Transparency and offered services
I would like to say that Natalie S. at the NY office has impeccable customer service. So, I give her a 5⭐.
However, the "expertise" people who reviewed the items I submitted for auction estimates is where I have legitimate complaints.
I am a former gallery owner (retired), artist and a minor collector of various types of art. I purchase my personal collection pieces through reputable (licensed) businesses.
So,I am not ignorant of the art market and its quirk's.
Though, all four items I submitted (one with COA, another is a limited edition item that I have seen come to auction previously, another an original acrylic painting- also previously sold at auction etc.) were denied. When I called to ask what the reason was that none of them met consignment,I was given no explanation and it was briefly explained to me that Christie's doesn't offer "that service".
I was then offered referrals to other establishments.🤨
This tells me, that Christie's Auction house does NOT offer transparency (they refused to say what their minimum consignment value is), or equal opportunity.😱
As some may agree, that is considered bias (borderline for discriminatory sales ethics), others will likely just huff and say they have the right to be exclusive. Which, to an extent they do.
However, I will admit it is disappointing that in the past there were questionable items sold through their auctions, but when it comes to the genuine items... its only as good as the name of the seller attached to the piece.😧
I have read the reports of collectors all around the world (many preferring more transparency in the art industry), at the end of the day it is about three things for most collectors:
-Interest (taste)
-Value (investment)
-Enjoyment (resonating with the piece and/or artist)
I feel that transparency is a valuable asset to any business or any transaction.
So, experiencing this from a world renowned auction house that has been in business for so many years... is very disconcerting to say the least.😕
I would recommend anyone else who considers working with Christie's Auction house... Ask yourself if transparency matters to you, ask yourself if you would want your name and reputation aligned with a company that in recent times has shown selective service, had items questioned of their authentication, turned down sales opportunities of original pieces (potentially due to bias) and considers themselves an elite business entity for 'only' the cre`me of society's deepest pockets, and still doesn't offer 'transparency' as part of it's offered services.🤔
I honestly don't know who to feel worse for... someone who asks for transparency and is politely rebuffed, or the fine patrons who are exploited for their names, reputations and deep pockets.🤷
Best of luck to everyone.
22 septembre 2025
Avis spontané