How is this legal? Once you link your Twitter account, without asking, it follows the CEO and its own Twitter account. Second, before registering, it doesn't make it clear that you can only delete 50... Voir plus
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The software has a few decent features, but the constant upselling makes it poor value. My biggest issue, however, is their billing practice. They hit me with a $504 renewal charge without any prior w... Voir plus
The Circleboom charged me twice for a month subscription and I cannot connect to my X account. Their email support doens't respond to my emails and also ALL phone numbers to them are either disconnect... Voir plus
Wanted to set up a quick twitter feed for RSS for myself. Felt lead to believe that this service didn't need a subscription (including in blog posts etc). Service needed 15 dollar a month subscripti... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Circleboom is a "Social Media Management" tool that enables users, brands, and SMBs to grow and strengthen their social network
Coordonnées de contact
498 Kings Hwy N #203 Cherry Hill, 08034, NJ, Etats-Unis
- +1 (856) 209-5137
- info@circleboom.com
- circleboom.com
2,0
Bas
309 avis
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A répondu à 6 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Definitely a scam
Definitely a scam, their tools are broken. It always shows absolutely random numbers. Sometimes it gets absurd, like when it shows that there are more fake accounts among my subscribers than subscribers themselves.
30 avril 2025
Avis spontané
Réponse de Circleboom
Hi,
Thank you for your feedback, and I'm really sorry for the confusion and frustration this has caused.
As an official X (formerly Twitter) partner, our data relies entirely on what X's API provides. We don’t generate or manipulate this data independently—everything shown in your dashboard reflects the information returned by Twitter's systems.
Occasionally, discrepancies can occur due to temporary glitches or delays in the Twitter API. This might explain the unusual numbers you're seeing, such as more fake accounts than actual subscribers.
To address this, we've added a "SYNC" button on your dashboard. If you notice anomalies like this, please click the SYNC button to manually refresh your account data. After syncing, it may take some time for the updated and accurate data to be fetched.
If the issue persists after syncing, please don't hesitate to reach out to our support team again. We’re here to help, and we’ll do our best to resolve it for you.
Thanks again for your patience and understanding. / Kevin
Most shittiest app ever
Most shittiest app ever. Subscribe it if you wanna lose your money
29 avril 2025
Avis spontané
Réponse de Circleboom
We’re really sorry to hear that you’ve had a disappointing experience—it’s definitely not what we want for our users.
If you're currently using our ios mobile app, please note that it has some limitations compared to our desktop version. With the same subscription, you can access the full functionality on our website without any restrictions, so we highly recommend trying it there.
In the meantime, we’d love the chance to fix whatever issue you’re experiencing. Please send the details to our support team at support@circleboom.com and we’ll investigate your account and resolve it as quickly as possible.
Thanks for your patience—we’re here to help and make this right.
Best regards, / Kevin
Site steals your money and does nothing.
I signed up for the limited account for around $30 a month and for that amount IT DOES NOTHING. And once you have paid, you cant get a refund. So I just dropped almost $30 for NOTHING? This is a criminal ripoff scam. Oh yeah and there is NO CUSTOMER SUPPORT.
28 avril 2025
Avis spontané
Réponse de Circleboom
I’m really sorry to hear about your experience—this definitely isn’t what we want for our users.
Our support team responds to all emails within 24–72 hours, and we’re here to help resolve this for you. I’ve already forwarded your review to our technical team so they can look into what went wrong on your account.
It sounds like there may have been a misunderstanding or setup issue, and I believe it’s something we can fix. Could you please send us an email at [support@circleboom.com and reference your review? That will help us locate your account and get this resolved faster.
We truly appreciate your patience and would love the opportunity to make things right.
Best regards, / Kevin
Avoid
Was a subscriber for several months and encountered nothing but problems. Awful experience
26 avril 2025
Avis spontané
Réponse de Circleboom
We're really sorry to hear that you had a frustrating experience.
As an official Twitter partner, our services rely heavily on Twitter’s API. Recently, there were some temporary issues on Twitter’s side that affected data accuracy and functionality across all connected platforms, including ours. Thankfully, those discrepancies have now been resolved.
We’d really appreciate it if you could check again. If you're still experiencing any problems, please don’t hesitate to reach out to our support team at support@circleboom.com—we'll be happy to take a closer look at your account and fix any remaining issues.
Thanks for your patience and for giving us the chance to make things right. / Kevin
Says you get limited use on free but…
Says you get limited use on free but not true. I tried to look at who I followed but didn't follow back and it shows demo accounts to let you see what you get if you pay.
25 avril 2025
Avis spontané
Réponse de Circleboom
Thank you for your feedback, and we're sorry to hear about your disappointment.
We understand your frustration. In the past, we proudly offered many of our features for free. However, due to recent changes under the new management at X (formerly Twitter), API access now comes with significantly higher costs—even for basic data.
As an official X partner, we are required to pay these high API fees, which unfortunately makes it impossible for us to continue offering our services for free. The demo accounts are shown to provide users with a transparent preview of the features available on a paid plan.
We genuinely appreciate your one-star review and take all feedback seriously. Please know that if X ever removes or reduces the API costs for developers, we are fully committed to bringing back free access for our users.
We’ll continue working hard to improve, and we truly hope to earn a five-star review from you in the future. / Kevin
Doesn't work for what I wanted to do.
Doesn't work for what I wanted to do.
I specifically wanted to remove anything i had Liked. After submitting my download data, it would take hours for the job to start. And i would constantly get 'twitter has disconnected' errors and have to re-initiate the connection.
And then in the end i found out the twitter API only allows for 3600ish API deletes or something liek that, i had over 9000. So even if the product had have worked, it wouldn't have gotten everything..
26 mars 2025
Réponse de Circleboom
We're really sorry for the inconvenience you’ve experienced. The issue was caused by a problem on Twitter's side, which affected the performance of our service. As an official Twitter partner, we depend on Twitter’s API, and unfortunately, this was out of our control.
We reported the issue to Twitter as soon as it appeared and had been waiting for their resolution. Thankfully, they resolved the problem yesterday, and everything should now be working properly again.
Please give it another try — things should be back to normal now. If you’re still facing any issues, don’t hesitate to reach out.
We also understand that you couldn’t use our product during this time, and we believe that period should be added back to your balance. Kindly send us an email with the details of your account, and our team will make sure you're compensated for the downtime.
Once again, we truly apologize for the disruption. We're sad that we couldn’t fix it ourselves sooner, but we appreciate your patience while we worked with Twitter to resolve it.
Thank you for your understanding, and we hope you’ll give us one more try. / Kevin
the X reports are horrible
the X reports are horrible. I kindly asked for a refund explaining why they where bad and how they can improve them and they didnt care
20 mars 2025
Avis spontané
Réponse de Circleboom
Hi Stefano,
Thank you for taking the time to share your feedback here as well.
I’m truly sorry to hear you were disappointed with the experience. While we strive to offer helpful insights and transparency, I’d like to clarify that your report included all the Twitter handles as promised, and we also provided clear instructions on how to convert them into direct URLs—or even offered to help do it for you.
We understand your concern, but once the data is fetched via X's (Twitter's) Enterprise API, the cost is immediate and non-reversible. This is why our Twitter tool has always been non-refundable—something clearly stated across our platform. Our team responded to your concerns promptly, explained everything in detail, and did our best to assist.
That said, your suggestions were shared with our developers and appreciated. We're always working to improve, and user input is a big part of that.
Wishing you all the best,
Kevin
Solid product and effective support
Solid product and effective support
Good product with reasonable pricing tiers that made sense for my needs. Support helped me work through a glitch.
17 mars 2025
Avis spontané
Réponse de Circleboom
Thanks for the kind words! We're glad Circleboom met your needs and that our support team could help out. Always here if you need anything!
I want a refund it did not do anything…
I want a refund it did not do anything I was told it would do.
22 février 2025
scam
they send incomplete reports after you pay them for the full report. no response on customer support
27 février 2025
Avis spontané
I think they are a scam service.
I think they are a scam service.
The limited plan offers you literally nothing! So you'd be wasting your 27.99$. The pro plan is only available as an annual plan!!! And I'm not sure if it works as intended.
I wanted a plan to delete the bots and see the inactive followers, all of this are not included in the limited plan!!!
A real scam website!
21 février 2025
Avis spontané
Réponse de Circleboom
Thank you for sharing your thoughts. We're sorry to hear that your experience did not meet your expectations.
We want to clarify that Circleboom is an official Twitter (now X) partner, which ensures the reliability and legitimacy of our services. You can verify this through the Twitter/X API Enterprise Directory here https://developer.x.com/en/products/x-api/enterprise/directory .
Our Limited Plan is specifically designed for certain deletion services, and the features included are clearly outlined on our pricing page. We aim to provide transparent information to help users choose the plan that best fits their needs.
Regarding the Pro Plan, we do offer a monthly subscription option. However, for accounts with more than 500,000 followers, only annual plans are available due to the significantly higher API costs associated with larger accounts.
We appreciate your feedback, as it helps us improve. If you have any more questions or if there's anything we can do to assist you further, please don't hesitate to reach out.
Best regards, / Kevin
Free tweet delete is limited.
Free tweet delete only applies to the first 50 tweets.
11 février 2025
Avis spontané
Réponse de Circleboom
Hi, Our free tweet delete service is indeed limited to 50 tweets. We apologize if this limitation was not clear upfront. Unfortunately, we cannot provide unlimited delete services for free due to operational costs.
We appreciate your understanding and would be grateful if you could consider updating your review. Your feedback is important to us and helps us continue to improve our services.
If you need any further assistance or have additional questions, please don’t hesitate to reach out.
Best regards,
The Circleboom Team
My Twitter account was suspended…
My Twitter account was suspended permanently a few days after using Circleboom. I am not sure who's fault this was. In any event I did get to cancel my account.
Thank You for helping me cancel.
29 janvier 2025
Réponse de Circleboom
Dear Circleboomer,
We’re sorry to hear about your Twitter suspension, but please note that Circleboom operates within Twitter’s official API guidelines and does not cause account suspensions.
You can always cancel your subscription at account.circleboom.com, even if your Twitter account is suspended. Our support team is committed to responding to all queries within 24 hours, and we assist customers with cancellations regularly.
I can see that our agents have assisted you already and if you need further support, we’ll be happy to assist you.
Réponse de Circleboom
Dear scamhunter,
We’re sorry to hear that you feel this way. Circleboom operates exactly as advertised and follows Twitter’s Enterprise API guidelines to ensure a seamless experience for our users.
If you encountered any issues, we would be happy to assist you. Please reach out to us at support@circleboom.com, and we’ll do our best to resolve any concerns you may have.
Twitter also helps me determine my…
Twitter also helps me determine my sharing dates in advance. It's an app that everyone should use, but it would be much better if it was a little cheaper.
3 février 2025
Avis spontané
I control my multiple Instagram…
I control my multiple Instagram accounts from a single platform. There is no confusion. I save time and as someone who does not know much about technology, it is very easy to use.
12 janvier 2025
Avis spontané
Réponse de Circleboom
We’re thrilled to hear that Circleboom makes managing your multiple Instagram accounts easy and time-saving! Thank you for your feedback, and we’re here if you ever need assistance.
I control my multiple Instagram…
I control my multiple Instagram accounts from a single platform. There is no confusion. I save time and as someone who does not know much about technology, it is very easy to use.
20 janvier 2025
Avis spontané
Réponse de Circleboom
We’re thrilled to hear that Circleboom makes managing your multiple Instagram accounts easy and time-saving! Thank you for your feedback, and we’re here if you ever need assistance.
NO HELP WITH FRADULANT CHARGES AFTER CONTACTING THEM
I contacted them via email because I needed help with some credit card charges that were unauthorized.
My Email:
"After reviewing your website, I’m struggling to understand how my credit card information ended up with Circleboom. The first charge dates back to 2021, and the most recent one was just last week.
This situation is quite concerning for me, especially since I don’t even have a Twitter account. It’s really distressing to think that my MasterCard (XXXX-XXXX-XXXX-2820) may have been charged fraudulently.
2024 $299.88, 2023 $299.88. 2022 $189.96 2021 $95.88"
CIRCLEBOOM RESPONSE "All subscription-related issues can be managed through your Circleboom account page. You can cancel or reactivate your subscription anytime by using your Circleboom account. You can cancel your subscription through your Circleboom account, and detailed information on how to cancel your subscription can be found here.
HOW DO I CANCEL A SUBSRIPTION THAT I DIDNT SIGN UP FOR AND THAT I NEVER KNEW EXCISTED.
I HAVE NO IDEA WHAT THE SOFTWARE EVEN DOES. I HAVE NEVER EVER HAD A TWITTER ACCOUNT
CIRCLE BOOM RESPONSE "It seems that you subscribed to Circleboom Twitter's Pro/Annual plan in 2021 and did not cancel your subscription during the previous billing cycle. We also checked our previous correspondence, and it looks like you did not contact us via e-mail to cancel (we also help our customers cancel their subscriptions via e-mail).
AGAIN, HOW DO I CANCEL SOMETHING THAT WAS USED WITHOUT MY PERMISSION. HOW AM I TO CONTACT THEM BY EMAIL. BY THIS INTERACTION, THE COMPANY HAS NO MORAL COMPUS AND ONLY CARE ABOUT MONEY. :(
30 octobre 2024
Avis spontané
Réponse de Circleboom
Hi , We understand how unsettling it can be to see unexpected charges and truly appreciate the opportunity to clarify this situation.
Based on our records, it appears that a Circleboom Twitter Pro/Annual plan was subscribed to in 2021. Since the subscription was not canceled through your Circleboom account or by contacting our support team, the subscription automatically renewed according to our terms of service.
We want to reassure you that all transactions are securely processed through Stripe, a globally trusted payment provider that upholds the highest standards of payment security. This ensures that no transaction is processed without proper authorization through the connected account.
If you do not recall subscribing or using Circleboom, it might help to review past email communications . We are more than willing to assist you in verifying the account details and guiding you through the cancellation process if needed.
Our support team is ready to provide personalized assistance—please reach out to us directly at [support @ circleboom.com l], and we’ll do our best to resolve this matter quickly and transparently.
/ Kevin
The circle boom following tool that's…
The circle boom following tool that's supposed to prevent you from getting penalized for over following does not work. I got put in the dog house while using circle boom exclusively for following and unfollowing.
Most likely the algorithm has changed but circle boom has not updated to accommodate this...
I contacted customer service many days ago and is still have not heard anything back.
25 décembre 2024
Réponse de Circleboom
We are sorry to hear about your experience, and we understand how frustrating this situation can be.
Circleboom is an official X (formerly Twitter) partner, and X has its own strict rules when it comes to bulk following and unfollowing. If X detects spam-like behavior, they may restrict accounts, even when using third-party tools. Our system is designed to align with X’s policies, but it’s crucial to follow the platform’s official guidelines.
We strongly recommend reviewing X’s follow limits and rules to avoid penalties. You can check them here: X Follow Limit Rules.
We apologize for any delays in responding to your support request. Our team is always working to improve our tools and customer experience. If you still need assistance, please reach out again, and we will prioritize your case.
Thank you for your patience and for sharing your feedback!
Kevin
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