I think the course is too dry for learning. I was expecting a course with videos along with reading PDFs. Again, the Pdf was not properly formatted for easy reading. PDF should be well formatted into... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I recently dealt with Mike in customer services regarding support I needed due to some unexpected events leaving me in a spot of bother. Mike couldn’t have helped anymore, he dealt with everything gre... Voir plus
Honestly, I found the course content very useful and the support team respond quickly, no issues there, but the website is so slow it almost made me quit halfway! Every time I tried to switch modules,... Voir plus
L'entreprise a répondu
I had cause to chat with one of the customer care personnel of CIFA this morning on some difficulties I was having with the online study. The response and support I received was amazing. It is the sor... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
CIFA Certified Institute for Further Accreditation CIFA is a leading UK based professional accreditation body dedicated to raising standards across the financial services sector. The institute provides rigorous certification pathways, industry recognised credentials and continuing professional development CPD solutions designed to support individuals and organisations in meeting modern regulatory and professional requirements. CIFA’s accredited programmes focus on RDR compliant training, professional upskilling and industry aligned qualifications that help learners demonstrate credibility, competence and readiness for roles within financial services. As an accreditation provider, CIFA ensures that all certified programmes meet high standards of quality, relevance and integrity. Its mission is to support professional growth by providing globally recognised certifications, expert led training and a framework that empowers learners to enhance their careers through trusted and verified qualifications. CIFA stands at the forefront of professional accreditation, strengthening industry capability, promoting lifelong learning and supporting the next generation of financial professionals.
Coordonnées de contact
Royaume-Uni
- cifa.ac
3,4
Moyen
71 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Do your research first!
If a recruitment agency has suggested that you take a course on this website, I would recommend that you do some research first! After doing a little research I was able to make an informed decision about whether to purchase a course from this company.
Here is what happened to me, if you are reading this perhaps you find yourself in a similar situation: I was told by a recruitment agency that I was an excellent candidate for a role but would need to strengthen my application with an "official certification" in finance. They told me to sign up for the "Introduction to UK Financial Regulation & Professional Integrity" course at CIFA, which costs £358. I was suspicious so I searched the name of this particular course on Reddit and discovered that others have had the same experience – they had all been told by a recruiter to take a course at CIFA. I did not sign up for the course, and I never heard from the recruiter again.
If you are in a similar situation and you are considering purchasing a course at CIFA, I would recommend doing some research into CIFA and the recruitment company you have been in touch with. I’m not sure if I would put much trust in all the 5-star reviews on this page that seem to all come from accounts that have only ever posted one review. If you want to see what people on Reddit have to say I would avoid the “r/CIFA_REVIEWS” subreddit which appears to just be posts from the same few accounts that were mostly created in March 2023 who don’t have any interests on Reddit besides talking about the benefits of online financial courses. I would also recommend searching on Reddit and Trustpilot for recruitment companies such as "Recruitment Central", "City Jobs UK", “My Financial Careers”, and "Recruit Direct" – the name CIFA comes up often when reading about these companies and you may find that others have had an experience that sounds a lot like yours.
10 novembre 2024
Avis spontané
Réponse de Certified Institute for Further Accreditation
Dear Michael,
Thank you for sharing your thoughts. We value all feedback and would like to address your concerns comprehensively to provide clarity for you and others who may come across this review.
Accredited Qualifications and Trusted by Institutions:
CIFA is a globally recognised certification provider offering fully accredited financial training courses. Our qualifications are widely respected and often required within the financial sector as a regulatory standard. Large institutions and agencies frequently refer candidates to our courses to meet these mandatory requirements.
Employability Tools for Career Success:
We are also favoured by many agencies and HR companies because of the employability tools we provide, which streamline the hiring process. Our services aim to bridge the gap between qualifications and employment, making candidates more attractive to potential employers in a competitive job market.
No Partnership with Third-Party Recommendations:
We would like to clarify that CIFA operates independently and has no formal partnership or affiliation with any third-party agencies. While agencies may recommend our courses to candidates to enhance their applications, these recommendations are made at their discretion and are not influenced or incentivised by us.
Addressing Misinformation:
Your feedback appears to conflate unrelated entities, suggesting a possible misunderstanding. Specifically:
The agency mentioned in your review is not associated with CIFA, and any lack of follow-up on their part does not reflect on our organisation or services.
Our 5-star reviews come from genuine customers who have completed our courses and found them valuable. These reviews are verified through Trustpilot’s processes to ensure authenticity.
On Sabotage and Fair Reviews:
We are committed to transparency and welcome both positive and constructive feedback. However, we have noticed a pattern in some reviews where our company is linked with unrelated organisations and described unfairly. While we do not speculate on motives, it is crucial to note that such reviews undermine the genuine efforts of individuals who have benefitted from our qualifications.
Final Thoughts:
We encourage prospective customers to conduct thorough research and reach out to us directly for any clarification. Our customer support team is always available to provide detailed information about our courses, accreditation, and the value they bring to candidates' careers.
Thank you for taking the time to consider our response. We are proud of the trust placed in us by institutions, agencies, and candidates alike, and we remain committed to providing high-quality education and employability tools to all our clients.
Best regards,
CIFA
total scam company
21 novembre 2024
Avis spontané
Réponse de Certified Institute for Further Accreditation
Dear Lance Jobs,
At CIFA, we take feedback seriously and are committed to maintaining the highest standards as a trusted qualification provider. Your statement labelling our organisation as a "total scam" is not only false but also defamatory.
CIFA is a fully accredited and globally recognised provider of professional qualifications, known for helping individuals advance their careers through high-quality training and development. Such an allegation undermines our reputation and the trust placed in us by countless professionals and organisations.
If you have encountered any specific issue with our services, we strongly encourage you to provide details so that we can address your concerns. Without factual basis or evidence, this statement misrepresents the dedication and integrity we uphold in our services.
We kindly request that you either substantiate your claim with verifiable information or remove this review to prevent further legal consequences. If you would like to discuss your concerns, please contact us directly at Info@cifa.ac. Our team is always available to resolve any legitimate issues.
Thank you for your understanding.
I think the course is too dry for…
I think the course is too dry for learning. I was expecting a course with videos along with reading PDFs. Again, the Pdf was not properly formatted for easy reading. PDF should be well formatted into an e-book format for easy readability and access of the last page you left without the system taking you back to a start.
Again, I don't see why I should pay separately to access videos and also certification.
24 octobre 2024
CIFA Employability Tools A Career Catalyst…
Thanks to CIFA’s innovative employability tools, I now have a well-rounded professional profile. The digital CV and QR code system significantly boosted my job search success.
1 octobre 2024
It was good experience with you
29 juillet 2024
The website was very slow
The website was very slow. I registered for the course and the exam was completely different. I spent so much money and it was a waste of my money and time. You should be ashamed of taking young graduates hard earned money!
29 juin 2024
Avis spontané
A very easy process for enrolment and…
A very easy process for enrolment and great customer service.
11 juillet 2024
Réponse de Certified Institute for Further Accreditation
Thank you so much for your positive feedback! We are thrilled to hear that you found our enrolment process straightforward and our customer service excellent. Our team strives to provide a seamless experience for all our candidates, and your words affirm that we are on the right track.
If you have any further questions or need additional support, please don't hesitate to reach out. We're here to help you every step of the way.
I would never recommend this …
I would never recommend this company, I bought financial course last year. I gave exam couple of weeks ago and questions in the exam were completely different, you spend your time and efforts into course and then they represent you different exam. Like Seriously.
You buy a course, then you pay for exam separate and then you pay so called proctor fee, which I had to pay twice. I paid first and website said you still need to pay, I contacted them they asked me to pay again and I paid, and was told that It will be refunded.
Buying any course online is wastage of money.I regret that my hardworking money spent on them.
But their customer service is good, they are always happy to help.
3 mars 2024
Avis spontané
Réponse de Certified Institute for Further Accreditation
Dear Kashish,
Thank you for sharing your experience and for your kind words about our customer service. We genuinely appreciate your feedback and the opportunity to address your concerns.
At CIFA, we strive to uphold the highest standards in our courses and exams. To ensure the integrity of our qualifications, all our exams are fully proctored. This proctoring service is designed to allow candidates to sit their exams from the comfort of their own home at a time that suits them, eliminating the need to travel to an exam centre while maintaining strict security standards. Proctoring ensures that every certified individual has met the necessary requirements, preserving the value of the qualification for all candidates.
Regarding the content of the exams, we’d like to clarify that all our course materials and exam questions are developed and reviewed by industry professionals. To keep our qualifications up-to-date with the latest industry trends and regulations, we conduct yearly updates to both the course content and the multiple-choice exam questions. This ensures our certifications remain relevant in the highly regulated financial sector. While the questions may differ from examples provided during the course, they are always aligned with the key topics covered in the study material.
We sincerely apologise for the issue you experienced with the proctoring fee. Please rest assured that this was an error on our part, and we promptly refunded the duplicate payment to resolve the matter.
Finally, we’d like to acknowledge your hard work and effort in pursuing this qualification. As with most recognised qualifications, a final exam is essential in demonstrating competence and meeting industry standards, particularly in such a heavily regulated field. We regret that your experience did not fully meet your expectations and are always looking for ways to improve.
Thank you again for your feedback, and we wish you success in your career. Should you have any further concerns, please do not hesitate to contact us—we’re always here to help.
Kind regards,
CIFA
PROMPT RESPONSE TO MY CONCERNS
25 mars 2024
Avis spontané
Réponse de Certified Institute for Further Accreditation
Dear Student,
Thank you for taking time to provide us with your feedback. We are delighted to have received a positive review from you. We at CIFA Education Management work hard in providing the best service possible to our students. Your positive review is proof that our hard work is appreciated.
NOT RDR QUALIFICATIONS
My primary concern with CIFA is their lack of clarity regarding the compliance of their certificates with RDR standards. As someone who transitioned into the financial services industry from another sector, I wasn't fully informed about this issue. I invested over £900 in exams and textbooks, only to discover from my employer that the certificates I obtained hold no industry recognition. When I raised this issue with CIFA, they showed no willingness to compensate me and seemed unconcerned about the threat to my employment. Consequently, I had to undertake three additional exams through CISI, incurring another £900 in expenses. CIFA should explicitly state on their website that their certificates are not recognized by the FCA and do not qualify individuals for any professional capacity. While their customer service appears professional, their sales tactics are misleading and lack transparency—ironically, contradicting key principles of the FCA.
13 mars 2024
Avis spontané
Great friendly team
Great friendly team, they really helped me to expand my horizons.
13 mars 2024
Avis spontané
Réponse de Certified Institute for Further Accreditation
Dear Student,
We are delighted to have received a positive review from you. We at CIFA Education Management work hard in providing the best service possible to our students. Your positive review is proof that our hard work is appreciated.
Their customer service was very helpful…
Their customer service was very helpful and I got the information I needed after searching multiple sites and the fca website for a very long time.
13 mars 2024
Avis spontané
Réponse de Certified Institute for Further Accreditation
Dear Student,
Thank you for providing us with your feedback. We are delighted to have received a positive review from you. We at CIFA Education Management work hard in providing the best service possible to our students. Your positive review is proof that our hard work is appreciated.
Unhappy
In my opinion they have ties to my financial careers. If you’ve been contact by a recruiter to “invest” in any of these courses. I urge you to save your time and money and do not trust this company. To me I feel as though they take advantage of young graduates looking to get a foot in the door. Disappointing really!
Since they have started legal proceedings against me I want to add I did receive a FULL refund. Yet my opinion still stands.
7 mars 2024
Avis spontané
As soon as I paid my course…
As soon as I paid my course registration fees, I received login credentials and it was all systems GO.
I managed to pay the course fee in 3 Installments and CIFA employees are highly professional.
Thank you so much
2 octobre 2023
Avis spontané
Réponse de Certified Institute for Further Accreditation
Dear Student,
Thank you for taking the time to provide us with your feedback.
We are delighted to have received a positive review from you. We at CIFA Education Management work hard in providing the best service possible to our students. Your positive review is proof that our hard work is appreciated.
Ideal if you’re trying to develop a career in finance
Great customer service. They are setting new standards in the finance industry.
25 janvier 2024
Avis spontané
Réponse de Certified Institute for Further Accreditation
Dear Student,
We are delighted to have received a positive review from you. We at CIFA Education Management work hard in providing the best service possible to our students. Your positive review is proof that our hard work is appreciated.
Excellent customer service.
Excellent customer service and student support.
Very prompt in attending to inquiries and issue resolution.
23 janvier 2024
Avis spontané
Réponse de Certified Institute for Further Accreditation
Dear Student,
Thank you for taking the time to provide us with your feedback. We are delighted to have received a positive review from you. We at CIFA Education Management work hard in providing the best service possible to our students. Your positive review is proof that our hard work is appreciated.
I had cause to chat with one of the…
I had cause to chat with one of the customer care personnel of CIFA this morning on some difficulties I was having with the online study. The response and support I received was amazing. It is the sort that will encourage you to visit the site, complete your course and register for new courses. So far, so gooooooooood!
8 janvier 2024
Avis spontané
Réponse de Certified Institute for Further Accreditation
Dear Student,
We are delighted to have received a positive review from you. We at CIFA Education Management work hard in providing the best service possible to our students. Your positive review is proof that our hard work is appreciated.
It has been a nice experience so far…
It has been a nice experience so far with CIFA since joining. The customer service has been awesome. The learning materials are professionally prepared giving students a better understanding of the modules, and the integrity of their examination process is unquestionable with the proctoring software. I will recommend anyone seeking professional certification to give CIFA a try.
11 décembre 2023
Avis spontané
Réponse de Certified Institute for Further Accreditation
Dear Student,
Thank you for taking the time to provide us with your feedback. We are delighted to have received a positive review from you. We at CIFA Education Management work hard in providing the best service possible to our students. Your positive review is proof that our hard work is appreciated.
Great customer service.
1 novembre 2023
Avis spontané
Good customer service
The CIFA team is always looking to help in the learning process and support throughout the course. They provide the best customer services and their response is quick. I would recommend to use this platform for learning.
9 octobre 2023
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.