holiday period

Thanks
Ricky

Noté 5 sur 5 étoiles

customer service

i had a issue with my local shipping and the customer service via email was absolutely amazing. they were super helpful and helped out super quickly. Sophie was there to help.

18 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer service!!!

A recent order from Snus Life never arrived and was returned to the sender for an unknown reason. I assume it was a USPS/customs issue. I reached out to Sophie with Snus Life and she gave me credit for another order, and even took into account that my previous order was discounted because of a promo. A++ to Sophie for quick responses and exceptional customer service!

5 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Sophie and the customer support team…

Sophie and the customer support team are amazing! I messed up the address on my order and she was able to quickly remedy the situation and get everything sent to the right place.

18 décembre 2025
Avis spontané
Noté 2 sur 5 étoiles

Haven’t received my package but the…

Haven’t received my package but the order was good price

10 décembre 2025
Logo de THE SNUS LIFE LIMITED

Réponse : THE SNUS LIFE LIMITED

Hi Harry,

I'm glad I could get this amended for you :)

I look foward to your updated review !

Thanks
Ricky

Noté 5 sur 5 étoiles

Lost delivery of $100 plus

I ordered from here a couple of months ago and it took about 10 business days to receive items. I put in an order in November and it got lost in the mail. I reached out and the customer service is working with me to get another order. in store credit or a refund.

30 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Snuslife

My favorite website to purchase snus products from. Easy delivery and customer service is very helpful.

9 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great help

Unfortunate that my shipping keeps getting delayed but I know it’s not their fault as they helped me very much to get an update on my order what’s going on and helping me get store credit for the unshipped items. Rickey and Sophie were amazing help and emailed me back almost daily when I was having issues with my orders

29 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Package went MIA

Im working in Utqiağvik, Alaska, the end of the earth. I order packages in bulk and for some reason the package was returned. Sophie was very professional in handling my issue and had another package in delivery the same week I notified Snuslife of the problem. Thank you Sophie!

1 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing Customer Service

Had a shipping mix up and Sophie was able to solve it for me immediately and go out of her way to make sure I was being comped fairly so I could get my original order back without hassle to me!

3 décembre 2025
Avis spontané

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