How is this legal? Once you link your Twitter account, without asking, it follows the CEO and its own Twitter account. Second, before registering, it doesn't make it clear that you can only delete 50... Voir plus
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The software has a few decent features, but the constant upselling makes it poor value. My biggest issue, however, is their billing practice. They hit me with a $504 renewal charge without any prior w... Voir plus
The Circleboom charged me twice for a month subscription and I cannot connect to my X account. Their email support doens't respond to my emails and also ALL phone numbers to them are either disconnect... Voir plus
Wanted to set up a quick twitter feed for RSS for myself. Felt lead to believe that this service didn't need a subscription (including in blog posts etc). Service needed 15 dollar a month subscripti... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Circleboom is a "Social Media Management" tool that enables users, brands, and SMBs to grow and strengthen their social network
Coordonnées de contact
498 Kings Hwy N #203 Cherry Hill, 08034, NJ, Etats-Unis
- +1 (856) 209-5137
- info@circleboom.com
- circleboom.com
2,0
Bas
309 avis
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A répondu à 6 % de ses avis négatifs
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Solid product and effective support
Good product with reasonable pricing tiers that made sense for my needs. Support helped me work through a glitch.
26 novembre 2024
If I could give 0 rating I would
If I could give 0 rating I would. Horrific customer service. App is not worth getting!!!
Updating experience: just got a reply from circleboom on here (only because it’s public) to ask what they could have done better… a refund, which I asked for repeatedly. I was met with silence every time. Don’t get this app.
14 novembre 2024
Avis spontané
Réponse de Circleboom
Thank you for sharing your feedback. We're genuinely sorry to hear that you had a negative experience with our service.
We always strive to provide helpful and responsive customer support, and it’s disappointing to know we fell short in your case. If you could provide more details about the issues you faced, we’d love the opportunity to make things right.
We are here to assist you with any concerns you might have. Please feel free to reach out to our support team directly, and we'll do our best to resolve any issues swiftly.
Your feedback is valuable to us, and we hope you might reconsider your review if we can improve your experience.
Best regards,
The Circleboom Team
Do not advertise a free service that's not free!
Do not advertise a free service and have people go through every step to get to the end and be told "oh, you actually need to subscribe for 30$/mo". Disreputable and a waste of everyone's time. All over google search results, advertising services as "FREE" which are not.
2 décembre 2024
Avis spontané
Réponse de Circleboom
Thank you for your feedback.
Our free service allows deleting up to 50 tweets. We apologize if this limitation wasn't clear. Offering unlimited tweet deletion for free isn’t feasible due to operational costs.
We appreciate your understanding and would be grateful if you could reconsider your review, as it means a lot to us.
Best regards, / Kevin
Didn't provide the service promised…
Didn't provide the service promised very useless app that just took my money for nothing
25 novembre 2024
Réponse de Circleboom
Thank you for your feedback. We're sorry to hear about your experience.
Our goal is always to deliver on our promises. If you encountered issues or feel you didn’t receive the expected service, please reach out to our support team. We’re here to help and make things right.
We’d appreciate it if you could reconsider your review once we’ve had the chance to resolve this for you. Your satisfaction means a lot to us!
Kevin
The service didn't work
The service didn't work. Tweets remained active, and nothing changed. A waste of money.
24 novembre 2024
misleading marketing
honestly not very good. doesn't do anything near what it proclaims to
25 octobre 2024
This is an absolute scam
This is an absolute scam. Does not operate as advertised. Terrible UI. Terrible service. Avoid at all costs.
25 octobre 2024
It does not pass 99% for me and won't…
It does not pass 99% for me and won't give me data. I paid for a package to handle my follower count and it does not work.
25 septembre 2024
it is not accurate at all
it is not accurate at all , it shows a lot of friends as not following me , but in X they are still follwing me , you made me unfollow and go back and follow them again , what an mistake , also in Bot followers is not accurate
the other thing it is not supporting arabic language so publish is useless the other thing
i wish I bought the one month insted of wasting a one year fees
it is not accurate at all
25 septembre 2024
Réponse de Circleboom
Hi Alsuwaidi,
Thank you for your feedback, and sorry to hear about the issues you've experienced with the accuracy of our platform.
We update our data frequently and continuously, which is at least each time you log in.
However, it may occasionally take some time for larger accounts, which might be the cause of the temporary discrepancies you're encountering. And these can often be resolved by clearing your browser cache, logging out and back in, or using an incognito/private browser.
Regarding the Arabic language, as our app is browser-based, you can easily use browser translation tools to view the interface in Arabic.
If you continue to experience any problems, please do not hesitate to reach out to our support team via support@circleboom.com and we will be happy to help resolve them.
Warm regards,
useless employees for a useless service
circleboom is awful. i signed up for a monthly account to delete tweets, it barely did any of the work and without warning, literally nothing in the fine print, jacked the price to $45 a month for a useless service. emailed back and forth with an absolutely useless corporate shill, not shocking. reported it as fraud.
2 janvier 2024
Avis spontané
Réponse de Circleboom
Hi Victoria,
We understand your frustration with the pricing, especially since your primary focus was on deleting tweets. When you subscribed, you selected a bundle plan that included both the Publish tool and the Twitter tool, offered at a discounted rate for the first three months. Now that the promotional period has ended, the standard pricing has resumed.
We encourage our users to review and adjust their plans according to their needs before the end of any promotional period. Unfortunately, we’re unable to alter charges that have already been applied under the terms agreed upon at purchase.
Regards,
Read Reviews Before You Buy !
Maybe I should have read these reviews before CircleBooom stole my $431.88. Many of the reviews listed here reflect my exact issues. The product does not work and advertised and it is very misleading. Karen from support must be working overtime with all these legitimate issues..
23 septembre 2024
Avis spontané
Réponse de Circleboom
Hello Gary,
We’re sorry to hear about your experience and understand your frustration. We encourage you to check your email, as our support team has resolved your case.
If you have any further questions or need additional assistance, please feel free to reach out. Your feedback is important to us, and we want to ensure you have a better experience moving forward.
Kind regards,
Too expensive and doesn’t really work…
Too expensive and doesn’t really work for automated things or even bulk operations, would not recommended.
27 août 2024
You don't support removing followers…
You don't support removing followers despite social media posts and unclear product marketing.
Redact did and solved my problem without wasting my money.
26 août 2024
Réponse de Circleboom
Hi Jay,
We appreciate your feedback and understand your concerns. However, we would like to clarify that after the implementation of the Twitter v2 API, the ability to remove followers in bulk has been removed from our capabilities, and we no longer advertise this feature on our plans and pricing page.
You can still identify unwanted followers using Circleboom Twitter and then visit their Twitter pages to remove them from following you.
Thank you for your understanding, and we hope to provide a better experience in the future.
Kind regards,
Didn't work as I expected it to
Didn't work as I expected it to, many features broken, some features requiring paying for "add ons" to be useful
25 août 2024
Réponse de Circleboom
Thank you for sharing your feedback. We're sorry to hear that your experience with Circleboom hasn't met your expectations.
We strive to be transparent about our features and pricing, including any features that require add-ons or additional payments, which are clearly outlined on our pricing page.
If you're encountering specific issues with certain features, we encourage you to reach out to our support team through support@circleboom.com.
Regards,
Circleboom markets itself as offering a…
Circleboom markets itself as offering a Twitter List Management tool. But while it has a function to add users to lists, it doesn't offer any meaningful way to manage twitter lists. It's false marketing.
9 août 2024
Avis spontané
Réponse de Circleboom
Hi MJ,
We understand your concerns and appreciate you bringing them to our attention.
While Circleboom does offer functionality for adding users to Twitter lists, we acknowledge that our platform may not fully meet your expectations for comprehensive list management. We are continuously working to enhance our features and user experience based on feedback like yours.
We are indeed on our way to improve our Twitter list management features in particular. So if you have specific suggestions on how we can improve our Twitter list management capabilities, we would love to hear them.
Thank you for your understanding.
Smoke & Mirrors
Shadowban test is totally fake, people were searching me on X and got zero results, but circleboom claims I am not shadowbanned at all?? WTH??? My email to support about it went unanswered. Judging by how they blew me off on that issue, I’m willing to bet the rest of their service is smoke & mirrors too.
30 juillet 2024
Réponse de Circleboom
Hi Mark,
We’re sorry to hear that our shadowban tester didn't meet your expectations, and that you didn’t receive a response from our support team in a timely manner.
Regarding the shadowban test, while it indicates that your account isn’t shadowbanned, it’s possible that other factors, such as your account or tweet visibility settings, might be affecting the visibility of your tweets. If your tweets aren’t appearing in searches, we recommend double-checking your privacy settings and ensuring that both your account and tweets are set to public.
We understand your frustration, and we would be happy to help further. Please reach out to our support team again, and we’ll make sure to assist you promptly.
Best regards,
Disappointing Experience!
I had high hopes for Circleboom, but unfortunately, it turned out to be a disappointing experience. The Smart Search feature, which was a key reason I signed up, simply doesn't work. Instead of delivering results, all I get is an infinite spinner that never seems to end.
To make matters worse, their customer support was unhelpful. It took a long time to get a response, and when they finally did reply, they couldn't resolve the issue. When I requested a refund, they ignored, leaving me stuck with a service that doesn't deliver what it promises.
I cannot recommend Circleboom based on my experience. If you're considering using their services, I suggest looking elsewhere.
Update: Circleboom has provided a refund
29 juillet 2024
Terrible
What a terrible platform. If you want to use it to delete your old tweets, think twice. After a lot of hassle and effort, you still have to pay for it at the very last step, even though this was not indicated in advance. Very disappointing, don't recommend!
25 juillet 2024
Avis spontané
Réponse de Circleboom
Hi Helena,
Thank you for your feedback, and sorry to hear about your disappointment.
Just to clarify, tweet deletion actually starts free with a limit on how many tweets you can delete. However, due to changes in Twitter's API and the increased costs associated with it, you'll need a paid Circleboom subscription to delete more tweets and access additional features.
You can explore our available plans and find one that best suits your needs at Circleboom Plans and Pricing.
Warm regards,
Terrible! Can't cancel payments
I cannot unsubscribe from the paid version of their terrible website!!
The cancel subscription button doesn't work! Literally a scam, do NOT give this website any money!
24 juin 2024
Réponse de Circleboom
Hi there,
We’re sorry to hear about the difficulty you faced. Please note that all subscription-related issues can be managed through your Circleboom account page, where you can cancel or reactivate your subscription anytime.
If there’s ever a technical issue, you can always reach out to our support team, and we can manually cancel it for you.
It seems you’ve already unsubscribed by contacting our support team on the same day this review was written. Rest assured, there will be no further billing unless you choose to reactivate your subscription.
Thank you.
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