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4,0
16 avis
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A répondu à 100 % de ses avis négatifs
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I recently ordered a Peruzzi dress that was fab but had to swap it for a size 12 in the end. It was free to exchange online and also to be able to do it all on their website was super! Thank ye
I went to the stillorgan Choice store today at 17:45pm (Saturday) and was told that I wasnt even able to go in because theyre going to close. I wouldnt have spent longer than five or so minutes because I have already decided on what to get. Terrible service. If the opening hours are until 6, I agree that you cant allow customers in the store after 6- but if someone just wants to quickly get something and leave before 6 that shouldnt be an issue.
Réponse de Choice Boutique
Dear Afnan,
Thank you for taking the time to share this with us. We're sorry to hear you had this experience at our Stillorgan store, and we'd like to understand exactly what happened. We take feedback like this seriously and will be looking into this further with the store team to get a clearer picture of the circumstances around closing time on the day.
We'd also welcome the chance to speak with you directly if you could get in touch with us at info@choiceboutique.com , we'd appreciate the opportunity to discuss this further.
Thank you again for your feedback.
Sam
The CB Team
Very prompt dispatch. Item came wrapped in tissue paper with a note of thanks for supporting an Irish business. Very happy. Will be shopping here again.
This is a great company with a brilliant customer service department. I had to call re delivery as I suddenly had to go away. Nina was so helpful and polite. My dress arrived in England three days after dispatch using Royal Mail. Very efficient service. I would definitely use this company again.
An independent shop that sells a lovely range of women's clothing. The customer service I received from Nina regarding a complicated return was outstandingly good throughout the process.
My parcel arrived but unfortunately have to return for different size. The ease of return ( first time having to return something) was so simple to follow.
Excellent quality love my Christmas outfits. And delivery was on time considering it’s December and Black Friday
Extremely quick and efficient delivery. Clear instructions throughout. No extra postage or hassle for delivery to Antrim. Very good quality garments.
I has a recent problem where I accidentally sent returns to a wrong address , Nina from Customer Care could not have been more helpful with helping me to sort the problem.
Love shopping in Choice Boutique, I am always find something that I love.
I bought a stunning Peruzzi dress for Christmas during the black Friday sale. The delivery was quick and my order came in 2 days which was great. The dress was fab quality and fit me perfectly.
I placed an order online which was due to be delivered promptly. Unfortunately, I requested DPD to return the package to the company as I didn't realise it was coming from Ireland and would be subject to customs charges of an additional £58. At no point in the buying process are you made aware of this and as the prices are shown in UK Pounds it didn't occur to me this would be the case. However, on looking later at the shipping details it does say additional charges may apply but this should be highlighted at the checkout. The returns process went smoothly and I have received a refund.
I ordered a black fur jacket from Choice Boutique and it arrived 2 days later. It is absolutely lovely. The quality is excellent and the sizing is perfect. I'll definitely buy from them again!
I cannot compliment the staff and service enough. I fell over and ripped a hole in a favourite pair of trousers. I ordered a replacement pair over the weekend and by Wednesday morning they were delivered. The trousers are a perfect replacement so all in all a 10/10 experience.
I bought a jacket for my wife recently. Great service , received it within 2 days.
Delighted with my order! Great online store! I ordered a black puffa jacket it was on sale. Amazing price and great jacket! Nice to support Irish too
Réponse de Choice Boutique
Thanks so much for your feedback Lisa we love to hear it :)
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